Such a great store with a little of everything and very helpful staff. I love the way the store has…read morefilled three floors of a historic building. While prices might be a bit higher than big box retailers, it is so worth it not to have make the long drive.

They decided to close early, rude and disrespectful staff. Won't come back here againread more

This ace hardware has always been helpful through my years of living in this neighborhood! And…read morethere isn't a lack of people that is willing to help. The selection they have is of wide variety.

I'm not saying you should visit Kendall's hardware simply because they have the two most adorable…read morestore cats in the world, but it certainly a good reason to do so. In world of large big box stores in Amazon, the local hardware store is more important than ever. It's where you can get advice, where you can find things easily, where the staff is always helpful. Kendall's is a wonderful store. I normally visit a different location so it's not aware of the store cat thing. I may need to visit this location more often. I stopped in For a few specific items and was immediately greeted and led to each of the items. It could not have been easier. The selection was amazing and staff super friendly. I love this store.

One star service, extra star for having what you need. Priced and service here are terrible,…read moreconsistently. Had been away for a long time as it has always been so bad but was back today and some things never change. There are other hardware stores nearby that are far far better.

They generally have that one part that you need, albeit at a higher price than Fratellone's, it's…read morecloser to home, so I was paying for the convenience. However, two years after my earlier review, staff are now condescending. I don't demand obsequious service---blunt is fine---but bigoted is not.

With appropriately priced items and a very good customer service, Ace Hardware on grand beats…read moretaking the trip to Menards/Home Depot, at least when it comes to smaller hardware needs. Unlike Menards and Home Depot, Ace hardware sends regular coupons if you are a member of the store, the also have a lot of times good sales on their merchandises as well. The staff is very helpful and polite and will try to help you out with your project as much as they are able to. Interestingly I lost the key to my lock for my suit case and they broke the lock for me for free there (though usually they charge for it) All in all it is a pretty cool shop and I highly recommend it.

Frattallones on Grand continues to be a disappointment. The people are not helpful and act as if it…read moreis an inconvenience to show a customer where something exists. Their knowledge about any type of maintenance is minimal. I do not recommend this hardware store. You will do better with AI and Menard's.

Wake up people. Kendalls Ace Hardware beats All big box hardware stores hands down. I just…read morepurchased a snow blower for the upcoming winter which came fully assembled, and delivered for free. Many Thanks to Tina, Tony, and Tom for their incredible service. Thanks, Happy Holidays, and Blessings to Kendalls Hardware

Another quick trip to Kendall's!…read more I no longer live in the area, but I needed some USP Grade Mineral Oil (yeah, not sure what that even means, but the internets tells me so...) I buzzed into Kendall's. They've repaired screens for me in the past as well as made me keys on more than one occasion, so I knew they'd know what I needed. I popped in, asked for what I needed, was handed the mineral oil with a quick explanation of what it is and what it is for, paid and walked out. Everything was done within 3 minutes. Perfect transaction, no complaints, nice employees. Stop in, you'll like it better than a big box retailer.

I love this hardware store! They go out of their way to help you out, and as small as this place…read moreis, they somehow still have everything you need.

From the owner: Old fashion hardware store Window and glass repair…read moreincluding insulated windows also sheets of glass 48x60 custom cut shades carpet cleaning rental

The owner provided excellent customer service. He had exactly what I needed when Menards didn't! He…read morealso had a sense of humor, which I appreciate. And his costs are very reasonable. He had the selection of keys I needed and they were cheaper than Menards and another hardware store that I tried. I will be a return customer.

Noll Hardware is the bomb! It's hard to believe any store could still be this good, but here it is!…read more Really, really helpful owners who have almost anything you'd need (despite the store's small size) and, best, tell you what's good, what isn't, and how to do it. You feel so fulfilled when you leave, and even more so when you get home and everything they said comes in handy.

We stopped in for my mom to grab a few supplies for a minor bathroom repair. She needed a few…read morethings that we weren't really sure where they were located and needed to ask for help. I will say the few staff we asked for help did generally help by pointing in the direction the item would be in but I felt like none of them were so busy that they couldn't walk us to the area (as they couldn't tell use an exact aisle). We did eventually find everything we were looking for. I generally just like browsing around. I found some bublr flavors I haven't seen other places. It sounded like someone was playing the piano upstairs but maybe it was just a radio, the escalator to go up was out of service so the elevator was a bit busy and not worth exploring upstairs. Overall not too many complaints!

Every time I go to this Menards, I have a great experience. They have the cutest walk through…read moredisplay that changes with every holiday. The staff is knowledgeable and always helps me find the items I need. The store is huge, so any help with locating things is greatly appreciated. We went specifically for the live Edgewood, and although the selection wasn't the best, there was 1 in the very back that worked for what we needed. It's nice that they have Edgewood at an affordable price. The customer service at the return desk is always quick and easy; Nas was great!

My favorite hardware store in Minneapolis/St Paul. Very friendly staff and they have almost…read moreanything you can think of.

I purchased a lawn mower and snowblower last fall during State Fair sale. In May the right wheel…read morebroke and fell off. I was told no problem under warranty and we will red tag and have back to you in 7 days. This is day 18 and just learned parts weren't ordered until 4 days ago and the manufacturer has not approved repair. We have been loyal customers since 1992 but this store is really slipping and we can no longer recommend.

Rude rude rude CS. Nobody to be found when you have a question !…read more Will go somewhere else from Now on !!

The worst customer experience ever. Rude and unprofessional, rejected my return because: " I am a…read moregm, I can reject if I want to" horrible! The return was accepted with no questions at other location. GM Dylan should not run the store. And other employees looked annoyed and were extremely disrespectful. I spent thousands at this store, and have a right to return faulty product within 90 days, but GM makes him own rules.