Where do I start? I had seen Dr. Marshall, about a year and a half ago for an ingrown toenail. She…read moredid the quick procedure in her office on that day. That evening, I was in severe pain. The pain was so pain that painkillers did not help! I called the next morning and asked to be seen ASAP! They staff squeezed me in. When I saw Dr. Marshall, she asked what was wrong, and I told her something didn't feel right, I'm in excruciating pain! She looked at my toe and said, that's just tissue trying to heal. If you want, I can take a closer look. I said yes, please, because this pain is unbearable. Before I knew it, she had a tool in her hand and dug it right into the wound to feel around. I practically jumped out of the seat. I was angry, upset, and extremely disappointed! When I got home, I called another podiatrist for a second opinion. When I went in for a 2nd opinion, Dr. Walker looked and told me there's a small piece of nail still in there. I had to have another procedure to have it taken out. Due to Dr. Marshall not fully taking out that section of nail and having the process done again... it never grew back normal. Now, I'm going in tomorrow to get that part of my toenail chemically killed off, so I will not have any more problems. So, after that incident, no I do not recommend this office at all!

Wow. We are impressed. My daughter and I are that is. Long story short here: my daughter has had a…read more"boo boo" (for lack of a better word) on her foot for weeks now. It has caused her pain to walk and due to this I made an appointment with our regular GP. We are Kaiser refugees and since I know how to work that system and not our new insurance system, I didn't know that I could have skipped our GP all together and took her straight to the podiatrist. Anyway, saw the GP, GP was useless. Couldn't tell what it was w/ her foot. The gave me the number for Dr. Stewart. Dr. Stewart's office is in the same Dr. complex, so I walked in (daughter in tow) to make an appointment. They were able to take her straight away. Dr. Stewart made it a point to connect with her. To put her at ease. Asked her questions. Joked with her, and lo and behold was able to diagnose her issue easily. The office staff was super professional and competent, and Dr. Stewart was so good that my daughter said she wished he could be her "everything" doctor. Whew, what a relief to have found this specialist office!

Love Jenny Lam, but will not be coming back to see her again. Ever since she moved to a different…read moreProvider which is now Bay Area Foot Care it's been a billing nightmare for almost 5 months now. Their billing department is incompetent and does not know how to bill my insurance company. They keep saying they have billed my insurance, but my insurance has no claim that was submitted by Bay Area Foot Care. I can even see that it has not been submitted. Plus Bay Area Foot Care is billing me for 100% of the services rendered. I will be in the process of submitting a complaint with the The Board Podiatric Medicine and the California Medical Board. Steer clear of Bay Area Foot Care at all costs!

Writing a review as not bad care but not glowing like others. Relatively perfunctory exam with…read morerelatively high charges. Staff weren't very eager to be helpful. And a referral to John Muir and getting those results took many phone calls back/forth - and then the doctor's office couldn't find the results so I had to get them myself from MyChart.

Russell is amazing! He is so skilled in his practice and has so much knowledge. His assessment…read moreskills are off the charts. I had been referred to Dr. Ken Passeri for orthotics in the past . Passeris orthotics did not even fit my feet! Russell works with hard cases, like mine, to promote health and good outcomes. Great listening skills too. I highly recommend!

My hips were feeling stuck and immobile for a few months. I had seen chiropractors which provided…read moreminor temporary relief and was recommended physical therapy. I decided instead to sit down with Dr Pate and get my custom orthotics created. Having worn them daily for a few months now, I can confidently say that I won't ever go without them again. The pain subsided, hips unlocked and flexibility returned without any additional intervention.

I am a Physican and I have worked with many surgeons in the past. Typically, they might have…read moreexcellent technical abilities but they usually do not excel at bedside manner. Dr. Marshall was amazing. She was clearly very technically proficient but also very clearly cared about her patients and her work. I wish I had found her years ago. I brought my two children to her and she was incredible with them.

DO NOT see Dr. Marshal for ANY surgery of ANY kind!! She caused me MAJOR issues and wouldn't listen…read moreto me when I said something was wrong. Thank goodness for UCSF, they finally fixed what she messed up. Proceed with extreme caution!!!!

I have experienced ingrown toenails and bruised toenails from sports for years. Dr. Pursnani was…read moreable to treat the ingrown toenail in such a way that it did not come back. She also treated my bruised toenails to relieve the pain. She gave me some helpful tips and a toe sleeve to prevent sports injuries in the future. In addition to these injuries and ailments, Dr. Pursnani recommended calf and heel cord stretches when I was dealing with heel pain after working out. I had been stretching post workout and she recommended pre-workout routine after a short warm up. I enjoy an active lifestyle. In the past these foot ailments have been roadblocks. Dr. Pursnani treated my problems in such a way they were not only healed but put me on a path not to experience them anymore. Finally, Dr. Pursnani is very easy to talk to. She is friendly and always greats me with a smile. I thoroughly recommend Dr. Pursnani for any foot pain you're facing!

Dr Pursnani took great care of my daughter's foot. She was very nice and friendly to my teenager…read more Gave prompt attention to the issue and even followed up to ensure she was recovering well!

"Extra Stars for being an Engineer!"…read more Believe it or not, this surgeon has a B.S in exercise science, as well as a master's degree in engineering. Medicine + Engineering: it doesn't get any better than that! Yes, there is a wait to see this surgeon, and there's a good reason for it. She is professional and thorough. She's spent a lot of time with me, diagnosing my foot injury. She carefully examined my foot, checked out the x-ray, and showed me the indications on the MRI image. It was sort of like attending a medical school lecture, but cheaper. I had injured my foot in a trail running accident. My podiatrist insisted I go see Dr Andersen. It was well worth the wait. Note that the office is now in Danville--no longer in pleasanton. If you're a good patient, Dr Andersen might give you a notepad shaped like a foot.

Doctor is honest, knowledgeable and compassionate! Her staff is incredible... they are very caring…read moreand attentive as well! You would never guess that a simple fall down two stairs could change your life so desperately. After almost 4 years of being bounced from one doctor to another, I finally found Dr Andersen. By that time? I had seen eight orthopedic surgeons, had 10 x-rays, six MRIs and an EMG (which was probably the most brutal procedure I have had thus far in my life? And I had an 11 pound baby). My ankle was very damaged, nothing was broken, but everything was torn. Due to that, all other physicians basically told me they didn?t want to do surgery because of the nerve damage that had been done and the nerve pain that I was having. I feel blessed that I finally got to a doctor, who acknowledged that I was likely to have nerve pain for the rest of my life but also that putting my ankle back together should be a huge priority! Dr. Andersen explained EVERYTHING! We are 7 months passed the surgery date, and there have been snags? but she has been positive and has explained each step. Amazing Doctor

Upon further review... It looks like they outsource their scheduling. Clearly, it's all about the…read moremoney here and they won't even employ someone local (or that lives in the US) to do their scheduling... Read on for my original review. I do not know who handles their scheduling for appointments, but he needs to be replaced immediately. I called on a Monday, and apparently, their system was down. He told me he'd call back in 30 minutes to an hour. By Thursday, I still hadn't received a call back, so I called again. Same man picked up the phone and (again) he was very difficult to hear and understand. When I asked him to repeat his question, he immediately became very condescending and began speaking to me in a very slow and rude tone. After I provided all of my insurance information, he refused to make me an appointment because of "a past due balance." We have never been to this office, we have no past-due balance with any provider, and our insurance is paid in full. He adamantly refused to make an the appointment until he "spoke with" his supervisor. He said he'd call me back in 15 minutes... Here we are HOURS later and no call. I called my insurance, and they saw no issue and were very confused about why we could not make an appointment. I went ahead and EASILY made an appointment with UCSF.

worst orthopedic office in Bay Area…read more poor patient care. actually complete lack of patient care. money hungry doctors punching a clock and practicing very little medicine.

This place is patient-centric. I texted and within a few hours I got a text back. I wasn't able to…read morereply back to the office as quick and since they didn't hear back from me they reached out by calling me. The staff went the extra mile to make sure I was being taken care. I also met with Dr. Ting and Dr Leon, both Doctor are very knowledgeable and compassionate and listen and are able to meet me with what my goals are. I highly recommend. Office is professional and patient and experienced.

I was trying to make an appointment with them and Per their request on their website, I texted them…read moreand they never replied. I waited for over 24 hours and then called and left a voicemail for them. Still nothing from them! They never responded. WOW!! What a waste of time. Very unprofessional. I guess I take my business elsewhere! I will never waste my time with them again.

Dr Josh VanGompel is such a good doctor, his quality of care is #1. His bedside manor is Great ,…read moreexplains what's gonna happen,remembersyou when you come back. Haven't ever had an issue with this office. I would definitely recommend Dr Josh VanGompel.

After doing my research on foot specialists, I came across outstanding reviews from Dr Joshua Van…read moreGompel. While he practices in other offices (ie. Fremont, Hayward), he's at Mission Peak Ortho...so I booked an appt. While booking, I was told that the doc would need a foot xray beforehand, so they called in an order for it. I got a xray of my foot in question in the same building, NorCal Xray, and it was easy-peasy to walk-in and get that done. A few days later, it was appointment time with Dr Joshua Van Gompel (I say the full name again because there's another Van Gompel!). OMG. Expert. Nice as pie. Knows everything. Personable. Listens. Jokes. He put me at ease with my foot issue and gave some suggestions to prevent/heal well before injections or surgeries. Highly recommended. #AwesomeDoc #Mancrush