Dr. David Williams is a great doctor. He performed cataract surgery on my husband and it all went…read morewell. All the office staff are efficient and friendly.

If I could give Southern Eye 10 stars for their high quality care and patient-centered approach, I…read morewould do so. For over10 years I have seen Drs. Heitman, Hack and Williams for complex eye problems. And in every case, at every visit, I have been struck by their kindness, compassion and their extraordinary professionalism. All the staff have treated me with that same consideration. I have friends who have gone there for years--and all say the same about their doctors and their experience. During my last visit, I mentioned to Dr Williams that I had recently told a friend that if I ever need us spirit lift, all I'd have to do is stop in Southern Eye! Note: I wrote this second review because Yelp had said the first one wasn't posted for some technical reason.

Raise your hand if you scheduled a contact‑renewal exam and were redirected to the practice's…read moredry‑eye specialist because your optometrist was "unavailable," and instead of a contact exam, she briefly checked your eyes, said she was "checking dryness," and instilled fluorescein drops with benoxinate--without disclosing the drug, procedure, risks, or that it dulls pain and masks harm. Raise your hand if a meibomian gland expression was performed with clinically damaging force--enough to make your eyes feel pushed forward--while an undisclosed anesthetic left you unable to feel pain. Raise your hand if the provider later denied using drops, claimed she used fluorescein strips, and you were told there was no difference--that you were confused--without ever disclosing that the difference is an anesthetic. Raise your hand if the same dry eye specialist examined your eyes with white, prolonged green, and blue lights, and immediately after the visit you developed light sensitivity, followed by worsening dry, achy, gritty eyes with blurred vision, tearing, contact‑lens intolerance, discomfort, eye fatigue, and delayed accommodative and motion‑tracking response consistent with post‑procedural functional visual disruption, and when you called the practice, you were told the physician said the dye was "mostly water" and not causal--omitting other procedures she performed that are clinically known to cause your symptoms. Raise your hand if, at a follow‑up, the doctor raised red flags by omitting procedures, admitting green‑light use only after being pressed and minimizing it as brief despite it being the longest part of the exam. Raise your hand if you later learned the green light was not for dryness but to examine the back of your eyes--something the elective screenings you declined would have allowed--yet it was placed near‑last during what you believed was "checking dryness" to conceal exam scope and added ocular harm. Raise your hand if your original optometrist said a nondilated retinal exam was "really, really super tough," then reversed course to praise the dry eye specialist once records showed she viewed your retina, as if you were unable to grasp the inconsistency. Raise your hand if the dry eye specialist portrayed to your original optometrist that she used fluorescein strips, not drops, and he dismissed your concern--without disclosing the anesthetic difference that enabled her to aggressively manipulate your meibomian glands, causing the very condition she's licensed to treat. Raise your hand if you now live with chronic dry, achy eyes; light and weather sensitivity; eye fatigue; limited contact‑lens tolerance; blurred vision despite correction; and difficulty focusing--symptoms that have significantly disrupted your quality of life, work, and nursing program. Raise your hand if your medical records were altered to frame these symptoms as pre‑existing, and Dr. McGregor and Associates denied adequate care by refusing to amend them and colluded with other optometrists to reframe your medical history and diagnosis, blocking timely, relevant treatment by other providers. Raise your hand if Dr. McGregor and Associates are refusing to release audit trails proving record tampering and are violating HIPAA by failing to respond within 60 days to an amendment request sent over three months ago and verbalized five months ago. Raise your hand if you're still fighting for full accountability. I haven't even addressed the insurance fraud or the contact lens exam and refraction that she never did. On October 21, 2025, I entered Dr. McGregor and Associates with healthy eyes and left a dry eye patient with visual disturbances. Evidence is on YouTube: search "Green Light, Gaslight, 1‑2‑3" to access the channel. Please share to protect others. These "specialists" use the same skills to cause dry eye that they use to treat it, during what should be basic exams, on unsuspecting patients with healthy eyes. Please, BEWARE. Checkmarks don't change direction. This is fraud.

Great experience. Reasonable and friendly staff. Good exam and good selection of framesread more

Great staff great doctor and especially caring when you need help. No rushing you in and out but…read morespend quality time assessing your health

Worst eye appointment ever! Do not go here - the assistants and the doctor were absolutely ignorant…read moreand dismissive of my concerns. Refused to listen and ignored the fact I have MS. So disgusted that I left immediately after exam with eyes dilated but drove anyway just to get away from these people. should have negative five stars for rating.

I went in for an issue with my eye, not going to lie I was a little worried. Dr.Cone was amazing!…read moreShe explained exactly what happened and how it happened then assured me it's common and will be ok. I had a question about my prescription and called the office, it was nice I got an answer right then instead of like most places having to wait for a callback. From the time I entered the door to the time I walked out my experience here was phenomenal. I will definitely use them again and would recommend anyone else to use them as well!!

Dr Mcneely is honestly the best experience I've ever had with a doctor. He is kind, intentional,…read moreand he doesn't settle when it comes to providing you with the best care. 100/100 recommend I have keratoconus which is rare & the worst. Most doctors gave up on my eyes but Dr Mcneely didn't. He goes above and beyond to help me. But even more he is a good man & he treats his patients as friends

Love this practice. Dr. Stevens is great! Love that they don't dilate and use a new picture…read moretechnique to replace dilation. Very thorough eye exam. Staff is friendly. Highly recommend this practice. Have never had any issues.

Didn't even dilate eyes. Didn't explain he was ordering glasses for me. Not trustworthy.read more

I came there looking for high quality glasses. I have just started to have to wear glasses, and the…read moreprevious frames that I bought at another store were not comfortable. The Eye Institute had the best selection of better quality frames, and they ensured that they fit me perfectly (I have one ear slightly lower than the other, so my frames need to be fitted) Couldn't have been happier w my purchase!

This place is great. Amazing people working there to help get you fixed up right! I have enjoyed…read moreevery experience I've had with them

Dr. Klein has been wonderful to me, my wife and my daughters family. He solved a problem with an…read moreeye infection when no one else could. His receptionist is the best also. Bob Maguire

Wonderful Doctor! The office is clean and modern and they offer amazing customer service and care…read more I only wish I had found it sooner!

Dr. Voss is clearly well experienced and educated in her area of expertise. She remembers me and my…read moreeyes. I feel seen and heard. I am very happy to find her.

Love Dr. Kendra Voss. Highly recommend. They respect your time getting you in and out and are…read morealways very friendly.