I would love to say this is a wonderful and caring office, but it's not, be referred somewhere…read moreelse. Scheduling people are rude and know nothing about insurance even though they will lie and tell you they do. They will schedule partial appointments, leave you on hold for hours, don't hang up or you start again. It doesn't seem like the actual office knows or cares how they are chasing off your business. My experience has been horrible this past year. It used to be good. RUN FROM HERE THEIR FAVORITE WORDS ARE IM SO SORRY.........

The clinic that I go to is way too busy and there are too few doctors. There's almost no individual…read morecare although I love my doctor. You have to really pay attention to what you're doing because they're starting to make mistakes.

Quality care. They always return phone calls. All nurses are professional and caring, always…read morehelping patients and each other. Been a year with treatments every 3 weeks. I probably could not have had a better experience given the circumstances.

I have questions about the center. Although it saved my brother's life, he is still on after care…read morefor metastatic prostate cancer with tumor removal from spine which left him with paralysis, neuropathy and forever immunotherapy. He also was diagnosed with Candida, he was treated and tested negative for it but is kept on isolation protocol in which he can't enter the building without being gowned up and kept away from everyone. I am not allowed as caregiver (or anyone else) to attend him on visits. He must wait outside in the weather until he can be gowned up. Therefore, our only access is phone calls. Is it protocol for his meds to be discontinued without consulting him and preparing him ahead of time and not offering a lesser medication. His pain narcotics have all been discontinued with no pain replacement. Is it protocol to call in for a refill and not receive a call back even if it is to say the medication has been discontinued? Is it protocol to not have a patient advocate that we know of? Is it protocol to not be able to get a refill for Prednisone which is a required supplement to be taken with his Abariterone for testosterone inhibition?

Very nice place. We went for some MRI's today, the lobby is very spacious and open, looks newly…read morerenovated or newly built, not sure which, tho it looks really good. Staff at the information counter was very nice and helpful. MRI area was nice and clean. Staff was friendly. Got in and out fairly quickly. Only drawback, is there is NO patient or client parking. The one parking lot in the back is for staff only and the door that faces the parking lot is only accessible by access badge. Park back there and you have to walk around to the street front entry. They did have free valet parking for patients, but that parking is across the street, several on the street itself. The young woman parking and retrieving the vehicles looked college age, with a TCU shirt on, being so young that was concerning for me, I didn't feel comfortable with someone parking my expensive vehicle on a street or in a tight parking lot. Outside of not having a parking lot, the experience was really good.

Amazing staff and processes…read more My wife comes here every other month for an infusion. We've been coming here for these for about 2 years now. I have to say that everyone, from the security staff as you walk in, to the intake staff upstairs to the clinicians once you been called to have your infusion. Everyone has always had a cheery disposition and have been most helpful. Thank you Moncrief Cancer Center for such compassionate staff and great processes.

I can't compliment the staff enough. I truly feel taken care of and cared about at this location…read more They are efficient and kind. Michael the scan tech is amazing. They made my treatment very easy and stress free.

Love the staff and Dr. Watters. So, so happy we selected Dr. Watters for treatments and care…read more My spouse had cancer some time ago and had great docs, but Dr. Watters and chemo nurses Ivy and Rachel really are in a different league. Tasha, Trisha and Nicole are Dr. Watters' support staff. They are are gems.

Really sad to see how far the patient care has declined over the years…read more My wife is in her 20th year as a patient, and she used to have the best care from the best doctors, nurses, and staff, in the country. But now, not so much. Looking for a new cancer center.

I can't speak well enough of this center and the staff. I was treated by Dr Duer bout 15 years ago…read morefor spinal cancer and had a great outcome. I developed cervical cancer about a year ago. My gino said I couldn't go back to him, I needed to go to the Center for cancer and blood disorders. What a mistake. I was put on a treadmill of treatment and after a year, was told I needed to be on kemo for the rest of my life. At that point, I said I wanted a second option and called Dr Duer. He saw me right away, found a study that was done at Balor Medical, (not an option I was given st the center ), and got me into treatment right away. The office also found me assistance from several charity places to help pay any out of pocket. The center never even said this may be alvalble. The only bad thing I can say, and it's not bad per say, is that Dr Duer takes a Lot of time with his people, so if you don't get an early apt. Be prepared to wait. Bring a book or tablet. Lab apts are quick as are kemo apts. This is the best care in the area and I can't say good enough good things about this office and staff. Leslie Cranston

I visited this facility today because I had an injury and needed help. The facility itself is in a…read morereal nice location and conveniently located. The entrance/lobby area is quite attractive and comfortable. The lady at the front desk was extremely friendly, accepted my insurance and was a joy to speak to. The doctor that saw me (Dr Patel) was very knowledgeable and had an awesome personality. The interior was extremely clean and needless to say I am very happy that I chose this place to visit for my injury (and will go back there again if need be).

This place has the rudest nurse's, you would think they would have more thoughtfull personality…read more There could be more comfort giving to the patients. No care for the person with them supporting them. "The patients" It is clear these nurse's all in the field for money only. No care, no personality, it is just push them through and get them out. It is sad... As if people where not humans. Disabled people should not come here, because you will be treated rudely. Cancer patients should be cared for in a loving way not as a pay check like these nurse's act.

I was scheduling a new patient appointment with a doctor referral. I had to be transferred 4 times…read moreto the correct department which took 30 minutes over the phone. I got a call from someone in their office a week later asking for paperwork. I attempted to call the number back and had to go through the entire chain again in order to get to that person. I fortunately found out I no longer needed to go in and I called their office to cancel. I spoke with one person and gave her all of my information, she told me that she would cancel my appointment and I was good to go....except she never canceled my appointment and I got an email the following Monday asking me to confirm my appointment. I clicked cancel on the email, but wanted to make sure it actually got canceled, so I called them back to confirm. It took 2 admins and 15 mins on the phone for someone to send a message to the correct office asking them to cancel. I never got to see a doctor however I feel the 1 star is necessary in order to express how awful their admins are set up.

I love Oommen. Let me first say he is very straight forward. He doesn't mess around and when it…read morecomes to MY cancer, I certainly appreciate that. He saved my life, so as far as bedside manner, (as other reviews say) I could care less. He has a lot of people's lives in his hands, that is a lot of weight on one person's shoulders. Cancer is not a nice thing; it should not be treated nicely. He is the best I could have prayed for. After Stage 4 TNBC, I am No Evidence of Disease going on 5 years because of God 1st but Dr Oommen 2nd.

Dr Oommen had ordered a PET scan for me. When I arrived for my appointment, I had questions about…read morethe scan and the surgery he had coordinated with an Oncologist Surgeon. When I started to ask questions he became agitated. Advised me to ask my PCP. I explained I was confused. As the ordering Oncologist I thought he would be professional enough to explain and answer questions. Quite the contrary. When I challenged his response he became agitated and refused to see me again. He sent in the Office Manager. She said they would have to schedule 45 minutes for each patient if we all wanted to ask questions. That the 15 minute appointments were what are scheduled. No. I have not returned. Apparently at this location quantity over quality....or at least compassion wins out.

I was scheduling a new patient appointment with a doctor referral. I had to be transferred 4 times…read moreto the correct department which took 30 minutes over the phone. I got a call from someone in their office a week later asking for paperwork. I attempted to call the number back and had to go through the entire chain again in order to get to that person. I fortunately found out I no longer needed to go in and I called their office to cancel. I spoke with one person and gave her all of my information, she told me that she would cancel my appointment and I was good to go....except she never canceled my appointment and I got an email the following Monday asking me to confirm my appointment. I clicked cancel on the email, but wanted to make sure it actually got canceled, so I called them back to confirm. It took 2 admins and 15 mins on the phone for someone to send a message to the correct office asking them to cancel. I never got to see a doctor however I feel the 1 star is necessary in order to express how awful their admins are set up.

Shoutout to our local community heroes here in Carrollton!!! I always have great care here and it…read moreis an efficient team. Labs are done on site. I get my iron infusions in the infusion center. They even give heating pads, snacks, and drinks! I love the ice cube machine. Dr Thomas is such a blessing and full of knowledge! She lets me voice and be a part of my health care. I have great telephone support and they are always responsive! They have their patient portal and it is useful! Warm hearts and warm hands! I have confidence and comfort in knowing this team takes personalized care for me as a patient. I look forward to continuing my forward progress in having a thorough plan of care with Dr Thomas at the lead. Front desk friendliness all the way through check out and scheduling with Ms Nancy!!! Maria in billing is a great advocate for patients and she works hard to help understand the financials. God bless !!