We came for a specific bag. Roxanne was the only one to acknowledge us even though there were…read moremultiple staff present. She was knowledgeable and helpful. The price was roughly $300 but the quality was worth it.

Great customer service!! More than one person helped me and my husband with shopping. Definitely…read moreworth the in store experience.

Mariela pierced my daughter's ears and it was such a wonderful experience. She was kind and gentle…read moreand patient and my daughter only cried for two minutes!

Jali is the best ear Piercer there! I got mines done with her and she was amazing and gentle also…read morefollowed sanitizing protocols.

Took a pen to get repaired and they were not helpful at all. all they said is that it takes 4-6…read moreweeks and costs $90. The way she said it was like she didn't want to get bothered doing this and would not help me find what model my pen is so I can find the part on my own. Not happy with the store nor the quality of the product!

The Montblanc store in Dadeland Mall is a great place to get quality pens, jewelry, and cool…read moreaccessories. I was really impressed with the selection of items that they had on display in the store and found two items that I could not leave without. The staff here was very helpful and available to answer all of the questions I had. This store was very well managed and had everything together.

Still on the quest for the perfect mother's day gift, I was running out of options, and Fossil came…read morein to save the day. The five stars are really for service, since there is not much to say about location and... well inventory of course. I have been a fan of fossil watches for over 10 years now, and I still wear some of their earlier time pieces, they are good quality and their styles are always contemporary. Upon entering a quite busy store, after a few minutes, I was approached by a very friendly and polite young lady, who was extremely helpful in my selection for the special occasion. The gift was a hit but a different color was preferred, so right after the evening rush hour traffic, we made our way back to the store, this time, again good service was key in us finding the right watch, they sized it to fit perfectly and it was worn with pride out of the store. Fossil I owe you one !!

Horrible customer service from Columbus Ohio store! Sent my daughter in to exchange a brown men's…read moresatchel for black one in same style and she was given a different less expensive style PLUS it was damaged!!! What a terrible thing to do especially with a Christmas gift!! Waiting to see if management will reconcile this. If they do will make a follow up review.

Each time I walk in Coach, I'm greeted and feel very welcomed. Coach has been trending lately as…read morethey should be because their lines lately have been soooo good! Amd the price is right. I'd been eyeballing the mini trunk for a minute and wasn't sure about it. I decided to go get it today after having a not so warm experience at another location in the mall and ended up leaving with 2 bags, a pair of shoes, and perfume. And plenty of change to spare from the purchase I would have made there. Oh and both bags were monogrammed for free. I appreciate the warm customer service experience and the patience while I decided on colors to buy and charms to add on. I have to come back to update my review with my wonderful saleswoman who I found out was the managers name. I'll definitely be back.

The store was clean, organized, and well-stocked. I was doing some window-shopping during a…read moreconference so when I walked in I was not planning on a bag. However, I ended up purchasing a bag and chain, partly due to the great customer service. The sales associate, Luciana, was knowledgeable, helpful, and friendly. She patiently showed me several bags and helped me see how they could be styled with different chains and charms in the store. The store manager was also quite welcoming and helpful. I signed up to be a customer of the store, even though I live in another state, and will go through Luciana to make additional Coach purchases. The service I received here topped the service at higher-ended stores, my experience at Coach Brickell was the blueprint for customer service.

Susan is wonderful! She went above and beyond to help us find the correct size for me; and we got a…read morestunning rehearsal dinner dress that I cannot wait to wear. She was friendly and patient throughout; we will definitely work with her again.

I'm really disappointed with our experience at this Lilly Pulitzer location, especially with the…read moremanager. My girlfriend, who works for Lilly Pulitzer, came in to support the company and buy some clothes. Instead of being treated with kindness, she was rudely told to go to her own store and that she should've called ahead rather than just showing up. The way she was treated was completely unacceptable, and it upset her so much that she left in tears. While the designs of the clothes are beautiful, the prices are steep for what you get. In fact, similar clothing with the same style and quality can be found for less at brands like Southern Tide, Vineyard Vines, and Lauren James. At the end of the day, great products can't make up for poor customer service. Why would anyone want to shop here when the service is so subpar?

It was my first time in this store and on top of that under the Covid situation…read more It's located at the Falls mall, and it's a very organized and extremely elegant store with great merchandise. They had a good deals but since I went online I saw that the prices online were cheaper so that's why I didn't buy it there. Service was nice the two ladies right away say hi to us and everything here was impeccable.

Personal attention great fit and long lasting products - service is wonderful - without and with…read moreunderwire both have great fit

Horrible service. We walked in to purchase a suit for my son. The store was not busy and the…read moresales people were talking in the front. I have never seen such poor service.

We got 6 suits sized in 3 different states for our big day and it the store in Dadeland made it…read moreeffortless. thank you