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    Beejal Amin, MD, FAANS

    4.0 (1 review)
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    1 month ago

    Update: Saw Dr. Amin in clinic. Very decisive and articulate in his explanation of problem. Took time to answer all questions and concerns.

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    Neurology Consultants - Time to see my neurologist

    Neurology Consultants

    4.3(6 reviews)
    10.7 mi

    Calling to schedule a neurology appointment for my father was already stressful enough given his…read moremedical condition. Unfortunately, the experience became even worse because of the receptionist, Olga. From the start, her tone was rude and dismissive. I am authorized to schedule appointments for my father, and while trying to do so, she repeatedly asked me for insurance codes and terminology I wasn't familiar with. I explained that I had the insurance information and referral, and that most offices simply verify the details themselves. Instead of helping, she continued speaking in insurance jargon and placed me on hold multiple times. At one point, she told me she couldn't access the insurance information herself. Minutes later, she somehow had all of my father's insurance information available through the referral that had already been sent. The entire conversation was unnecessarily confusing and frustrating. She then accused me of being rude. I was not rude--I was direct because I was on a short break at work and simply trying to get an appointment scheduled. There is a difference. What happened next was the most concerning part. After providing my father's information, I was told they would not be scheduling or seeing him because of my alleged behavior toward the receptionist. I was shocked. This is a neurology office where patients often wait months for appointments and are dealing with serious medical issues. Caregivers already have enough on their plates without being treated this way. Before writing this review, I read other reviews and noticed multiple complaints about rude front desk staff. Based on my experience, those concerns appear to be valid. I cannot speak to the quality of the doctor because we were never given the opportunity to become patients. The physician may be excellent, but the front office experience was so unprofessional that my father was effectively denied access before ever being seen. Very disappointing.

    Lumbar spinal disc degeneration is no fun. One of the worst things you can do if you have this…read morecondition is participate in high impact sports such as running. I used to run 25 to 30 miles a week and did this for about 8 years. Unknowingly at the time, my lumbar spine and hips took a beating. I received a lumbar spinal fusion in 2001, and had complications (lumbosacral root disorder, hip spine syndrome and arthritis). Those complications led to my falling and sustaining 5 concussions (post concussion syndrome) in the last 2 years, and using a walker and a cane for mobility. Dr. Eric Ericson is my neurologist. I selected him after researching his credentials, which are outstanding. We also share the same alma mater (Go Cats!) so I felt comfortable immediately with him. What I like most about him is he listens and is supportive. The brain MRI results enabled him to create a plan tailored to my needs. With all of the falls, I've developed PTSD and painfully intense hip problems, too. I'm receiving hip injections, physical therapy, and massage and psychological counseling. Some days I want to throw in the towel, but my care team and family have been so supportive that there is no way I could ever let them down. I'm still climbing the mountain to recovery and know it will be strenuous at times, but I'm in good hands. I highly recommend Dr. Ericson and his staff because they not only know their stuff, but they really care. Yes, they care.

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    Robbins Headache Clinic - Dr. Lawrence Robbins, M.D.

    Robbins Headache Clinic

    4.5(16 reviews)
    31.0 mi

    Dr.Robbins has been a wonderful doctor and he worked to help me find the treatment & medicine that…read morewould help me the most. He actually listens when you talk to him and doesn't give up trying to find the patient The best medicine & treatment for their condition. For myself, he pretty much helped to give me my life back. Not that I was totally pain free, but he did work to find the best meds that helped my condition the most. He helped me to get most of my functioning back, and got my chronic pain under control far beyond the level that any other doctor was able to. My wife and I are so grateful to Dr. Robbins, for all the things he has been able to do for us over the years. As he is currently retiring, we will greatly miss him, and many of his staff. Paul

    In full transparency, my review is of my experience trying to see Dr. Robbins because,…read moredisappointingly, I never made it past a terrible experience with his staff. I've been managing a post-traumatic headache for over a year. The neurologist I've seen regularly recommended that I try a headache specialist after exhausting other available options. Dr. Robbins was one of the recommendations he made. I called in early November and was greeted with a brusque, "Doctor's Office" by the person who answered the phone. After clarifying that I had called the correct office, I explained that I was a new patient calling to request an appointment. She asked if I wanted an appointment with the nurse practitioner or the doctor. I explained my history, unsure of what the correct answer would be without any context. She acknowledged I should see the doctor and then told me their first available appointment was January 14. I expected a wait. And I realize Dr. Robbins is apparently a good doctor, which translates to being busy. But when you've had a headache for almost 500 days, waiting another two and a half months feels intolerable. I agreed to the January 14 appointment, figuring I would find a way to make it work and that it would be worth it. Until. Until. Until the office called me back and told me Dr. Robbins would now be out of the office on January 14 and would need to reschedule me. For a later date. Are you effing kidding me? I hope other people have better luck. I provided full availability to them, willing to bend over backwards to get some relief from this headache that's been plaguing me. It's disappointing that their customer service is so poor and more disappointing that I would be penalized for a change in the doctor's schedule after waiting 10 weeks to be seen.

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    Northwest Indiana Neurological Associates

    Northwest Indiana Neurological Associates

    2.4(5 reviews)
    16.6 mi

    Took my mother here to see NP Alicia Green, under Dr. Do. Though I didn't have any negative…read moreencounter with the actual doctors, they seem to know what they're doing. The issue is that because they have so many patients, they rush you in and out. They are no help when it comes to paperwork like FMLA. My family and I are going through such a difficult time adapting to my mother's new diagnosis. The staff was rude, not understanding, and short tempered when you ask one too many questions. This includes their manager Jodee. She didn't like my tone when I kept asking to give me a reason as to why they won't sign the FMLA. From "doctor just doesn't do it," to, "it's in her policy ," but they can't show me any written form. From being told that I shouldn't tell the doctor how to do her job, to having to find a new Neurologist after the patient advocate told me they don't like doing paperwork, they just want to get patients in and out. How are you supposed to trust an office like that? I found her a different neurologist, but of course doctors have a long wait, so it's delayed her care some. Now, I have been waiting for them to send a referral over to a different hospital for my mother's Neuro-psych appointment since they last saw her, and it's been over one month they told me they would do it only for the other hospital to tell me they never sent anything. When I called this Neuro Clinic I asked why it hasn't been sent over and they dismissed me with a ,"All I can do is send it," but I've received another call from Neuro-psych telling me they still haven't received anything. I left Alicia Green staff a voicemail asking for an update and it's been 2 business days and still no response. They are delaying her care immensely, and they don't seem to care because she's just another random patient to them. This is my mother, I don't care how annoying they find me, but I will make sure she is taken care of. Could you imagine the terrible care they would give if I wasn't there advocating for her? Terrible.

    secretary aka angelique is extremely rude especially after i told her about my tumor she acted like…read moreshe was the doctor and tried to give medical advice over the phone. then before i was able to finish my sentence she did the old "have a nice day" click and hung up. i called her back to tell her she hung up on me and she tried to gas light me.there is a special place in hell for people like her who treat people with tumors like a inconvenience. not to mention, I already answered her questions two days ago and she called me back to ask the same questions and I gave her the same answer so I don't know what's going on with this office or if I'm gonna be able to even be seen because the secretary acts like the gatekeeper for this business even after my primary care sent the referral already and is in network with the northwest family. just plain disgusting behavior.

    Beejal Amin, MD, FAANS - neurologist - Updated September 2026

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