My husband and I were extremely fortunate to have Realtor Jennifer Hart help us find our new home…read more Jennifer also helped our daughter and son in law purchase two different homes. All of us have had outstanding service from Jennifer. There are many realtors out there, but not all of them are good! I couldn't have imagined having a harder working realtor. Jennifer is experienced and VERY knowledgeable about purchasing or selling real estate. Additionally, Jennifer goes ABOVE AND BEYOND to help her clients in many ways. She is responsive and an excellent communicator. During our tours of prospective homes, her attention to detail was quite impressive. It was quite evident that she loves what she does. Jennifer exhibits hustle and tenacity! She works until she gets results. Jennifer demonstrates honesty and integrity, and all with an engaging personality. Jennifer also has a fabulous network of connections that come in extremely handy during the process of purchasing real estate. Finally, Jennifer truly understands the local Phoenix area housing market. She has lived in the Phoenix area for 30 years, and this has empowered her to distinguish herself from the competition. If you are looking for a awesome realtor in the Phoenix area and surrounding communities, call Jennifer! You won't regret it.

My husband and I purchased our first home in 2012 with JD of Rock Bottom Realty. These guys really…read moreknow their stuff and I highly recommend them, especially if you're looking in the Ahwatukee area! JD quickly figured out our tastes and helped us narrow our search, and when we went to see houses he would look around himself to make sure and point out any little things (good or bad) that we may have missed. We ended up going after a short sale, and he was very knowledgeable throughout the entire process. He was there for the inspection, the closing, and a couple times afterward just to see how we were getting along with our renovations and moving. There were times where things definitely got stressful and even a little scary, but because of JD and Rock Bottom we never felt like we were alone! After the whole experience, I wouldn't even consider ever going with anyone else - can't wait til I can go back and tell them we're ready for an upgrade!

I worked with Desiree for several months while searching for a home in this crazy market. She was…read moreresponsive, motivated, and trustworthy throughout the whole process. In a market as insanely competitive as this one is right now, it would have been easy to lose sight of reason when seeing so many houses and making offers. Desiree ensured this never happened and her persistence and level head kept me sane. I would recommend Desiree to anyone looking to buy a home!

I highly recommend Desiree Marshall...she is the most experienced, knowledgeable and hardworking…read morerealtor in Arizona. She works hard in making sure you will be matched with the home of your dreams..she is always available and ready to answer your questions and or concerns.. She helped us find the right house even tho it was very challenging for her since we were out of the country at the time. She made the process less stressful for us.. Thank you Desiree for going above and beyond your duties to make it happen for us. Please ask for Desiree for all your real estate needs!

Lisa Murray, Associate Broker for Russ Lyon Southeby's in Fountain Hills, AZ. 85268 sold our…read moredowntown 6,000 Sq. Ft. Vacant lot. We signed up with Lisa in Mid December. With in a week we had a full price offer. The buyer had to wait till mid February to close. It closed on time with absolutely no issues. When Lisa says she can do something, believe her. We've had three or so other realtors over the last few years who came to us saying they could sell our property. None came close. When we plan on downsizing our home here, Lisa Murray will be the only call we make to find us a smaller home and sell our current location. She's simply the best at what she does! Stephen Jones

​Our loan officer provided truly elite service by locking in our mortgage rate on a Sunday night,…read morenarrowly beating a massive rate hike triggered by global events. His proactive timing saved us thousands of dollars over the life of our loan. ​Beyond the rate lock, he demonstrated masterful strategy by: ​Minimizing Closing Costs: He scheduled our closing for the end of the month, which significantly reduced our prepaid interest requirements. ​Creative Problem Solving: He suggested a 2-day free lease-back to the agents, allowing us to close earlier and secure our home without friction. ​If you want a loan officer who works around the clock and understands the nuances of real estate strategy, look no further. He turned a high-stress situation into a seamless, cost-effective success.

After a particularly confusing and frustrating experience with another lender I called PenFed and…read moregot Jeremy. He promised a better experience but not only that he said he'd earn my business which he did. I've already recommended him to several friends who are interested in buying and refinancing. I haven't purchased a home in over 10 years, so I needed extra patience and care, Jeremy answered my every question, every call and must importantly showed a vast amount of empathy as I was extremely frustrated with the process due to a less than likely situation and experience with others. If you're looking for someone knowledgeable, patient and professional please ask for Jeremy. He's earned my business and I hope yours too!

The reason why I decided to leave from the Bella View apartments was due to multiple reasons…read more including fearing for my life. While living there, I had witnessed physical altercations from neighbors on numerous occasions. My apartment had become infested with bed bugs and termites. Despite my numerous complaints to management including showing pictures as well as physically showing the bite marks, they did nothing to resolve the issue. They claimed they conducted a proper extermination of my apartment, however they did not and the issue remained unresolved. Furthermore I was never there to witness an exterminator on the premises due being at work. Both of my next door neighbors had complained on multiple occasions about being bitten as well and yet there was nothing done for them either. I had to dispose of my bed and every piece of furniture I had owned and had to start all over again once I left the complex. Another incident I had while living there was when I had awoken to my car being towed to a different location of the complex without my consent. When I confronted management about the issue, they claimed they had to repave the parking lot and had supposedly informed the tenants prior to their actions by leaving notes on our doors. I did not receive a note, nor was informed of any sort that they had planned this. They had violated my rights and my personal property neither without informing me nor with my consent. Within the last month of living there I began to fear for my life. I had a man knock on the door and tried to enter my home until I had no choice but to forcefully slam the door in his face, threatening to call the police. During this time, new tenants had moved in who were intimidating and physically violent to people in front of their apartment. Lastly, a homicide had occurred in the same complex. From what I understand, a man had murdered another man via shooting outside of the apartment and then had tried to drag the body into his apartment attempting to make it appear as a suicide. This of course had caught the immediate attention of the police where the man had been detained and arrested. Shortly thereafter, I personally told management I will no longer continue to live in such a place that is loud, infested, and violent. The person who I had spoken to did not argue with me and I simply left. Throughout the course of my stay at the Bella View apartments, I can easily say it was one of the worst experiences I had ever had to deal with.

Well as it turns out, the bed bug experience I had actually came from the movers that move me into…read morethe apartment. Once I eradicated those nasty insects everything has been fine. I've actually signed on for another year to live here. The Apartments have been taken over by new owners and they've made lots of improvements and they work really hard to stay on top of maintenance and any issues that might arise around the complex. The money for the location is awesome!

Chris DeFreitas is the best of the best. He listed and sold our home in Goodyear, AZ; we received…read moremultiple full price and over asking price offers within two to three days of listing the property and closed escrow for over the asking price. Chris is an expert negotiator, extremely knowledgeable of all of the contractual paperwork, a super hard worker and provided us 100% response and closure on every single aspect of the transaction. He cleverly advocated for us as his clients while still maintaining total honesty and integrity, and also employed the latest technology to enable the transaction to proceed smoothly and seamlessly. He amazed me time and time again and I am grateful to have had him at the helm. Real estate representation doesn't get any better than Chris DeFreitas!

I would 200% recommend using Chris. He is straight up and an honest individual who cares about his…read moreclients. He makes all the effort in getting you the best possible deal. With that being said, I met Chris in early 2020 at the start of the coronavirus pandemic. My credit score was not quite there. Despite not being pre qualified, Chris took the time out of his day, knowing very well that I could have been a loss of time for him and he still scheduled showings for us all the way in San tan valley. The possibility that he was potentially wasting his time was high, yet he still made the effort to help us. Unfortunately due to the pandemic, we remained ineligible to purchase a home until early 2021. We fell out of contact and eventually I reached out to him once I was eligible. Chris remembered me and got to work right away to find me a home. Within one week, he found us the perfect home. Throughout the process, Chris was very responsive to his emails and texts, keeping us updated daily and guiding us through it. We encountered many hurdles which he professionally maneuvered through. During the closing process we had the potential of appraising lower than we offered. Chris negotiated an appraisal for the latest possible time in order to allow nearby comps to close, resulting in our home being appraised higher than expected which helped us get 100% funding from our VA loan and no out of pocket difference since we offered higher than asking. Chris's strategic leadership and professionalism got us the best possible deal. I will never use another real estate agent as long as he is within my grasp. I highly recommend Chris to anyone looking for a home, especially a veteran. As an extension of this review, we would like to extend our heartfelt gratitude to you Chris. Thank you so much for making our first home become a reality.

I sought the services of Chris Tran in June 2019, and I feel it's time to write a review about my…read moreexperience. Initially I was impressed as I sent him an email on a Sunday afternoon, and he responded quickly and got the ball rolling. I had just moved to the area and needed to get some financial items in order but was ready to view homes in a couple of weeks. I pretty much knew that condos were going to be the vast majority of options in my price range and expressed that to him as well as the mortgage broker he referred me to, and I received push back about it, mostly from the latter. I was still open to condos, and luck was on my side as there was one below my price range that had been on the market for a couple of weeks. After seeing it in person, I knew I wanted to make an offer. Chris even suggested that it was over priced, which made it sweeter. I left with the expectation that he would write an offer at the terms we discussed and felt confident that it would be considered if not accepted. However, my hopes were dashed as I received a call from Chris a couple of hours later discouraging me from this property. He had been in contact with the mortgage broker and described fees and other hurdles with condos. Chris himself did not seem very sure or confident about this type of real estate in my opinion, and he should have mentioned these things WHILE we were viewing the property and not call me hours after being instructed to write an offer. After hearing his arguments, I decided not to make an offer and resumed my search with him focusing on townhouses and single-family homes. My confidence in Chris eroded from that point. For example, we went to an open house for a townhouse that reeked of cigarette smoke. He said they would have trouble selling it, but it was under contract after that weekend. Also, I made an offer on a separate townhouse, which he said was competitive. It was not accepted. This same property went back on the market, and I contacted him about it, but no new offer was made. The original offer had expired, so I don't know how I was even in the running for it the second time. Then again, I'm not a real estate agent. Finally, he showed me a property that was tens of thousands above my price range, which he said was to show me what a single-family home could buy at a higher price, but I was not willing to go that high. If that was the point, why not show me million-dollar properties? All the while, the original condo was still on the market, and I continued to express my interest to him. Although Chris might have been somewhat receptive to it, the mortgage broker shot down any hopes I had. Finally, after about another week of fruitless searches, I told Chris I wanted to make an offer on that condo. Period. Imagine my shock when literally an hour or two if not moments before I had e-signed my offer, it went under contract. I was furious and devastated. From my initial viewing to other attempts to express how much I liked that condo, it fell on deaf ears until it was too late. I was finished with Chris and his mortgage broker at this point. He tried to get me to continue with him, but fool me once . . . He even had the audacity to say that I didn't tell him I wanted the cheapest property available. That's insulting because a) finding out the needs/wants of the buyer is his job as a real estate agent, b) I had expressed my needs/wants if not explicitly then during the viewings, and c) I was very clear that I liked that condo and wanted to make an offer. Never once was my sole intention the cheapest place. If that was the case, I would have bought a tent and camped out under the 202. My mistake was not demanding that Chris make an offer or releasing him sooner as there were red flags. If something was structurally wrong with the property, I would have had the inspection to determine that. Moreover, while I can understand the arguments that condos are not as good of an investment as others, I saw the value in this property in particular. If the market tanked, I would be in much better shape with a lower payment. I found another real estate agent who helped me get into a condo, and even though I like my new home, I'm disappointed with my experience with Chris. That first condo was the perfect mix of size, price, updates, and location for me, and I feel that he and his mortgage broker were the main reasons I am not in that place today. This review is part therapy and part warning to others to do your homework when searching for an agent. Sure, listen to their concerns, but ultimately, you're buying and living in the place. There's always the inspection too. Remember - real estate agents work for you, not the other way around. I learned this lesson the hard way with Chris.