Jennifer was fantastic! I went to Jennifer shortly after my little one arrived. Jennifer was very…read moreknowledgeable, positive, compassionate, and just an all-around lovely person with a calming and warm presence. She makes you feel very comfortable from the start, which is essential for the work that she does. She took time to understand the challenges we were facing with nursing and work with both me and my baby to develop a plan that we could use to work on breastfeeding. My little one also had some issue with tongue-tie and Jennifer gave us a wonderful recommendation for a specialist who could help us. I am convinced her encouragement to go see the specialist (who ultimately corrected the issue) helped us avoid a lot of pain and nursing trouble. Jennifer was very easy to book, with a responsive assistant who was quick to get us in to see her. I am so glad that we worked with Jennifer and would highly recommend her to any mom interested in getting help with breastfeeding.

Jennifer is the BEST! I took my son to see her when he was 3 weeks old. He was a preemie, born 6…read moreweeks early and wasn't latching for being born so soon. He had to be bottle fed in the NICU so I was worried he wouldn't be able to latch. Jennifer made me feel comfortable and confident at our visits and helped us reach our nursing goals. She is super knowledgeable and I recommend her to anyone seeking help with lactation.

This was our first baby -- not knowing what we didn't know, Colleen provided a regular and much…read moreneeded blend of factual and emotional support. Sometimes that was making sure I had coffee or that my partner got to go to the gym, and other times was about the theory and science of various parenting practices. She came to watch us at home and support what we truly needed and pushed us to try things to optimize our parenting behaviors. In addition, her local contacts put me on a solid breastfeeding plan when I was not producing milk and thought the situation was hopeless. We were with Colleen for two weeks and I truly believe that without this time and what we learned, it would have taken us months to get on solid footing. Colleen was a godsend and genuinely celebrated with us as we became better parents each day. I couldn't recommend her enough and do not think anyone should do this without her!

Colleen took care of our son from age 3 months - 9 months, which gave my husband and I a break and…read morealso allowed me to get back to some part-time work as a business owner. As first time parents, it was really important to us that the person taking care of our baby when we were working or out of the house was specifically experienced in working with tiny babies. Colleen was amazing. She was always super patient and kind. In addition to taking care of him, she gave us tips in areas like sleep, activities, and eating as he grew. We are grateful that she was the first person outside of our family to spend significant time with our son!

New parent here, so I'm unfamiliar here with what the norm is- but this was our third visit and the…read moredoctor spent the first ten minutes of the appointment asking us questions that she should already know the answer to if she had read the file on previous visits. After another ten minutes we were told 'No further questions' - our time was up. 'Blame the health care system for the time constraint' we were told by the doctor. So my wife left in tears with unanswered questions. I've never had a doctor before tell me that it was time to leave. If you go to this place have everything laid out in advance and be forewarned you are on the clock.

I have had multiple frustrating experiences with Tribeca Pediatrics regarding the rescheduling of…read moremy daughter's well-child visits. On two occasions, they changed the appointment dates without confirming with me and assigned her to different providers. When I called to inquire about these changes, I was gaslighted, as I was told that my daughter's appointment had never been rescheduled, implying that I must be mistaken (As though I don't know my child's PCP's name). This was not the case; as a working parent, I make accommodations in my schedule and plan far in advance. Although I did not take a screenshot of the first appointment (because I didn't think I had to), I did capture one for the second. When I finally reached a supervisor after the second incident, she claimed there was no record of the appointment being rescheduled either. However, when I mentioned having a screenshot of the original appointment, her response changed. She stated that even though I saw a different date and provider in the portal, my daughter was indeed going to see her primary care provider and that the new provider was just a "placeholder", a placeholder for what? Not sure. I understand that changes can occur and that doctors might fall ill or encounter emergencies. However, it is unacceptable for parents to be gaslighted by being told that their appointments haven't changed. Why not notify the parent of any rescheduling and coordinate a new appointment directly with them instead of lying to them? Clearly, the supervisors guidance to their telephone agents is to lie to patients, as they do the same as well. Very frustrating and insulting. Additionally, this morning at 8:30 AM, I reached out to the clinic to request a conversation with a doctor. While I appreciate the role of nurses, some questions can only be adequately addressed by a physician. Now, nearly eight hours later, at almost 4:30PM, I have yet to hear anything back. It is also concerning that I can never speak to a supervisor or express my concerns without it leading to further issues, they seem to gatekeep the supervisor, which just doesn't make sense- they refuse to provide a name or contact information. Today, after insisting, I was given the first name of a man and told that he was the only supervisor , then who is the woman I spoke to last month?! This is a pediatric office, this is not a retail store, you are providing healthcare, the gross lack of transparency is concerning. This clinic has been disappointing, and their treatment of parents is unacceptable. While a nurse is always available to answer questions, a simple yes/no decision-tree approach is not always suitable for addressing healthcare concerns. I strongly advise parents that have experienced similar situations to leave reviews so that they may improve their communication and approach to patient care, the 4.6 rating is dubious at best.

I delivered both my babies with Maternal. The kind of care and attention you get here is unlike any…read moreother. The doctors are all phenomenal. Dr Abdelhak is a high risk pregnancy doctor, and I felt at ease under his care. Dr Ratzerdorfer delivered my first and he's truly gifted at what he does. Complicated delivery with so much ease and confidence, that I trusted the process and his decisions comfortably. Dr Resnikoff delivered my second, and she made the whole experience so smooth. She was very calm and approachable throughout the pregnancy and delivery. Highly recommend this practice.

Great doctors, staff and setup. Had two high risk pregnancies and births go very well.read more

I cannot emphasize what a crucial part of my pregnancy and daughter's birth Stephanie was for us…read more Stephanie provided the exact support we needed; from the moment we hired her to the days leading up to my labor to the birth of our daughter to the days after and everything in between. Any question, request, guidance needed - Stephanie was there. She made us feel no shame in asking the smallest questions. She was clear about when something was evidence-based vs her intuition/experience. She never pushed us to do anything and was always supportive of decisions we made. It was important to me and my husband to have a natural birth, which was my main motivation to hire a doula. Truly could not have delivered this baby without Stephanie (I mean, I would have, of course - but likely after much more pain and decisions I would later regret). She was with us on the phone (my husband, mostly) as soon as my water broke and she was with us in person by the time contractions got heavy to get us through the later stages of labor and the pushing/delivery process. Stephanie worked so in sync with the midwife and nurse on my delivery team - it took a village! In addition to Stephanie supporting me, she was also an amazing guide and support to my husband - equipping him with reading materials before delivery and coaching him on best ways to support me throughout labor and delivery. In the days after our baby was born, we talked to Stephanie every day. She visited us to make sure baby was latching properly, showed me some other tips and tricks for feeding, and has continued to provide us with guidance on feeding and pumping and all feeding things! When I become pregnant with baby #2, Stephanie will be among the first to know - could not imagine doing a totally natural birth again without her!

Hiring Stephanie as our doula was one of the best decisions we made while preparing for the birth…read moreof our first child. When my partner and I started looking into childbirth education, we quickly realized how much we didn't know and how overwhelming it could be to research everything on our own. From our very first meeting with Stephanie, it was clear how knowledgeable she is. She focuses heavily on evidence-based information, which was exactly how we wanted to approach decisions around birth. I became interested in attempting an unmedicated birth, although I was only about 60% confident I could actually do it. Stephanie never doubted me. From that point on, all of our preparation and meetings were geared toward helping me achieve that goal. She was always quick to respond to texts and emails and provided detailed, thoughtful information whenever we had questions. Stephanie also did an incredible job coaching my partner ahead of time so he knew how to support me during labor. In our prep meetings, she walked him through different techniques and ways he could help when things became intense. Because of that preparation, he was able to really play an active role during labor. Even during labor itself, Stephanie continued guiding him on how to support me in ways that were actually helpful in the moment. When things were very intense, she would gently coach him on what to do, whether that was how to help with breathing, positioning, or encouragement. If he wasn't sure whether something he was doing was helping, she gave him feedback and reassurance so he could keep supporting me confidently. That support for both of us made a huge difference. When my labor started, I was able to text Stephanie updates and questions and she was always quick to respond and help ease my worries. At one point she had another client in labor (which we knew was a possibility), but her backup doula came to my house and provided wonderful support until we went to the hospital. Stephanie met us there and immediately helped me focus on breathing and staying calm. The moment I'll always remember most was during the pushing phase. I was exhausted having been awake for nearly 36 hours, but Stephanie's coaching and encouragement made such a difference. Her reminders to breathe for the baby and "blow out the birthday candles for the baby," along with her steady counting and encouragement, helped me push through and ultimately deliver my baby the way I had hoped. One unexpected benefit of working with Stephanie is that she is also a lactation consultant. She helped us prepare for breastfeeding, explained how pumping works, and helped us troubleshoot breastfeeding our baby a few days after coming home. I didn't expect that level of support, but it ended up being incredibly helpful. Stephanie is incredibly knowledgeable and very honest. She gives you the information and may offer a recommendation, but she never pressures you if you decide differently. She's straightforward, fact-driven, and clearly very dedicated to her clients. Working with her truly showed me how valuable doulas can be. Stephanie was wonderful to work with, and I would not want to have another child without her by my side.

Betty was incredible. She helped me with my breastfeeding journey in quite literally one hour,…read morebrought an arsenal of tools and advice, and did it with such care and compassion during a super vulnerable time for me. She responded quickly and came the next day, which I also really appreciated. Betty saved me - I can't recommend her enough!

Betty is so wonderful!! My son was born at 37 weeks and weighted less than 5lbs. We had trouble…read morewith him gaining weight and latching. Once i reached out to Betty she was able to see me a few days after at home! since then my boy has packed on half a pound !!! Anytime I've reached out with a question or concern, she was quick to respond and made two home visits! My older kiddos loved her. Amazing energy and so gentle with her guidance and advice. Highly recommend

If I could leave a 0-star review I would. I applied to be a birth doula with this service. I…read morereceived repeated requests to fill out the same video interviews. I should have stopped the process then but alas I persisted in hope this would work out. Then I I have to go through repeated rescheduled onboarding interviews with Jada because she kept having "schedule conflicts" and no respect for my time. When we met it was awkward and the discussion mostly focused on other doulas who don't want to meet with their client until they are way into active labor and then Boober worries about refunds. I do not operate in a way that would entail these risks happening. I spent a lot of time on the application and intake process for boober yet I continued to get leads for potential clients way outside of my geographic area of service. I got clients that were not serious about hiring a doula or I was one of many doulas who would meet with clients. I responded to some potential leads and sometimes wasn't followed up with, other times was matched with clients along with several other doulas or I was sent redundant messages about client requirements which I had already met. As a newer doula (with about a year of experience) I felt I couldn't compete with being matched with clients who were also introduced to several other doulas. I invested a lot of time and effort into my Boober application and profile and saw NO returns for it. I would get no responses, clients would hire other doulas or no doulas or no one from boober would follow up with me for the leads I was actually interested in. At some point I can no longer tolerate such disrespect for my time. While I believe in providing strong customer service our time as birth workers and service providers also needs to be respected and it's just not at Boober. I'm sorry I every signed up for the service. Also there are different commission structures based on race which I'm pretty sure is illegal. I'm all for birth equity but I'm not looking to be disrespected over and over again.

I am a black man in an interracial marriage. Yesterday, my wife and I went to the Prospect Heights…read moreTribeca Pediatrics in Brooklyn, NY, for the Infant CPR and safety. As the only black man and the only interracial couple in the class, I believe Geoff Gohacki gave me disparate treatment. My wife could not do the CPR on the floor because her belly made her uncomfortable to do so. The instructor told her to do CPR on the chair. I decided to be next to her because she is my wife, and I did not want her to be alone and feel inadequate. The instructor told me to get on the floor because my wife is pregnant, and I am not pregnant. That was very insensitive, rude, and uncalled for. I don't care if you were joking. You cannot make that kind of statement. My wife and I are adults and are not in high school or the military. I always tell people that my wife and I are pregnant. We are pregnant because we are doing this together. Lastly, if my wife and I are paying for the class, we don't have to look at how other people are doing it so that we can do the CPR. We could have stayed home and watched everything on YouTube. I was doing the infant CPR. I was not doing the chest compressions up to the instructor's standards. Instead of redirecting me, the instructor told me to look at the other people in the class. So you don't have a mouth to speak or are impatient to give me feedback on what I am doing wrong. My wife and I are not here to look at other people. After we left the class and walked toward our apartment, my wife started to cry about the unfortunate treatment this instructor put me through. It was distress we didn't deserve. Therefore, I would not recommend this instructor to a black man in an interracial couple.

Our LO was born with a tongue and lip tie. Once it was corrected, his eating got better but he…read morestill had a lot of tension in his body and favored one side. In-home pediatric physical therapy was a HUGE help. They helped our son rediscover his tongue and helped loosen up his neck, shoulders, and back. They were safe with masks and gloves while still being personal and warm. There was also a great blend of in-person services and exercises/activities we could do at home to support his recovery.

I was referred to Dr. Tadros for my son's plagiocephaly. He was born prematurely with torticollis…read moreand it was affecting the shape of his head and his ability to latch/feed from a bottle, amongst other issues. We started working with Dr Tadros when he was about 7 weeks old... by 10 weeks my son was able to latch and was receiving most of his at home meals directly from me vs the bottle. When he was using the bottle, he was much more efficient and we weren't losing most of my pumped milk to his shirt! We've now been working together for 3 months and his head shape has drastically improved and he's stronger than ever -- he just loves tummy time! She also has given us tons of advice for at-home activities, toys and other supports. I'm actually not sure what we'd do at home with our kids, if it wasn't for her guidance. We're now working with Dr Tadros to help our daughter (they're twins) with some muscle tightness and feeding issues. At 16 weeks my daughter finally learned to latch, her clicking while on the bottle has stopped, and like her brother, she's much more efficient while feeding from the bottle. I can't recommend Dr Tadros enough. She has been a Godsend to our family!

We had such a wonderful experience with this service. The HFA team was incredibly responsive and…read moreproactive in connecting us with those who may be on our night nurse team which allowed for me to chat with each one ahead of time. It was our first time working with a night nurse and the whole experience made us feel at ease and in very good hands. Our night nurse, Janette, was wonderful and made us feel so confident that our newborn was in good hands that we could get some sleep back! Definitely recommend!

I am so glad to have worked with postpartum doulas through Happy Family After. We had peace of mind…read moreworking through this agency, knowing the doulas were vetted. We worked with Janice and Sara who were wonderful! On the admin side, Devon, Sondra, and Sara were all so kind and easy to work with. I was able to use my Carrot benefits with ease.