Very down to earth. She listens to you, and shows that she cares. She's one in a million !read more

Been seeing Dr Alvarez since 2008 with no complaints. Love Harold her office guy. Very good doctor,…read moreattentive to detail and very caring.

When I moved back home to NOLA four years ago I wanted a family doctor that was fairly young who…read morewould keep up with the advancements in medicine and treat me with a multi-culturally competent way (ie. understand the Filipino-American culture or Asian culture in general). Dr. Alex Hoang is Vietnamese-American and fits the bill! I was refered to him because I went to high school with his partner's wife. The office opens early in the morning, they always fit me in whenever I get sick (which considering I now carry an Epi pen is quite often apparently! Jk) and they get back to me ASAP! The staff treats me with dignity and respect and are friendly! My yearly exam includes a heart ultrasound, EKG, breathing test. Etc. and they can do all of this in-house! They have laptops so that your records are now electronically stored. The prescriptions get printed out which is awesome! There are also two parking lots which is convenient. Plus the waiting room is comfy with leather couches, regular chairs, flat screen tvs, magazines , kid toys etc. I would recommend them to all my friends and family! Addendum: as I'm waiting as a walk in patient (my normal doc has the day off so going to see one of the other two docs) I noticed that the bus stop is right in front of the office which might help people who use the bus out here! I also forgot that there is a mini parking lot out front too. In the examining room area on the right hand side there is a larger bathroom with baby changer. I'll post pix later. On the left hand is the smaller bathroom with no baby changer.

I have been a long time patient since they opened after Katrina. Dr. Alex is always friendly,…read moreknowledgeable, professional and have a great bedside manner. I used to go as a walk I'm, I would been seen within the 1 hr. I have referred many family, friends and colleagues to this place. I can honestly say since Covid, I make appointments first. I follow the directions before my appointment and it usually fast. Lately I have some issues with the billing. Once I call their billing dept, it is cleared up fairly quickly.

Want an adderall prescription? No problem. Brought my niece in. Was a bit curious of why she…read moreasked me drive her 75 miles to see a family physician. Found out from her adderall circle of users, this is the place.

Dr. Vu is excellent. She is kind, patient, knows the science behind the root cause and how to heal…read moreit. She explains things in an understandable way, and knows how to solve the problem at a root-cause level so it doesn't just keep coming back. I'm so happy to have found her, and highly recommend her!

Dr. Contreras and Kristin make a great team. They are compassionate with their patients. They are…read morealways looking for new avenues to take to advance patient care.

From the owner: At East Bank Primary Care and Wellness, we specialize in providing comprehensive primary care for…read moreindividuals and families in the Metairie area. Led by Dr. Jorge Contreras (Internal Medicine & Preventive Care, MD) and Kristin Contreras, NP (Family Nurse Practitioner), our clinic emphasizes long-term wellness through personalized treatment plans. We offer preventive primary care, chronic condition management, medically surpervised weight loss, hormone replacement therapy, aesthetic treatments, IV hydration therapy, and spider vein treatments- all under one roof.

Wow this place is huge Really super nice…read more Make sure you call ahead of time to find the location to park Find out which building to go to There are several buildings next to each other with parking lots in between buildings This place is like a university campus You can easily get lost if you don't know where you're going Have the doctor's office number handy in case you get lost so you can call and ask for directions Be prepared to walk It's like a maze in here Very clean Very nice Inside there is a coffee juice pastry and muffins station with seating There is a check in area After check in the receptionist will tell you what area for you to sit and wait for your appointment I was sent to sit in the Iris seating area to wait to see my allergy doctor Just make sure when you are scheduling your appointment that you ask for directions how to get there, for the location where is parking which building

I had a huge panel of tests to take that required an overnight fast for 10 hours. I had also been…read moresent home with some DIY tests that I was asked to bring with and turn in to the lab upon arrival. (stool test-ew!!) While I knew the lab was across the street from Main Campus, I did make one wrong turn before I found where I was supposed to go. They could really use numbers on the buildings to help navigate people. There was only a half dozen people in the waiting area in a huge space that could easily hold hundreds. I checked in at the main desk with two friendly, kind and communicative women. All of my check ins with receptionists have all been positive, and informative/helpful. I completed my urinalysis collection on site and waited to be called. I turned in all my DIY tests and sat to have my blood drawn. I verified my information about a hundred times, but it also helped distract me from the needle. No one likes needles, really. I had 5 vials taken and when she was wrapping up my arm she chose a teal tape to match my shirt. On the previous Monday, the phlebotomist picked pink to also match my shirt. It's the little things that go a long way to make us feel human, rather than a number. Again, I was in and out in no time and felt that I was on the right path to taking care of my own health.

Terrible insensitive doctor! Supposed to be running a clinic of residents. Worst clinic and worst…read moreservice I've ever had! This doctor won't give me a referral for an orthopedist after I've had a neck injury when I have an appointment first thing in the morning! He wants me to come and therefore I'll miss my orthopedic appointment! You are no doctor in my book, you are a businessman only interested in pulling as much money as you can into your clinic! I want nothing to do with people like you and I feel sorry for the residents you are serving.....and I use that term loosely! I hope someone treats you like you have treated me today and I hope karma comes back around to you!

Their emergency room sucks, because most nurses are rude and condescending. It seemed pretty clean,…read morebut police were all around, it seemed. Not a place you'd want to be.