Can't recommend highly enough! I lost the keys to the padlock of the UHaul I was using to move, and…read moreUHaul was less than helpful. I called Tri-Cities Lock and Safe after hours and they were the most accommodating; they offered to send someone to my location first thing in the morning, or I could drive to their shop location (for a much cheaper price). I decided to drive there, and they helped me over the phone to easily find their shop (the address on yelp/google isn't right; it told me I've arrived 3 miles ahead of their shop!). They're extremely kind, understanding and nice people and opened the padlock within minutes. Highly recommend

I lost my only key fob to my Dodge Grand Caravan and Tri-Cities Lock and Safe came to the rescue…read more The technician was here when they said he would be. He was very nice (my dog loved him) but more importantly, he had a new key fob for me in only about 15 minutes. I felt the rate was reasonable and my new key fob works great. Next time I need a locksmith I won't bother calling anywhere else.

Best call I ever made. Mr. Kenny saved us from complete disaster by repairing doors and locks that…read morewere thought to be unfixable. He's just awesome.

Prompt, professional service. Arrived within 30 minutes of calling and fixed the lock in just a…read morecouple of minutes. Polite, courteous, and definitely knows his stuff.

I love to support locally owned businesses and this is a great example of why. Had my house…read morere-keyed when I had a new tenant. The service Gary provided was fast and with a very knowledgeable business owner. He even offered and fixed my front door which was slightly askew so that it locked properly and was not drafty at no charge. I had 2 different keys which was delivered with a smile. The prices were really reasonable as well .. this is why I love to support the small business owners. Will not hesitate to recommend or use again!!

What awesome service! Very fair pricing and really works with you to get what you want. I have an…read moreold house with really old interior doors and he got all the keys working! No new hardware needed. Will definitely call on again for any locksmithing need.

This afternoon, my wife and I were enjoying a Sunday drive, when I dropped a wheel of our F-150 off…read morethe edge of a narrow road, while slowly backing. Had it not been for the rear axle assembly digging into the pavement, we would have rolled over. Our truck was precariously perched over the edge of a steep bank. After several phone calls to towing businesses that turned out to be closed, we reached Tennessee Roadside. What a fortunate turn of events. Within minutes, "Tow Truck Tommy" and his partner Tony arrived, assessed the situation, and got to work. Using a nearby tree as a fulcrum, they calmly and professionally winched the truck at just the right angle to get it back up on the road WITH NO DAMAGE. Throughout it all, they went out of their way to reassure us. Talk about great guys --they were! But we were not happy with their charges --THEY WERE TOO LOW! We fixed that problem with a well-earned tip! Thanks, guys! --John and Pat Bowers, Elizabethton

From the owner: , towing service key lockouts, jump-starts tire changes, repairs minor roadside repairs as well as…read moretrailer assistance and much more! Serving all of the Tri-Cities and more Johnson City Bristol Kingsport and Elizabethton 24-hour roadside assistance in addition we repair broken door handles on cars

Was told 30 minutes. Waited 45 and called to.get.update. was put.on hold for almost ten minutes…read more Hung up. Called back and was tol d they never dispatched anyone. Then they offered to send someone. I called On Your Way out of Johnson City. They said 45 minutes. They were there in 40. Great job. Would not even consider Pop a Lock in the future.

I requested a locksmith to open my car at 8:00 am and was told it would be 30-45minutes. They did…read morenot show up for 2 hours. After calling twice I was told another tech was coming because the first one was new and got behind. If someone would have called and let me know they were that far behind, I could have called someone who was faster. My son was an hour late to school.

Service was great! Quick and timely after hours and on the weekend. Reasonable pricing. Sam was…read moregreat to work with!

Great Service at a fair price, can't really ask for much else. I needed a duplicate ignition key…read morefor my truck, they were able to get me fixed up for about 1/3 of what the dealer was going to charge. On top of that he made me a spare door key for the truck at no extra charge. I will definitely use them again in the future for all my locksmith needs.

Interior old door locked, and the locksmith was there is very few minutes. Easy to deal with and…read morevery kind. Would recommend!

Fantastic service on a key copy others had trouble with. Only $2.50 a key! Add some more thoughts…read morefor 85 characters.