I recently had to switch from my Primary Care Doc due to my insurance changing. I selected a…read moredoctor in the South Holland Area and decided on the Advocate South Holland Location due to it's proximity to my house. My new PCP and her Nurse were both excellent! Unfortunately, the front desk receptionist on the far right of the counter was nothing short of horrid! Someone needs to explain to her that along with the other front desk staff, she will be the FIRST person a patient sees and the LAST person they see if they are scheduling a follow up appointment. Whether she realizes it or not, she is part of the patient experience! If your not happy with your job, do something else. Kudos to the rest of the front desk staff!

Dr. Lorita Smith https://www.advocatehealth.com/ South…read moreHolland Illinois #Customer #Complaint #InjusticeHealthCare U made an appt with my Sister #KeysaRhodes 4 #Today took 1 year 2 see U than you didn't show nor reschedule her! She has #No #Meds n #Pain & U #RudeStaff told her U left early 4 day she has to come back in 2020! #BlackLivesMatter #Bad #Doctor #RT Dr. Lorita Smith of @advocatehealth So.Holland Illinois #Customer #Complaint U had appt w/ #KeysaRhodes 4 #Today took 1 year 2 see U. U didn't show or reschedule She has #No #Meds n #Pain & #RudeStaff told her U left early can't see 2020! #BlackLivesMatter #Bad #doc #RT

I love my boy's pediatrician Dr radfar. He is very professional and his front desk staff are…read moreamazingly sweet. I'm normally in and out within 30 minutes depending on the nature of my visit. My boys School physicals were both completed within 20 minutes of walking through the front door. Now This office is a little dated but I'm not looking to move in I just want to be seen, taken care of and get out and they rock when it comes to this.

ZERO STARS! This facility has gone down tremendously. I have experienced nothing but turmoil in the…read morelast 2 weeks. I've had 1 cancelled appointment, 1 appointment scheduled incorrectly and to top it off my PCP is no longer there no one informed me. So now I'm considering not established ( meaning I have no primary). Now I'm out of medication with no one to refill them

While Kera Davis is a wonderful doctor who actually cares about her patients, her front desk…read moreemployees are rude, unwelcoming people who are giving the patients a very hard time to even schedule a appointment after a emergency room visit, It upsets me to have change Doctors because the staff is ignorant, and of course it's not all of them but the crew who worked 11/18/2019 does not need to be the face of your business they are ruining your practice and your good name