Great patient care, testing and front office, Dr Franklin and Staff are great! All testing done on…read morepremises in Upton.

I had a very disappointing experience at this GenCare. I arrived at 7:45 PM, 15 minutes before…read moretheir posted closing time of 8:00 PM, only to find the doors already locked. When I knocked, an employee inside the building told me they closed at 7:45 PM, despite the sign and website stating they close at 8:00 PM. This was extremely frustrating, especially with my sick baby in need of care. I hope they can improve their communication and service hours in the future.

Very convenient location, usually short wait times if you go during the middle of the day, great…read morestaff all around. I have had great experiences here and I've been multiple times over the last few years. I prefer coming here over my PCPs office next door. Dr. Fitzgerald and Dr. Scheinfein are both fantastic. Would highly recommend

The staff are good at what they do, but beware they have shady billing practices. We received…read moresurprise bills for services that were completed, processed, and paid for over a year ago. It's unethical and should be illegal. Is this the last bill we'll see? Who knows. I have no recourse but to warn others.

The staff here are fantastic. From the moment you walk in, you're always greeted with a smile. The…read moretherapists and aides are all well versed about your condition and treat you accordingly. They are all friendly and professional; never push you beyond your abilities in exercises; and keep you apprised about your progress. I can't thank them enough for the help they've given me for several problems. If you need physical therapy, go to Active Physical Therapy in Bellingham, MA!

DONT GO THERE, (I'm talking about the Woonsocket Place), worse place that I ever choose to go. They…read moreare cheap, but I was sitting on the waiting room for 3 hours to get my appointment done. They expend a week to let you know if they got your fax. So, To get a results it's seems over a month than I have been told By them. There is an old lady at the front desk, she is impatient and rude with everyone. She seems tired and overwhelmed with so much job in her shoulder. They definitely need to hire more doctors and helpers there to make the patients happy and satisfied.

This practice is terrific. Rhode Island Medicine combines expertise and a willingness to listen and…read morediscuss. The staff is very friendly and professional. I've never had to wait more than a few minutes when I arrive on time for an appointment.

I made my decision to come here today based on the Yelp reviews I read. Based on my experience, I…read moredefinitely recommend this outstanding medical facility for anyone. I needed two bags of iv fluids. It was so nice to be able to receive them here (rather than in a busy ER). The doctors, nurses, techs and all of the care providers are truly stellar. A very special thank you to Ana!

Hands down the best urgent care in MetroWest. The wait is generally short, the people are…read moreexcellent, and they can do x-rays on the spot. We've been there several times and were impressed each time.

Made appointment for 5:45. It is now 7:05. We have still not been seen. Told there is only 1…read moreprovider. If they were honest about appointment times I would not have come. Seen at 7:12. The medical tech is super friendly! The physician is efficient, funny, explains clearly, listens and is helpful. If the company stop being cheap & paid for additional staff like these two, it would be an awesome place. It is now 7:25, almost 2 hours later and we are done.

No medical asst that generally is there to take vital signs prior to seeing the Doctor or PA (…read morephysician's asst.) who is certainly qualified to see patients in this setting. The radiologist technician took my vitals ( just a little unusual that he'd do the vitals) Usually a medical Asst is there. However, he was very nice & welcoming ( Dillon) I went in for cough, fever, general fatigue. Chest xray done and the PA ( physician asst) by the name of C. Pickering informed me my chest x-ray was normal. He prescribed an inhaler and 2 ( two!) antibiotics. ( Amoxicillin & Doxycycline) If the chest x-ray was " normal " why would I need 2 antibiotics let alone one? Well, I wouldn't!! Only bacterial infections require an antibiotic and since he said my x-ray was normal I'd assume this was viral therefore not needing antibiotics. Well, I get to CVS and the PA calls me and tells me that I actually have pneumonia in my left lung. I'm not happy at this point for such confusion telling me my xray is normal and now it's not! I'm 72 yrs old and having pneumonia at my age is a serious health concern because aging weakens the immune system and lung function, increasing risks for complications like respiratory failure, sepsis, and even death, with mortality rates "significantly higher" in older adults. I'm a retired RN so this is why i'm knowledgeable. So here I am with an inhaler ( that's fine) but two antibiotics! So which one do I take? I opted for the stronger one and if I'm not better I'll return to see my primary care Doctor. ( His office was closed today hence urgent care) Please opt for another urgent care if you need one or call and see who's on duty. If it's C. Pickering then pass and go elsewhere please. Children are also seen here so I'd be very cautious. Wishing you all a Happy Holiday Season and continued good health.

I made a careless mistake and devastatingly cut my thumb. My dreams of becoming a hand model were…read morecut down, literally. As a man who avoids medical treatment and relies on brute masculinity to get by, the threshold for visiting an urgent care for a wound is high. After losing approximately 99% of my total blood capacity (give or take), it was determined that stitches were unavoidable. My wife wouldn't let me use the staple gun to perform the procedure myself, so off to urgent care we went. Upon arrival, I was immediately struck by how remarkably clean and modern the office looked. After just a couple of minutes for registration and another couple of minutes in the waiting room, I was called back by a very pleasant medical assistant - I believe her name was Nicole (I'm not 100% sure because I couldn't read her badge because I had something in my eyes, definitely not tears) who was patient and kind even though I wasn't quite myself that day and may have been a bit short with her, possibly due to the nearly complete loss of blood. She efficiently cleansed the wound and prepped everything for the PA, Rachel, who seemed equally pleasant. Rachel explained what her approach was going to be and assured me that this, in fact, a major major injury. Though I told her that the pain medication wasn't necessary, she numbed the thumb and put in 6 stitches. She then cleaned everything up and gave pretty clear instructions for the aftercare. I think that it is important to note that my wife complimented Rachel's suturing technique and thought she did a great job. My experience at the Milford Regional Urgent Care in Medway was surprisingly excellent from start to finish...even though I was only there for a total of 45 minutes. As a man who is slow to seek medical care, I would definitely recommend this urgent care, and Nicole and Rachel specifically, for your next major laceration repair.

They have amazing front desk and the waiting time was extremely quick. The staff is helpful and…read moreanswered all my questions, listened to my concerns and made me feel cared for. I love this place and definitely will be coming back!

Dr Lee was such a caring knowledgeable man who knew my special needs child was frightened of having…read moreher throat stabbed. He not only talked to her about why he had to do it for her own good, he also drew a picture on the exam table paper of where they swab. We barely waited for him at all in the room for an exam and the assistants were friendly too. They took us right away when we walked in instead of making us wait. I highly recommend bringing your child here because they actually care.​

Excellent experience every time ! So happy We avoided a strenuous hasbro ER fiasco when my…read moredaughter's elbow came out of the socket for the second time . They accepted the challenge and got it back in with no wait time !