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    Jenny Nelson, LMT

    5.0 (1 review)

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    Iron Hands Sports & Wellness - Our main office

    Iron Hands Sports & Wellness

    4.5(15 reviews)
    3.5 mi

    This was one of the most disappointing customer experiences I've had with a small business…read more After a routine appointment, I sent a message that included a compliment and what I intended as a light, harmless comment. Instead of addressing it like professionals, the business chose to immediately ban me as a client--no warning, no chance to clarify, no conversation, no attempt to resolve anything. A professional business should be capable of basic communication before resorting to permanent decisions. The complete lack of dialogue suggests a zero-tolerance approach that leaves no room for misunderstandings or good-faith intent. They did not give me a full refund, and forced me to dispute a small portion of the charges with my bank. Despite this fact, that does not make up for how abruptly and dismissively the situation was handled. It felt less like a professional resolution and more like an impulsive decision with no regard for customer relationships. If you're considering this place, be aware that even well-intended communication can be taken the wrong way, and you may not be given any opportunity to explain yourself. Based on my experience, this is not a business that prioritizes fair or reasonable interaction with clients. The massages did not even help with completely alleviating my chronic neck and upper back pain! Once I kept it very simple by focusing on my expensive decompression sessions on the DRX 9000 combined with a device called a posture pump for creating a C-curve in my cervical vertebrae, as well as pushing up against my upper thoracic vertebrae, that is when I ACTUALLY STARTED SEEING AND FEELING PERMANENT AND LONG LASTING HEALING RESULTS!!! Greedy money worshipers that prioritize profit over healing, and other people's pain suffering. As a final side note to the business owner: Instead of reading Marvel comics, worshiping money, as well as SCI-FI action figures as your idols, go learn some social and communication skills! As someone who is trying to navigate a Chiropractic malpractice case, I did not deserve to be treated like the way I was treated.

    Have been multiple times, visited different therapists and each experience was caring and…read moreinquisitive to what I was needing at the time to ensure I received the best massage treatment. A total recommend!

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    Iron Hands Sports & Wellness - Massage Room

    Massage Room

    Iron Hands Sports & Wellness - Our treatment room

    Our treatment room

    Iron Hands Sports & Wellness - Joshua our Massage Therapist

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    Joshua our Massage Therapist

    Jenny Nelson, LMT - massage_therapy - Updated June 2026

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