Several friends recommended Dr. Munteanu to me and all said what other reviews have mentioned -…read morethat she's very nice, thorough and will take plenty of time with you. So last March, when I started having problems with pain in one of my hands and dropping things (I'm 26 and active, so that's not really normal for me), I decided to visit her.
It started out well enough, as told to by the receptionist, I arrived 15 minutes early to fill out paperwork. Then was taken to a tiny, stuffy room where I waited a full hour. Ok fine, doctor visits aren't known for being speedy or in rooms with nice air flow. Finally the doctor pokes her head in, introduces herself, and asks if I wouldn't mind if a student doctor from Northwestern sits in. I said that was fine. She said she'd be right back.
Several minutes later she came back with the student, introduced her, and left. The student, who was very friendly, spent a good 45 minutes asking me about my family health history and discussing my hand. She spent time moving it around, feeling it, etc. She took detailed notes the whole time. When she left, she left the door ajar and I could hear her and the doctor discussing me, my health and my hand for about 25+ minutes. By then, I'd been there 2.5 hours, and was not happy.
Finally the doctor came in and proceeded to ask me all of the same family health questions the student did, even as she was holding the student's notes in her hand. She asked about my hand, didn't touch it, just asked a few questions. Finally she recommended that I quit my job and look for a new one since the repetitiveness of it was causing the pain. She also took some routine blood tests, because I was overdue for them.
Three hours later I left. THREE. Are you kidding me?? It gets better though. She said she'd call in a week with my test results. Two weeks later I come out of the bathroom to see that I have a missed call from her. I call back and the receptionist answers. When I asked to speak to the doctor, she said "She just called you a few minutes ago, why didn't you answer?" I said I hadn't heard the phone ring. She said "When the doctor calls you, you answer, she is a very busy woman." I repeated myself, and said I wasn't ignoring her, I hadn't heard the phone and since it was a week past when she said she'd call, I hadn't exactly been sitting on the phone. She ended the call saying she'd have her call me.
Fast forward exactly seven months to now... I never got a call back, and I only just this week received their bill, even though I saw when it went through my insurance company several months ago.
This doctor (and clearly her receptionist) have no respect for people's time.Why didn't the doctor just sit in with the student, as initially implied, to save everything from being discussed more than once? A huge waste of time for us all. I will not be back there.