Dental cleaning with Christine. She is knowledgeable and caring. We are like old friends. I trust…read moreher and I recommend her. I will not go to another Hygienist. I make decisions based on our discussions. I try to go every 3-4 months for cleaning. See you next year. Christine. She books quickly. Also I met the owner a few months ago and she offered me a deal on braces. Didn't go that route because it wasn't in the cards. I liked her personality and demeanor. I said no to braces but she was still nice.

***Update: called to make appt - they're not requiring vaccination and wouldn't share if the…read moreproviders were vaccinated. Will not return.

So, I just moved to Yonkers from Upstate. Being busy with two babies under two and a full time job,…read moreI haven't been able to find a dental "home" yet. So when my tooth starting really bothering me on a Sunday I was nervous. It was swelling up and was abscessed. I took some left over antibiotics out of desperation hoping it would help. It didn't. The next day, I called a dentist that told me to come in and "wait" and that I would be "waiting a long time" but to "just come in and wait". Well that sort of uncertainty when you're in pain from an abscessed tooth sounds like eternity. So let me get to Dr. Cohen at Sprain Brook Dental... He was great. I found them online. I called at 11:30am and by 12:15p I was sitting in his dental chair get x-rays done. He said the tooth had to come out and I agreed. He's a straight shooter, upfront kind of guy from what I could tell. He gave me the "gas" (nitrous oxide)at no additional cost to help calm my nerves, and then he started numbing me up. Which that barely hurt at all. After that, I literally felt nothing. Actually, I felt good. Ha, go figure, I felt good while at the dentist getting a big molar pulled. He made sure to stitch me up. He gave me a better antibiotic to clear the infection and strict instructions on how to take them. I was a little sore after the Novocain wore off. Popped 3 Advil and pain was literally gone. I went back to work and went about my day like nothing happened. I'm going back next week to get the stitches taken out and do xrays of my mouth to see what he can do for me to make my smile nicer. I hope his cosmetic dentistry is as good. He said he does everything. And just a side note. The atmosphere is very laid back, A very old school dentist office with no bs or upselling from what I could tell from my one emergency appointment with him. I'm cancelling the appointment I had with a different dentist (the one I originally called but couldn't get a firm answer as to how long I would have to wait) on Thursday and will go to Dr. Cohen instead now. Everything happens for a reason. Thank you Dr. Cohen!

I've never had such terrible service with a dental office. It's very difficult to get someone on…read morethe phone to ask questions. They do not respond via email either. The dental staff was very nice and seemed knowledgeable. When I asked for a copy of X-rays for a second opinion, I couldn't get anyone on the phone. I sent 2-3 emails, where I also received no response. Finally , they asked me to send a Hippa form, which I did within an hour. Still no response. When I threatened to report them to better business bureau, they said go ahead and said they are allowed 30 days. It's been over 2 weeks now. Previous dentists helped with the same request same day. In the meantime, I am not able to get my second opinion. Do not come to this place. I rarely give bad reviews. This is the 2nd bad review I've given in my life.

Absolutely the worst customer service ever. Waited many…read moreweeks for my appointment when I got there they told me they don't take my insurance. I was told they were short staffed is the reason no one called me to tell me they don't accept my insurance. Not my problem! No respect for my time. They shrugged it off. I was given the managers number and I left a message, no call back. Do not waste your time with these people. I would give NO stars but have to give one to post this review.

There's not much that I can say other than the entire Staff at Westchester Family Dentistry is a…read morewonderful, thorough and knowledgeable bunch. They care for each of their patients and practice great bedside manner. Literally every individual is so helpful.

Went to Dr. Shih as an emergency patient. I gave them my insurance and they said they dont accept…read moreit. I paid $95.00 out of pocket. I later find out they actually accept my insurance. If done correctly I would have had an out of pocket charge of less than $25. Since they are in the plan the insurance company sends them the reimbursement check. Im still waiting for the dentist to remit me $72 I was overcharged. I must say if it wasnt for this incident I was ready to switch from my current dentist. I did find Dr Shih to be a good dentist and her assistants were very professional. Unfortunately, by having me pay out of pocket despite taking my insurance has made me rethink the change. After three months Im still waiting to be reimbursed. ( the insurance company confirmed she got their check)

John Castanaro.....what can I say besides that I am happy to call him my dentist…read more I neglected my teeth for about two years but had always had great dental check ups. No cavities and no work needed. I had cracked a tooth prior which I knew about but didn't think it was serious. Well apparently it was and caused a small cavity. Dr Castanaro fixed my tooth up....despite me acting like a huge baby when he needed to numb me. He worked quickly and was gentle. Was funny and kept me entertained while he worked. I'd definitely recommend him.

This dentist is truly the best in the area! I found Dr. John Castanaro after getting new dental…read moreinsurance (I have Guardian) and wanting to ditch my old dental office, which did not make you feel welcome and cleanings were rushed. Dr. Castanaro's office was a complete-180 compared to my old dentist. He is very attentive every time I come for a cleaning and I am always seen as soon as I arrive. He uses the best and latest dental technology and a perk is that he is also a cool guy! His dental assistants also help him and are very nice and do the work right. Maureen & Stephanie at the front desk are gems and will always work with you to schedule an appointment at a time that works best for you and help in understanding insurance billing. They rock and are a pleasure to speak with. If you are looking for a new dental office, either for a preventative visit or for major dental care, look no further, THIS IS THE OFFICE YOU ARE LOOKING FOR!

I don't often leave reviews, but this experience was unacceptable. I traveled all the way from the…read morecity to Westchester for this appointment--leaving my newborn daughter at home for the first time, which the office was fully aware of when I booked. When scheduling, I made it very clear that I would need nitrous due to dental anxiety. After arriving, I waited over an hour past my appointment time, only to finally be told by the receptionist--without any empathy--that I couldn't have nitrous because they had "used the last of the oxygen." This is not a small oversight. For patients with anxiety, this kind of preparation and communication is essential. To wait that long, after traveling and arranging childcare for a newborn, only to be dismissed so casually is incredibly frustrating and unprofessional. If you experience dental anxiety and rely on accommodations like nitrous, I strongly recommend looking elsewhere. This office does not seem equipped to handle those needs with the care or consideration they require.

Dentist too busy or indifferent to return phone calls to answer follow-up questions…read more Dental assistant/hygienist is excellent with cleaning.

This is absolutely 100% the best place to take your kids. The staff is friendly knowledgeable and…read morethe location is gorgeous. Everything from the moment you walk in until you leave is out friendly and zero pressure. My child was so comfortable and laughing. Imagine that your child laughing and having a good time going to the dentist. Christa Youngerman is so accessible and breaks down everything that's happening with your child's teeth and plain English. I cannot tell you how relieved and excited I am that we are having our kid and our newborn here.

Our 2 young kids had a great experience here! Dr Christa and her staff made the kids very…read morecomfortable while doing a comprehensive exam and making a long term plan for them. The offices are brand new, spotless and inviting. Highly recommend! Take note, it's 1 Pondfield Rd *WEST* (there's also a 1 Pondfield Rd dentist, totally separate)

not a prosthodontist not an oral surgeon…read morenot an implant specialist there is no such speciality not a "cosmetic dentist" there is no such specialty ruined my mouth left me without upper teeth for 20+ months. all that he did maxillary jaw: failed. kept all money, nonetheless. run run run

I wrote 2 reviews for this excellent Doctor.None of them were ever posted.I genuinely believe…read moreDr.Lokesh Rao is the supreme best.he is considerably patient with all his clients.Above it all he is highly intelligent.He has done a bridge for me seven years ago.It is still sitting strong,never an issue.His rates are undeniably reasonable,and the service him,and his staff provides are without a shadow of a doubt A1,utterly,unparalleled.How can i almost forgot to mention about his distinctive,superb,hygienist?"Virginia".You always know when she starts,nonetheless,you never notice when she's done,That's how gentle she is to give her patients the ultimate best service possible.I have been going there for more than fifteen years.Unfortunately,i had to move to a different state,7 years ago unluckily,i'm still in a labyrinthe to find a dental office that is comparable to Dr.Lokesh Rao with his superlative staff.I'm profoundly,sorry about the death of Dr. Trevor Bavar.He was as efficient.May he rest in peace."ad vitam Aeternam"

This is a great place to go take care of your teeth. The team was very professional examining and…read moreproviding with solutions by priority. I had to do periodontal root cleaning and the dental assistance did a great job, I felt that I was in good hands. All the people here were very gentle and kind to me. They explained very well what was going on and provided me with brushing techniques. Many thanks to Dr. Mellilo and his team!

Excellent pleasant office efficient Staff excellent care Very little waiting timeread more