Dr. Cho is an outstanding dentist - knowledgeable, caring, trustworthy, professional. She's been my dentist for over 15 years and has helped me with some dental emergencies, as well helping me to keep my teeth in good shape. read more

It has been approximately 2 years since my wife and I have been under the care Dr. Cho. We value the manner in which she (Dr. Cho) and her staff never fails to extend warm and respectful greetings. And the standard of care continues to add confidence and trust. read more

Dr. Cho does a great job, but her back office personnel does not have any care for the patient and for the business. I won't be surprised to see Dr. Cho's patients leaving and declining her services because of insensitive personnel. read more

I've been seeing Dr. Cho for a few years now since she took over Dr. Nakamoto's (who was also amazing) practice. She's been able to continue to take excellent care of my teeth and the fact that I don't mind going to the dentist should say it all. read more

Excellent Service and Friendly Staff. I do have to say, after my teeth cleaning, I noticed they were sparkling white. Recently, I placed a porcelin crown and looks great. You can't even tell I have a crown. I tried many dentist in the area and could not find a practice that treated me like family, instead of a number. I would strongly recommend Dr. Cho. read more

I am a new patient to Dr. Cho. Right away I started with a tooth repair. She not only did a great job, but she fixed my last dentist's mistake. Kind and professional, the entire staff handles you with care. read more

BEST, BEST, BEST! You won't ever regret choosing Dr. Cho's practice. This is a very skillful staff and do their art patiently, thoroughly, and with great care. Then top off that with the friendliest people you will ever meet. I've had cleanings, deep cleaning, filings and front teeth cosmetic chips filled, all just performed flawlessly. Thank you all sincerely at Dr. Cho's office. read more

Very aggressive sales practices in a dental office! Very aggressive, pushy assistants. I make an appointment for a cleaning and will invariably get forced into more X-rays (which aren't safe when done frequently), gum work, etc. so that my 30-minute cleaning appointment turns into a 1-2 hour nightmare of entrapment. They do this every time I go there and have now charged me for not canceling my appointment. Why would someone ever return to your horrible office, much less call you to cancel their appointment? Did you give me such courtesy? Therefore, I didn't get the cleaning AND I have to pay for not getting the cleaning. It is beyond offensive. Unhappy customers, inform your dental insurance company about them! Thank you Dr. Cho for being a loyal and honest dentist to your long-time patients who did nothing but trust and make repeat visits to your office for years, only to be taken advantage of and made to look the fool! You get my $40 and lose endless in goodwill and future visits. Good luck! read more

My front tooth broke on Sunday morning.Monday morning Dr Cho fit me in to her schedule and gave me options on how we could deal with my problem.The tooth was extracted a few days later by a specialist near her office. Immediately after the extraction Dr Cho and Suzie spent their lunch break adjusting my front tooth replacement making it look and feel perfect. Yes everyone in that office has a way of making you smile even when you lose your front tooth. Thank you! read more

Excellent professional care from the moment you walk in the door!

Over two years, I had Invisalign done with Dr Cho along with regular cleanings and a crown. I'm happy with my Invisalign results as my teeth are now straight after being crooked. I'm a satisfied customer from the work of Dr. Cho and her team. They are personable and the office is clean and convenient. I recommend them. read more

Dr. Cho is the best -- she's highly skilled, genuinely caring, personable and has an excellent staff. She identifies potential problems before they occur, gives expert advice and works with patients to make decisions that are right for them. Whatever is needed (I've had a couple of crowns and more routine work) she is very thorough, skillful and has a very gentle touch. Highly recommended. read more

I can not convey this enough, only go to Dr. Cho, if you have lots and lots of money. She always insists that you do ex rays when there is no need to have an ex ray DONE and its the reason why my husband and I are no longer going to her office. I started going to her after our other dentist, who was wonderful retired. Jennifer is nothing but an absolute nightmare and I was always in fear of her speaking to me, when I had a cleaning done, that she would state (yet again) I needed to do more. Sorry, can not afford to put anyone children through college and unless you can, then that is up to you. We are just glad we can afford to get our teeth cleaned twice a year and that is it, unless we feel we need more, and NOT our dentist. Jennifer is only interested in the money and NOT YOU!!!! read more

Dr. Cho and her staff are all very friendly, caring, skillful, and efficient. Whenever I need a procedure done, she and her assistant work together like a well-oiled machine to complete it efficiently and quickly, and to keep me as comfortable as possible. I've been seeing Dr. Cho and her staff for many years, and I recommend them very highly. read more

I've been going to this dentist for more than 15 years, 2 times a year, and I've never had a bad experience. Every person on her staff is 100% awesome. I've never felt any pain there either when getting work done. Although, my teeth are fairly healthy and I haven't had anything more than some fillings. My whole family goes there too and I just got my partner hooked on them. I'd recommend them to anyone. read more

There have been staffing & system changes that made me unsure about staying when Dr. Cho bought the practice from my long-time dentist when she retired. However, everything has come together & I gave been extremely happy with the gentle, effective care I have been receiving. My husband joined me as a patient of Dr. Cho & has also experienced the courteous, individualized dental services provided by Dr. Cho & her staff. We love Susan's extremely gentle dental hygiene, Kathy's office management skills & Jessica's improving patient rapport. We highly recommend Dr. Cho & her staff, especially if you are looking for gentle, comfortable dental services! read more

I had a deep cleaning at Dr. Cho's office last year. I would have to say that was The Best cleaning I have ever had! Dr. Cho's hygienist was skillful, gentle and thorough in her work. I had no soreness, sensitivity that I would have had expected after a deep cleaning. If you would like to have a professional, and comfo read more

OK. I am not an easy patient. In fact , I'm a pain in the ****. Other dentists have been worried about treating me because of my inability to open my mouth wide. She made me feel so at ease. She is not only competent and calm but very nice. I highly recommend her. read more

Great staff. Great Dentist! Office has parking in back! Dr. Chi does cosmetic dentistry as well!

Great dental office- best managed office in town. They send you reminders by text, handle your insurance, and are very kind and friendly.

This review is for the shady business practice of Dr.Jennifer Cho in Berkeley California. She did some initial good repair in a few of my teeth that were chipped and I was pleased. I always paid her my bills right when I got them. Then it was a question of getting temporary stay plate to hold me over until after my implant surgery would heal. I was never shown or consulted about what this item would look like thus assumed it would be something natural feeling and looking as I'd previously seen at another dentist office in San Francisco. I should have gone back there but settled on her due to proximity and she seemed nice. I assumed when the item arrived it would be the same as I saw before and look natural. Because we had achieved a level of what I believed to be trust I didn't give it a second thought when she did not show me this item after taking impressions . BAD mistake. When she showed it to me On that day.. I was shocked. And when she inserted it into my mouth I kept gagging on it as it did not fit me right. I told her that I could not wear such a thing due to gagging and poor construction and she kept trying to talk me into it. Finally I understood why. She said that she had to pay her part for it and she could not send it back. I said that's not fair as I did not order such a thing and should have been consulted about it before hand. She agreed to take it back after which I thanked her. The next time I came to her office she told me that she changed her mind and I would have to pay half. I was horrified but did not say anything as she was working on me and I did not want her anxiety to affect her finishing the procedure on my teeth. I agreed to pay it out of fear and thought it was totally unjust. The lady that works for her was compassionate about my situation and agreed to speak with her after I shared what she had said to me but Dr Cho refused to budge on this alleged debt. So today I regretfully call to pay her $191 dollars for nothing. Then I find out that she wants MORE money to cover the rest of this stay plate thing for whatever reason of an alleged balance they'd decided I had. My reason for writing this review.. STAY AWAY.. unless you have money to pour down the drain and don't mind being financially conned out of money for a service you did not receive. Why should I or anyone have to pay for something I did not ask for. Had I seen it before there is no way in hell I would order such gross looking thing that made me choke. Live and learn.. I will not be coming back here as long as i live read more

Great technical competence and friendly atmosphere in the office. Very pleasant experience.

I have been a patient at this practice for 19 years and it has served me well consistently. Some who take care of my I know for many years that make them like friends. Dr. Cho has a light touch, very caring and skilled. I highly recommend her practice. read more

Excellent dentist and excellent staff. Dr. Cho is thorough, considerate and even sympathetic. She gives options. This office makes clients feel welcome and assured that they will be tenderly and respectfully treated. I'm convinced that it's the best general dentistry experience one can have in the Bay Area. read more

I have been pleased with Dr. Cho's attention to detail, skill and craftsmanship. Her office staff are superb. I particularly enjoyed my most recent cleaning provided by Technician Dell Raye. Very nice work, I was stressed and not on my best medical office behavior. Dell Raye assisted me with some of the finest customer service I have ever experienced in a medical office. Dr. Cho keep this tech on your TEAM! read more

Dr. Cho is a very knowledgeable, gentle and effective dentist. Everyone in the office is helpful and welcoming. I drive all the way from Walnut Creek to have dental care and work done. read more

Get a second opinion if you're considering Invisalign. Dr. Cho is friendly but I have to agree with other reviewers that she is pushy about potentially unnecessary procedures. I didn't know any better and did Invisalign with her - I should have gone instead with a proper Orthodontist or to a dentist more experienced with Invisalign. I ended up with a gap between my teeth that I had another dentist fix after I felt like I couldn't trust Dr. Cho anymore and with sensitivity on my bottom teeth after she shaved off too much enamel. Also, I ended up with a retainer that didn't fit properly - so more money down the drain. She seemed inexperienced with the Invisalign process and wasn't able to answer many of my questions. Also her billing system is unlike any I've ever experienced before and is very unprofessional. I'm with a different dentist now and it's a breath of fresh air to return to a normal dentist practice that knows how to bill you properly and doesn't act as if you're trying to steal from them after every visit. Embarassingly I recommened Dr. Cho to a couple of friends and they were also very put off by how the staff treated them after services when it came to paying for the services - needless to say they didn't return either. read more

Always a caring approach to keeping teeth and gums healthy.

I've been trusting Dr Cho with my dental care for a couple of years and I find her and the entire staff to be professional and experts in their own fields. Today I went in for an emergency crown re-attachment after the old crown pulled off while eating a hard toffee. I was in the schedule with one day's notice. The staff all work together as a team, and at each step it was explained what would happen, together with my choices. After a short time in the chair I came away with the tooth cleaned up and the crown refitted in place, with just a minimal amount of discomfort. The anesthetic wore off after an hour or so and still no pain. Gentle dentistry, highly recommended. read more

My family has been with Dr. Cho's office for several years now and they are the absolute best at what they do. Very thorough, professional, and caring. We are lucky to have them in charge of our oral care. I highly recommend Dr. Cho's. read more

Unprofessional. Uncomprehending. She bought the practice. This is unfortunate, for a patient who's enjoyed skillful, congenial care there for 25 years. Also unfortunate: she doesn't know how to let the patient leave the doctor without making one a winner and one, a loser. read more