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    Jerry Alternators

    4.4 (7 reviews)

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    4 months ago

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    7 months ago

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    7 months ago

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    1 year ago

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    8 months ago

    Good service and very helpful and even taught us a few fun facts about cars. Overall 100 out of 100

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    9 months ago

    Muy amable abierto diario y muy fácil de encontrar la parte que necesite. Definitivamente voy a volver de nuevo te lo recomiendo a ti!

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    Florence Auto Supply - Entrance of Business

    Florence Auto Supply

    (40 reviews)

    Florence

    I purchase parts here on a regular basis and the service, parts and availability is usually good…read more Perhaps the staff was having a bad day or they have changed employees because today the experience was horrible. I called this morning about a part for my car. The customer service over the phone was excellent. When I went in to pay for the part he arrived at 4:32 pm there was one person ahead of me. When I got to the counter the staff person was rushing and did not give me the same information as over the phone. He expected me to pay for the part and wait for it to come in to see if it is the right part. I said since you are in a rush to get out of here I will let you go. The staff person threw the keys to a co-worker and said let's get the "F" out of here. Of course they have lost me as a customer and that's why I'm writing this review on Google and Yelp. When I treat people with respect I expect to be treated with respect. All I asked is are you sure this is the right part. To tell me you don't know we will see when it gets here is unacceptable when I have to spend over $200.00. No way.

    If I could do no stars I would do that. My husband called asking for a part some Asian answer the…read morephone and was rude and told him "too much Spanish" he then gave the phone to someone else so again he asked about a part and the employee being so RUDE and Unprofessional asked my husband in Spanish that what year is his piece of junk/shit. My husband hung up on him. You don't do that your customers are your paycheck. We will never deal with this business ever again they all need to be trained how to treat their customers.

    Auto Parts Plex

    Auto Parts Plex

    (2 reviews)

    Florence-Firestone

    Used their online tool to find my part. Very easy to use. Called to verify because the distance is…read morekind of far from my place. Arrived and my part was ready to good. They had two in stock of what I wanted and they let me check out/choose which one I preferred. Staff was nice. Didn't interact with them much, but they were quick and professional.

    Great prices. Bad communication. I needed a new starter for my Santa Fe. They said they didn't have…read moreit, but have me the number to another place that did and I could have the part ordered and sent to this place. So I ordered it, they took my name and number & said they would call when ready. I call at 4:30 next day, they say it's not here. I said the part was coming from another place they recommended and they looked and it was there but they were closing at 5. So I go the next morning, guy at the window insists they don't have it. I ask him politely why they would tell me on the phone they have it, but now they don't. The gut stats to get angry and says "I don't know what to f---n tell you..if it says we don't have it we don't have it!!" I'm like..ok....he takes a call. I regain my thoughts and tell him after, look I'm not trying to give you a hard time, but if you're looking in the computer it's not going to be there, because i called and another place that you guys gave me their number, was going to send u the part and yesterday a i called at 4:30 and someone said it was here. The guy says "well if u talked to so and so, he's not here right now." At this point I almost gave up but luckily another younger guy was there who realized what it was about stepped in and asked me if it was for the Santa Fe. The part, and order form was in the shelf the entire time. Then the first guy rambles on, well that's a different story...you if it was coming from somewhere else now........ I paid and left. My advice to the manager if they have one, have your employees get a little more organized and be a bit more courteous to customers. I'd go back again, if it wasn't for being cursed at for no reason or fault of mine.

    Jerry Alternators - autopartssupplies - Updated September 2026

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