(Read detailed review in Jerry's Plumbing and Heating in Lompoc- all the yelp pages in Santa Barbara county, they seem to all be the same company.) They were assigned to us from our home warranty company, and abandoned us on 2 separate jobs in the same week - one heating and one plumbing. First they wouldn't come out unless we promised to "privately pay" (outside of home warranty agreement), then abandoned each separate job without communication. They took $350 from us without fixing anything, AND charged the home warranty company. Unreliable, unprofessional, and untrustworthy. read more

Called for an estimate. They came through and without really inspecting anything closely, they quoted me $1100 to replace the shower valve which would require cutting into the drywall in our living room and dealing with repairing it separately. We called an independent contractor for a second opinion. The private contractor actually looked at the problem and fixed it for less than $100. The stem just needed replacement as the one we tried did not have the correct washer. We would have been left with a hole in our drywall in our living room and an $1100 bill had we gone with Jerry's. Given this experience, I'd be very careful moving forward with any services from this company. read more

Was trying to get a rushed fix as I had water damage in my home and another leak was found when the wall was open. Guy said he could fix it the next day... lies. They wasted my time to find an actual professional to get the job done in time and their office clears was very rude and has no business talking to customers. Horrible experience read more

Our kitchen sink backed up. Called Jerry's because I've used them in the past. Was given a time between noon and 5PM. At 10AM Jerry's called and told us that a plumber would be at our house in 30 minutes (honestly I thought they were calling to say they couldn't come today). Matt, a very nice and polite young man, showed up and took care of our problem. Thank you, Matt and Jerry's Plumbing! read more

UGH. I had previously used Jerry's Plumbing & Heating for many plumbing related issues around my house, 12+ years, including installing a new water softener and a tankless water heater - all done exceptionally well, reasonably priced, with great service. So when I thought my pressure regulator blew last week, of course, I didn't think twice to call them to schedule an appointment to take a look at it. I am more than happy to report that the service techs arrived within 20min of the start time window, where they took a look at the regulator, asked how old it was, and based on the last time it was replaced, we determined it was over 10yrs old, they said it had to be replaced again. Ok, fair enough, so I asked how much would it be. The main tech walked to truck, came back a minute later, said $575 including the $125 service call... Wait a second, blonde brain processing... that's a $450 part??? Even though a little miffed at the price, I did verbally say OK, but I ALSO said I was texting with my husband about the price (he's an electrician at UCSB) and four minutes later, I came back outside, they had already replaced the unit. So, on my end, I totally admit it was my fault for giving a verbal-yet-rather-hesitant "OK" and yet on their end, it was rather arrogant on their part to not give me a few minutes to discuss with my husband first. Bottom line? Lesson learned. IF YOUR GUT SAYS WAIT - SAY NO - and then sort it out. While I'm all for quick and efficient repairs, this was the most rushed situation I've ever dealt with - and I work in high end real estate (11+ years) - mostly handling escrow inspections and repairs with all kinds of vendors on a daily basis. After I paid the invoice, I called the office and asked why the markup was so high and the woman that answered said "oh that's because if you buy it from a retail store, you don't get the 1-year warranty" and "that it's not the same quality part as the contractors get" - Uhm, what??? This isn't rocket science, these are basic plumbing parts. So I totally understand and accept a markup for the warranty, that makes sense. But the quality? Come on... I don't think so, thus I contacted a local rep for the regulator mfg and they confirmed those specific units at retail stores are the same that contractors can get wholesale, simply because they are essential plumbing fixtures - period. The lady at the office also said that since I had already signed the estimate, there was nothing we could do ** and I had to correct her ** I did NOT sign any estimate that said the repair was $575! The only thing I signed was for the final credit card charge because they were already done and clearly, I was already screwed. Long story short - I will never use or recommend them again, in both my personal and professional realms. If you DO decide to call them, just be sure to do your homework PRIOR to committing (verbally or written) to have them do anything for you. For reference: This pic attached shows the part that was replaced. It costs $198 (pre-tax) at Home Depot, Lowe's, Miners ACE Hardware and anywhere else, yet I was charged $450 for this part, at an approx 217% markup on the part alone, which is outrageously insane. BOTTOM LINE - DO YOUR DUE DILIGENCE. Lesson learned. read more

Jerry's Plumbing & Heating - Zurn 1" 600XL Pressure Reducing Valve - Pressure from the street is 135PSI, confirmed with the Goleta Water District - Plumbing Near Me

Omar showed up on time & installed a new raised toilet & shower head for me. Thank You!!! You did a great job & kept the bathroom clean!!! Great Deals!!!! read more

We are new homeowners in the East Mesa. The tankless water heater stopped working a couple of times... and we called for service under our First America Home warranty. Earl did a great job of servicing the water heater ... and while we never found the cause for the failure.. the tank is now flushed and the filter was cleared ... and we have a good starting point. Because we thought the failure was perhaps related to the water pressure issue in the kitchen (for the hot water), Earl quickly fixed that issue. We are simply thrilled. So far so good and we can wash dishes again! Thank you Earl. UPDATE: 2-5-2021 The tankless water heat died today. We have no hot water. We called Jerry's and the young woman explained that we could not get service until NEXT WEEK. They don't have any technicians in our area until then. I don't think we can use Jerry's Plumbing with that type of response. No hot water for a week? Not a good response. I need to retract my stars. read more

I just used Jerry's Plumbing to fix/replace a toilet in our home. First the actual plumbers and helpers who came to our house were great. Very professional, knowledgeable and courteous. I wish I could say the same for their other employees. The office staff who helped us on the phone and via email with the selection and ordering of our replacement toilet were kurt and mostly uninterested in helping us. Then when it came to the installation we ran into a problem. Again the guys at the house were awesome but I had to get on the phone with John the "production manager". He was on speaker when he immediately started yelling at his own employee and the when I got on the phone he kept on yelling at me and I am the customer. The worst experience possible. The bottom line is I really like the plumbers but because of the office staff and John I will never call Jerry's Plumbing again and cannot recommend them. read more

John just left our home in Solvang and I was so happy with the service that he provided, that I had to hop on to write a review. We had been having plumbing problems and had been putting it off since the problem just "went away", or so we thought. This morning, our toilet overflowed...AGAIN. My husband called around to get someone to come out asap, but the soonest they could send someone out was next week. He then called Jerry's Plumbing and they were able to fit us in at the 12pm-5pm window today. John arrived at 1:30pm, a happy surprise since we didn't have to keep sticking around until 5pm. He was professional, polite and had a mask on. We had other pending issues that my husband asked about on the spot and he was able to address those as well. At the end, I thought we would be getting a huge bill with all the problems he helped us with, but it was way less than I expected which was an even nicer surprise. He was efficient and never rushed us with any questions we had. He also seemed surprised that we were able to get in the same day since he mentioned they have been swamped lately. So to the lady (sorry, we didn't get her name) that answered my husband's call at the office, THANK YOU, TOO! Highly recommend! If we should ever need plumbing services, Jerry's Plumbing will be our first call. read more

William showed up right on time. He was polite, professional and gave me a fair estimate. However, after fixing my clogged kitchen sink he charged me less because he didn't need to snake my drain line. I'm a satisfied customer and I highly recommend Jerry's Plumbing and Heating. read more

Oscar came to our house to work on our faucet. He was very professional. My wife felt safe with him. He wore a mask and cleaned up after himself. He was quick and quiet. He did a fantastic job. My only suggestion for the business is to ask for photos beforehand so they could determine issue before coming over twice. Once to see problem and the other time to fix it. But we feel really happy with the service 100% read more

Jerry's Plumbing & Heating - Plumbing Near Me

We have used and been very satisfied with Jerry's Plumbing for years. They are friendly, do excellent work, fully explain what they have done, are quick and on time. We highly recommend them. Yesterday, they fixed our sink, shower, and toilet in an hour. Jerry Bunin read more

I've used Jerry's Plumbing three times now and I am usually very satisfied. But just yesterday their technician promptly came out to fix my running toilet. He replaced the fill valve and flapper in about 30 minutes. I was charged $285.00! Is this excessive or does everyone charge this much? I will probably rethink my next plumbing choice. read more

Of course our water heater decided to go out on the weekend. No Worries.... Jerry's Plumbing was available if I couldn't wait until Monday. William, went over the difference in fees if I decided to pursue the weekend. Service was quick and efficient. Jerry's will be my new go to for plumbing. read more

Oscar showed up in less than 1/2 hour- I was grateful as the City said to not use toilets/showers until the plumbers got here. Dispatch was courteous and so was Oscar. He was polite & professional with a mask. Thanks read more

Armando came earlier than the 3-hour time frame, mask on. So I had time left over to run errands. Thanks Armando! He did his best to explain the furnace issues I had, fixed them quickly and advised me regarding future issues so I could be prepared. The 4 stars I gave instead of 5 is because the cost was more than I wanted to pay. read more

Called Jerry's plumbing on Saturday morning as we had a toilet leaking. They scheduled and provided the toilet and were out within hours. The lady we spoke with was very pleasant. The man and his son who came out was quiet and efficient and clean. We appreciate the quick service. Several years ago Jerry's Plumbing installed our hot water heater so glad their card was taped to the water heater. read more

They were able to accommodate a same day appointment...Oscar was courteous and quickly fixed our problem...even going out of his way to pick up another part that was needed. Great Service at a fair price! read more

Loved that Nick showed up with a mask, he was super friendly and personable and liked my dogs. He understood the problem and took care of it under 30 minutes. Thank you for the good service with a smile even under your mask! read more

My wife and I recently visited our vacation home in Pismo Beach. We needed to replace a toilet and a bathroom faucet in the house and called Jerry's to schedule the work. They were able to schedule to be at our home the next day. The technician arrived with mask on and our safety was first and foremost. We were able to get our work done promptly and the quality of the work was great. Jerry's Plumbing has been serving our plumbing needs in Pismo Beach for more than 5 years and we have always been very pleased with the service and quality of their work. read more

Bad leak discovered after normal hours (05:30 pm). About 2" of water flow along front of house, almost to front door, to garage door, down driveway. Also into back yard. Company was called and to repair man arrived within an hour. He was courteous and knowledgable. He determined leak was severe, but not on our line and recommended calling the water company, which was done immediately. He also diverted the water flow from the front door. There should be a way to reduce the cost if repair by company is not needed, such as in this emergency situation, especially for seniors living on a fixed income. I would call the company again for needed repairs. read more

Extremely dishonest! I got a quote from these guys to replace some copper pipes. Their quote was 3x higher than the next highest bid!! I understand that bids will vary but 300% wow. read more

I have given this company two opportunities and am not satisfied. The first job was unremarkable so I contacted them recently for a minor faucet replacement. Their tech arrived and gave a bloated estimate. When I questioned it they quickly knocked off a significant amount and I had them do the work. I arrived home to inspect work which seemed to have been ok. They finished so quickly (hurried through the job) that the person paying them wasn't home. They wanted to leave, so I gave them a back up payment method, so they could move on to next job. Shortly after, I called the office with a different payment method. They assured me they would bill the appropriate card. The next morning the part they installed was noticeably loose. I immediately called the office and told them to halt any payment until the job was completed. They wanted me to wait around for another 4hour window and I refused so they sent someone within 45 minutes. They arrived and reinstalled the faucet. 4 Days later I realize they still charged the wrong account. When doing business with this type of plumber realize this is NOT A LOCAL INDEPENDENT CRAFTSMAN. Do NOT expect the care and attention to detail of someone who wants a long term relationship. I have other plumbing work which needs to be done in the new year. I will not use this company again. read more