The clinic that I go to is way too busy and there are too few doctors. There's almost no individual…read morecare although I love my doctor. You have to really pay attention to what you're doing because they're starting to make mistakes.

Texas Oncology is stuck in the past. The entire organization seems focused more on profitability…read morethan in keeping up with the latest in cancer treatment options. Just read the other reviews and judge for yourself. They're a conglomeration of smaller doctor offices grouped together to minimize costs and maximize profits. If you can somehow afford it, try going to UT Southwestern instead. Regardless, stay away from Texas Oncology. It doesn't matter which facility/office you select. They're all the same. Profits first, patient care second. (last?)

Quality care. They always return phone calls. All nurses are professional and caring, always…read morehelping patients and each other. Been a year with treatments every 3 weeks. I probably could not have had a better experience given the circumstances.

I have questions about the center. Although it saved my brother's life, he is still on after care…read morefor metastatic prostate cancer with tumor removal from spine which left him with paralysis, neuropathy and forever immunotherapy. He also was diagnosed with Candida, he was treated and tested negative for it but is kept on isolation protocol in which he can't enter the building without being gowned up and kept away from everyone. I am not allowed as caregiver (or anyone else) to attend him on visits. He must wait outside in the weather until he can be gowned up. Therefore, our only access is phone calls. Is it protocol for his meds to be discontinued without consulting him and preparing him ahead of time and not offering a lesser medication. His pain narcotics have all been discontinued with no pain replacement. Is it protocol to call in for a refill and not receive a call back even if it is to say the medication has been discontinued? Is it protocol to not have a patient advocate that we know of? Is it protocol to not be able to get a refill for Prednisone which is a required supplement to be taken with his Abariterone for testosterone inhibition?

Very nice place. We went for some MRI's today, the lobby is very spacious and open, looks newly…read morerenovated or newly built, not sure which, tho it looks really good. Staff at the information counter was very nice and helpful. MRI area was nice and clean. Staff was friendly. Got in and out fairly quickly. Only drawback, is there is NO patient or client parking. The one parking lot in the back is for staff only and the door that faces the parking lot is only accessible by access badge. Park back there and you have to walk around to the street front entry. They did have free valet parking for patients, but that parking is across the street, several on the street itself. The young woman parking and retrieving the vehicles looked college age, with a TCU shirt on, being so young that was concerning for me, I didn't feel comfortable with someone parking my expensive vehicle on a street or in a tight parking lot. Outside of not having a parking lot, the experience was really good.

Amazing staff and processes…read more My wife comes here every other month for an infusion. We've been coming here for these for about 2 years now. I have to say that everyone, from the security staff as you walk in, to the intake staff upstairs to the clinicians once you been called to have your infusion. Everyone has always had a cheery disposition and have been most helpful. Thank you Moncrief Cancer Center for such compassionate staff and great processes.

I can't compliment the staff enough. I truly feel taken care of and cared about at this location…read more They are efficient and kind. Michael the scan tech is amazing. They made my treatment very easy and stress free.

Love the staff and Dr. Watters. So, so happy we selected Dr. Watters for treatments and care…read more My spouse had cancer some time ago and had great docs, but Dr. Watters and chemo nurses Ivy and Rachel really are in a different league. Tasha, Trisha and Nicole are Dr. Watters' support staff. They are are gems.

Really sad to see how far the patient care has declined over the years…read more My wife is in her 20th year as a patient, and she used to have the best care from the best doctors, nurses, and staff, in the country. But now, not so much. Looking for a new cancer center.

I can't speak well enough of this center and the staff. I was treated by Dr Duer bout 15 years ago…read morefor spinal cancer and had a great outcome. I developed cervical cancer about a year ago. My gino said I couldn't go back to him, I needed to go to the Center for cancer and blood disorders. What a mistake. I was put on a treadmill of treatment and after a year, was told I needed to be on kemo for the rest of my life. At that point, I said I wanted a second option and called Dr Duer. He saw me right away, found a study that was done at Balor Medical, (not an option I was given st the center ), and got me into treatment right away. The office also found me assistance from several charity places to help pay any out of pocket. The center never even said this may be alvalble. The only bad thing I can say, and it's not bad per say, is that Dr Duer takes a Lot of time with his people, so if you don't get an early apt. Be prepared to wait. Bring a book or tablet. Lab apts are quick as are kemo apts. This is the best care in the area and I can't say good enough good things about this office and staff. Leslie Cranston

Went in for a fistula, a little uneasy about the place. Nice facility but no other patients there…read more What was supposed to be an hour procedure took over 2. They dug around in my arm. Felt almost everything they kept giving me more and more pain relieving medicine. Didn't get fistula place was told thats never happened before. Couldn't move nor feel my hand, hand and below elbow very cold to the touch. Was told that that was normal. Long story short ended up in ER then admitted and had to have surgery to correct the damage caused by this facility. Do no recommend

I visited this facility today because I had an injury and needed help. The facility itself is in a…read morereal nice location and conveniently located. The entrance/lobby area is quite attractive and comfortable. The lady at the front desk was extremely friendly, accepted my insurance and was a joy to speak to. The doctor that saw me (Dr Patel) was very knowledgeable and had an awesome personality. The interior was extremely clean and needless to say I am very happy that I chose this place to visit for my injury (and will go back there again if need be).

This place has the rudest nurse's, you would think they would have more thoughtfull personality…read more There could be more comfort giving to the patients. No care for the person with them supporting them. "The patients" It is clear these nurse's all in the field for money only. No care, no personality, it is just push them through and get them out. It is sad... As if people where not humans. Disabled people should not come here, because you will be treated rudely. Cancer patients should be cared for in a loving way not as a pay check like these nurse's act.

This place made me pay upfront for my radiation treatments - what my insurance didn't cover- ok…read morefine. They kept turning in wrong codes to insurance over and over again before finally getting it right only to do the same thing the next day. Sent me several bills, of which my upfront payment already covered. I asked for detailed billing, in person and over the phone several times and all they sent was more bills or a past due notice, no detailed billing. Over 6 months now and they still have not turned in my credit of payment to my insurance company or billed me correctly. I don't know what these billing people are doing, but they sure aren't doing their job! EVERY WEEK for over 5 months I've spent several hours in person or on the phone trying to get them to straighten my records and bills out with no luck. Also need them to correctly turn my credit of payment into my insurance company since I already met me out of pocket but it's not showing it. Would like to add, they seem to have billed my insurance for more treatments than I actually had. Totally fed up with this place and incompetent "financial" billing staff members!

I love Oommen. Let me first say he is very straight forward. He doesn't mess around and when it…read morecomes to MY cancer, I certainly appreciate that. He saved my life, so as far as bedside manner, (as other reviews say) I could care less. He has a lot of people's lives in his hands, that is a lot of weight on one person's shoulders. Cancer is not a nice thing; it should not be treated nicely. He is the best I could have prayed for. After Stage 4 TNBC, I am No Evidence of Disease going on 5 years because of God 1st but Dr Oommen 2nd.

Dr Oommen had ordered a PET scan for me. When I arrived for my appointment, I had questions about…read morethe scan and the surgery he had coordinated with an Oncologist Surgeon. When I started to ask questions he became agitated. Advised me to ask my PCP. I explained I was confused. As the ordering Oncologist I thought he would be professional enough to explain and answer questions. Quite the contrary. When I challenged his response he became agitated and refused to see me again. He sent in the Office Manager. She said they would have to schedule 45 minutes for each patient if we all wanted to ask questions. That the 15 minute appointments were what are scheduled. No. I have not returned. Apparently at this location quantity over quality....or at least compassion wins out.

Shoutout to our local community heroes here in Carrollton!!! I always have great care here and it…read moreis an efficient team. Labs are done on site. I get my iron infusions in the infusion center. They even give heating pads, snacks, and drinks! I love the ice cube machine. Dr Thomas is such a blessing and full of knowledge! She lets me voice and be a part of my health care. I have great telephone support and they are always responsive! They have their patient portal and it is useful! Warm hearts and warm hands! I have confidence and comfort in knowing this team takes personalized care for me as a patient. I look forward to continuing my forward progress in having a thorough plan of care with Dr Thomas at the lead. Front desk friendliness all the way through check out and scheduling with Ms Nancy!!! Maria in billing is a great advocate for patients and she works hard to help understand the financials. God bless !!

Initially unimpressed as first appointment was booked incorrectly. Reception staff were…read morepreoccupied (looked like they were training someone on my first visit), not overly friendly or helpful. The nursing staff was GREAT. At first, the doctor (Thomas) did not seem focused on my health issue, seemed confused with test results from a referral, and in the end was not responsive when I tried to communicate. It was very difficult to get through to a real person at this practice or get anyone to call you back, even after leaving multiple voice messages. Not good when you and your family are worried that you might have cancer. However, doctor and staff rose to the occassion on the final report and follow up -- if it had been that way throughout, there would be a perfect rating. However, I deduct 1 star for initial impressions and difficulty in communication.