I wish I could give negative stars. I had my 2002 Chevy Camaro fixed here 8 years ago. When I…read moreoriginally picked up the car one month after they originally started repairs, I immediately noticed that some of the door trim pieces were cracked as if they had been pulled away from the body at a 90° to remove them. I pointed it out and they ordered replacements, no problem. I was a happy customer. Now, 8 years later, I've moved to Arizona and car starts overheating. Assuming this has something to do with the extreme heat and needing a different thermostat, I replace that. The problem persists so I take it to a shop. They were able to find the issue which was caused from shoddy repair work. Apparently, over the last 8 years, my wiring harness has been rubbing on part of my frame because it wasn't routed correctly after the repair, severing the wires to one of the cooling fans. Mind you, the repair shop I took it to called ME to ask if the vehicle had be ever been in an accident. So I call Parson's -mostly because the accident wasnt my fault and being 8 years ago I have literally no idea which insurance company the repairs were handled through. To say the representative on the phone was unhelpful would be an understatement. I was actually told "Well, you should have come to us long before 8 years after the repair." ARE. YOU. KIDDING. ME? The issue was just brought to my attention and had I stayed in Rockford forever, I probably would have never noticed until a wire to something more serious was severed. I'm not in the business of repairing cars after accidents YOU are. And it's YOUR job to make sure you have competent people doing it, similarly to how it's my responsibility to make sure I'm competent at MY job. Which has NOTHING to do with automotive repair. Maybe, if you'd have fixed the car correctly E I G H T Y E A R S A G O we wouldn't be having this conversation and you wouldn't be getting a bad review. On top of this, I originally put this review on Facebook and one of their sales people, Bill Foley, reacted with a "wow" reaction, then blocked me from their page. KEEP IT CLASSY, PARSON'S.

Parsons did a great job for us repairing hail damage. They worked well with our insurance company…read moreand they even had a rental car available. Locally owned is important to me also.

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

I just want to say, if you ever need auto body repair, East Rockford Body Shop is the place to go!…read moreEverybody is so nice and they are honest and stright forward. They help you with anything that needs to be done. Actually they pretty much do it all for you. You make the claim to your insurasnce company and they'll take care of the rest. They give you constant updates on whats going on and answer any and all questions you may have, even if yoh are a very picky person like me. They never skirt around anything. When I picked up my car yesterday, I was in awe! Even with my complicated paint, it was absolutely beautiful! Every last little thing was shown attention and taken care of properly. I hope I don't have to see them anytime in the near future, but when I am in need again, I'll deinitely being going back to East Rockford Body Shop!

My 2000 Silverado 4x4 was the last new pickup my dad bought before he passed away in 2005. Although…read moreit only had 66,500 miles on it, and was in excellent mechanical condition, the inner and outer rockers, can corners, rear cab mount, and box wheel openings were rusting quite badly. I had Barnes Automotive replace the components on the cab and repair, prep, paint the cab and prep, paint and install a pickup box that I bought in California. It turned out so well that my dad probably wouldn't know it from when he drove it off the dealership's lot in 1999. It should last me as long as I'll be driving due to Jack Barnes' excellent attention to rust prevention which included using the same sprayed on bed liner on the underside of the box as he sprayed inside the box. They also cleaned, prepped, and paintEd the frame with a rust resistant pain. Thanks Jack and Jackie for your great work and excellent service.

From the owner: We are auto body technicians that have 35 years of experience in collision repair and auto…read morerefinishing. We have the latest body shop technology in measuring equipment. Car - o- liner Vision is the most precise measuring for all unibody and frame vehicles that allows for factory specifications with every collision repair. Our Brewco frame and unibody repair racks are extremely versatile for even the most difficult repairs . We also offer expert color matching and our bake booths give you a factory durable finish.

Unbelievable service and so very helpful. I was in such a time of need and Julie and Lee were…read moreextremely helpful during a difficult time. I would recommend caliber collision and this team again and again. Very caring not just out for a buck they truly care about the customer.

So let's say you have a wife that likes to back into things, pull out in front of other vehicles or…read moreget hit by people that aren't paying attention and pull out in front of the giant red mini van. Possibly you've rear-ended a police car on an icy day. After a giant snow fall you tried backing out of your driveway onto a snow covered street only to back into a parked car. I'm not saying we've done any (all) of these things, but I'm just saying in case this happens, where do you take your vehicle to get it repaired? Auto Rehab Crash 1 has done a great job on the three vehicles I've taken to them. You can't see any of the damage that was done when they are finished. Every time I've called, they have been polite and courteous. They have worked with my schedule. If I have to leave a message they respond quickly. The best part is that they do back their work too. Two days before Christmas '10, I backed into a neighbor's car. My Silverado's bumper and bed was damaged. I scheduled the repairs at Crash 1 and with in a couple of days of dropping it off, my truck was restored to like new condition. You couldn't see any damage at all. Flash forward to a couple of weeks ago. The pad on the bumper started coming off, I took it back to them and with out any questions or excuses they made the arrangements to fix it with no additional charge to me. I dropped it off this morning at 8:00 AM and was able to pick it up at lunch time. Everything looked good. They told me that if the same thing should happen again, bring it back and they will replace the entire bumper. I know some people will think "They should have fixed it right the first time." I think they did, I believe that the pad they used came off the old bumper per the insurance company and it had been damaged in a way that neither saw until the temperatures were in the upper 90s and it warped. Things happen, and they took care of it. Whether it was their mistake or uncontrollable circumstances, they made it right.