The office has improved their service, the ladies are much friendly and helpful. I am disappointed…read morethey did not help me with paying for roof repairs after one of those straight line wind episodes. I just am trusting if something really big happened and I needed them, they would be there because of national advertising.

We have not had a claims since 2004. When did have a claim, they could not have been more helpful…read more I do like to trade cars, do so once or twice a year, and they could not make it easier. The office staff is very thorough and efficient, when you ask for a change it will be done immediately. I have found they explain things very clearly, know what is best, to cost the least amount and always have the clients back. Been with the agency for many years and have always been a happy customer. I would not choose an insurance agent by national or local advertising, they were recommended many years ago and I am pleased with the service. I am not a big reviewer on yelp, just feel strongly about the agencies performance.

Love this place! The people are so nice. Personal attention to all of your needs. They go above and…read morebeyond to help you. Highly recommend to all!

"Like a bad neighbor, State Farm turns their back when you need them most." The Claims department…read moremay as well be the KGB, Unmotivated, Unprofessional, and Shady. Cheap rates aren't everything. They're like a bookie who collects when you lose, but doesn't pay out when you win. DO NOT USE STATE FARM for insurance.

If you have to go to this location for IdentoGO, DONT. The same woman is always there and takes…read moreabout half the scheduled people for the day and turns the rest away bc they "aren't on her list", she won't check the system or look at confirmation receipts, only her printed off list (either she's incompetent or it's the only IdentoGO system in the county that can't process a schedule). Along with this she refuses walk-ins (another thing only this location does). She makes snide remarks with a smile, if cruelty becomes part of the job, it's time to quit.

My daughter's car quit on the highway in a construction zone. Ryan was there in 20 minutes, towed…read morethe car to our shop, and calmed my kid who was close to freaking out. Huge thanks to him!

I had major hail damage earlier this summer. They processed the claim in an amazingly short amount…read moreof time. The adjuster was at my house within 3 days and they sent the initial payment to me in another 2 days. I can't say enough about the quality of their customer service. They did an excellent job of communicating with me from start to finish

From the owner: Our Mission is to become a cornerstone of the Community here in Tulsa, Oklahoma. Putting the needs…read moreof our customers first, we will address the risks they face in their everyday lives with the diligence and professionalism that is representative of the industry leader's core values. State Farm's promise of helping life go right perfectly illustrates the primary vision of the Michael Nelson State Farm Agency. We will build a family of customers that know for all of life's stresses and difficulties, we will be right there alongside them to ensure their continued success. As the leading company in auto insurance, homeowners insurance and life insurance, State Farm gives us the platform to make this mission a reality. OK-100302570 AR-18002615 TX-2500266 MO-3002620121

Great team, great service. These are the kind of people you can hang out and laugh with on a random…read moreTuesday! Thank you to Jeannie Glover and your staff!!

After attemping to change auto/home insurance to Statefarm I was quoted as well as recieved a…read morebinder for one amount. After underwriting it was increased by a few hundred dollars. Also, when Statefarm came to do their inspection of my property the representative went to the wrong house which resulted in a cancellation as well as a delay in issuance. After me having send them pictures of my house to prove they had reviewed the incorrect address it delayed finilizing the policy beyond the expiration date with my prior carrier. This resulted with a verbal statement from the Statefarm Representative that it had moved thru underwriting and was assured the prices quoted were indeed the cost, however when I received the billing it had increased. BAD BUSINESS, as a past business owner for over 40 years I know and realize mistakes happen and can be corrected, however I feel this agency as well its representative were extremely unprofessional. I hope this was an isolated incident, however be aware if your choosing this agent to help with your insurance needs, do you due diligence.

Great insurance company would highly reduce to everyone. They are willing to work with you and get…read moreyou the lowest rate possible

Excellent agency! Gave me the best rates I've ever received anywhere! Been telling everyone about…read morethem!

The agents I spoke to was very rude and snippy. Took all of my information and put me on hold. Then…read moreput another agent on and she asked all the same information. She was so rude and snippy. I would not recommend this agency to any one.

Tony Yelle sent a fake mailer to our home that looked like a check from a mortgage vendor. I guess…read morehis insurance game is so poor he has to rely on these shenanigans to drum up customers. Thanks for the mailer Tony...

The sole other reviewer evidently could use some remedial reading classes. My experience with the…read moreYelle agency has been spectacular. Sure, the estimate sent in the mail was not accurate for our situation, but we are still saving over $800 per year on home and auto insurance. And, Tony himself has been nothing less than a consummate professional in all of our dealings. I highly recommend Tony Yelle and his agency.

Contacted this agency for an insurance quote for a combined home and auto policy with a 3 million…read moredollar umbrella policy. My first contact was a phone call which was sent to voicemail. Apparently they were at lunch when I called. Hours later I received a call back and gave them my current coverage information. The next day I got an email, not a phone call, telling me that they could not find a company that would give me coverage because I had made 2 claims within 5 years. That was not true. I didn't live in that house 5 years ago. I did have a claim due to a power surge in 2024 to repair electrical circuits that were fried as a result of the power surge. Another reason for denied coverage was because my house which had an expansion 17 years ago had standing seam metal roofing on the new areas and shingles on the original section of the house. That part of the house had new shingles in 2022. We moved into the house 2.5 years ago. They said because my roof had two materials that was another reason for denial. When i explained these facts in my emailed reply, I got no response back from the company. If you ask me whether I'd recommend this company I would have to give a resounding no. Poor communication and groundless reasons for denial. I was immediately able to get coverage from Bracken Insurance with no issues.

Rebecca, Krista and Jamie are awesome to work with! They work hard to save you both time and money…read moreand are very quick to respond to your needs! I highly recommend Tulsa Insurance Guy for your insurance needs!