Excellent customer service. Very very helpful. Great prices. Very willing to negotiate!read more

My son called this auto salvage business for a quote on hauling and junking two cars, one belonging…read moreto my son and one to me. A woman, who I believe is the parts counter customer service representative (the only woman employed there, I believe), told my son they would pay us $250 per vehicle for a total of $500. Later, my son called again to arrange for Erickson to pick up the cars, and the man who answered the phone told him that they would only pay $225 per vehicle. When my son told the man that the earlier quote was $250 per car, he repeated that they would only pay $225 per car. We decided to call other salvage yards, and got a number of other quotes. My son called Erickson one more time to see if he could talk to the woman who quoted $250 per car, which was one of the higher quotes. The parts counter woman answered the phone and instead of honoring her previous quote she gave a third quote -- this time $225 for one vehicle and $200 for the second. I got on the phone and asked why they gave three different quotes within a few hours for the same service removing the same vehicles. The woman told me the price of scrap metal had dropped during the day (January 19, 2015). However, I am quite sure scrap metal prices do not change twice in one day, and I'm fairly confident that scrap metal prices didn't change at all the day we called, since it was Martin Luther King Day. I asked for the business owner's phone number, and the parts counter woman told me she would not give me the number. I asked for the number again, and she refused again to give me the phone number. I told her I would file a BBB complaint, and she told me to go ahead and then slammed the phone down. I filed the complaint, and posted here as well. Get a written quote, and then cross your fingers, too.

Hi my name is Alija, I'm not that great with technology so my son is posting this review for me. I…read morecame in earlier and a Gentleman named Zach who helped me return a Battery charger that was defective. He was very respectful and resourceful, and I appreciate the great customer service as it is hard to find. Thanks Zach!

This store and its staff went above and beyond the repair call of duty. My daughters car had a…read morespline groove belt idler pulley destroy itself on a 1.5 hour drive to a family gathering in Roscoe. She popped the hood and found pieces of it in the engine compartment. Told me, her father, at 5:00pm on a Saturday what she heard and found. Together ! After yelping auto parts, called this store and spoke with Joseph, he put me on hold to see if he could find someone to do the repair.. said yes, and he had the part. When we got to AutoZone the repair guy said he was too busy. As we were getting the part, the store manager said it was on his way home and would do it for free. So there we were Jimmy and I working away, when a sudden rain storm comes flooding down on us, but we were finally successful in getting the stubborn idler replaced. BTW, Volkswagen didn't make the task very easy in the two hours it took. Yes in my shop or a service store it would have taken less time. We had neither. I could not have received better treatment, or caring by the staff and the manager as they went way above the call of duty, working on the car on the side of a residential neighborhood in the rain. My daughter, wife and I cannot thank them enough for helping us get her car back together last evening. I will be forever grateful...Special thanks to Jimmy, who after work spent time unselfishly helping us instead of going home to relax and enjoy his evening. Thanks again guys!

Well stocked, great selections for all family members. Customer service, try on areas, etc..read more

AUTOMOTIVE DEPT on a Late Saturday afternoon…read more Again great service and help last minute with F150 cross bar and oil plate that came loose. Stopped by unannounced and the men helped out immediately as I have done a lot of work with this group in the past. Professional, knowledgable and polite. Big thanks! Excellent customer service!

Wife took car in for slow leak. Manager called her and stated they cant work on it for uneven wear…read more I talked to him and asked why, he stated its walmart policy. I told him we just got alignment done and tires are above requirement. I asked to see policy. I went to the store and he said he determines if they work on it and he wont work on it. He tired to pull some over a female and got busted. Took the car to Farm and Fleet and was done in 30 minutes. DONT GO TO WALMART.

Got tires from Walmart in Roscoe 11000 miles ago. Got a blister on the front passenger side tire…read more Took to them to prorate defective tire and they would not honor warranty. Though my 13 year old van has multiple marks on the rim, they blamed me for the blister. No scuff on tire but they claim I hit the curb.

Love the self check out at this location. The restrooms were very clean and well maintained…read more Plenty of truck parking in the back. The staff here is very nice and welcoming to customers. They have a large selection of snacks and beverages.

I stopped here yesterday to gas up on my way to Pearl Lake Beach. I went inside the store and saw…read morethat pizzas were coming out of the oven piping hot and smelling very good. So I bought a slice of pizza and it was delicious. The place was exceptionally clean and well lit, and the employees well very friendly and efficient. Five stars...

The worst customer service I have ever dealt with. The cashier put the gas on the wrong number pump…read morebut wanted to blame me and not give me a refund until I said I'll stand here and wait. Then proceeded to try and fight with me. She's a 50 year old woman I'm only 25 and I had to be the one to say I'm not going to stand here and fight with you. She has to be new she wouldn't give me her name when I asked for it, she had a high pony tail all fake hair and a big forehead. There's 5 truck stop gas stations by me but I've chosen to go speedway after 10 years of being a loyal customer visiting atleast 5 times a week I am no longer shopping from this speedway because of that horrendous employee.

The three times I've visited, this station plus the other ones close by are about $.30 cheaper per…read moregallon than the stations at nearby exits. The bathroom was also clean. As a bonus perk I joined the rewards program down on the posters by the pumps and saved $.25 per gallon for three fill ups and then $.03 thereafter.

great service, prompt reply, very accommodating; even in they ultimately couldn't resolve my issue…read more(they pointed me towards another resource)

Quick service by Katie & Lori. I was able to get my Chevy Impala in on Monday for rear end &…read morequarter panel damage. By Thursday, I was picking up my repaired vehicle. Repairs were done well with all panels aligned and 3 part coat process applied & blended for perfect match. They assisted me as well by coordinating with Enterprise Rental to pick me up at time of drop off and to leave rental vehicle upon pick up.