Started off well, with him coming for a quote in a timely manner. Then, went downhill. What was originally quoted was out of my budget, so I tried to get it to be something in my budget. I asked for a few things, in order to lower my price (for example, taking care of debris myself, installing some shutters myself, etc...). I received a lower quote, but the numbers didn't make sense. As well, I was supposed to have samples brought over, and they weren't. I called and asked about it, and about the numbers, no response. I emailed, no response.
I called again (a week later), and got him on the phone. He said he ran out of samples, even though he was supposedly bringing them over a week earlier. He said he'd leave them on his front porch if I wanted to pick them up. He started going off to me about not having time to discuss options with me. And, that since it's a small job I wasn't really too important. I hung up, since it was going nowhere and that's no way to earn my business.
If you don't want my money and business, someone else will get it. If I want options to be within my budget, that's my prerogative as a consumer. If your math doesn't add up, I have the right to ask about it. If you don't want "small" jobs, don't quote them. read more