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    Twin City Hardware

    3.7 (3 reviews)
    ModerateHardware Stores
    Closed 6:30 am - 5:00 pm

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    8 months ago

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    4 years ago

    Most arrogant customer service. The customer is always wrong. Look elsewhere for your keying needs

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    10 years ago

    Excellent customer service from Derick. He's extremely knowledgeable and went above and beyond to provide service post-sale.

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    1.4(9 reviews)
    3.6 mi
    Offers payment plans
    Established in 1991

    Rocking chair has already been replaced once under warranty. Going for round 2. Can't wait for…read moreanother month of waiting for the service tech again, taking more time off work, and continuing to deal with amazing squeak that this chair has. Honestly this place is absolute scam. I'd shop temu or ali baba before stepping foot in here again. What a rip. Complete garbage. The ratings for this lede products, just can't be low enough. There's 0 value here. The company is worse to deal than Xfinity or a used car salesman. I'm disgusted with myself for waisting a penny even here. To be clear as have the rocking chair and are going on our third rocking system in 17 months. STAY AWAY

    Finally got the furniture we ordered. After two beds were delivered broken, Bob's sent out a repair…read moreperson 10 days after the initial delivery. All they could do is confirm that the two beds were not fixable. Uh, yes, your delivery assembly team told you that already. I thought they were coming out with new parts to fix the two beds. Nope. Next they promised to send new beds the following week. Following week, the King replacement worked, but the new Queen bed that was delivered was also unable to be assembled. I told the rep on the phone that I wanted all of it returned and my money refunded because I'm concerned about how long this furniture will last if it can't even get delivered without being broken. He offered a small refund of a portion of our bill and promised to assemble the next bed ahead of time to ensure no issues. The following week, the bed was once again not working, and had obvioisly not been assembled before delivery as promised. This time my husband who is an aviation engineer and DIY handyman around the house helped troubleshoot the assembly and managed to get the drawers installed and working (for now). We had guests coming the next day so weren't able to restart the furniture search. I'm just grateful my husband was able to troubleshoot the furniture. We will not ever shop at Bob's again. The 2 stars is because their delivery teams, their repair person, their salesperson at the store and their customer service teams were all extremely nice. Bob's just doesn't make good furniture. That's a problem. Three Queen deliveries and 3 were unrepairable or needing to be repaired. Unacceptable.

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Twin City Hardware - hardware - Updated September 2026

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