This review is about the Garden City location. I anticipated writing this review because I am not…read moreone to ever write negative reviews, but I feel others should be aware. I frequently shop at Ruby & Jenna because I do love their clothing. During one of my prior visits I noticed a Store Manager (with dark hair) speaking to one of the sales girl (a petite little thing) who was so pleasant and helpful, in a demeaning manner. This same sales girl that I have seen before has actually assisted me in purchasing multiple items. She was pleasant and eager to help. Very often do you see sales girls act this way, so it made my shopping experience wonderful. When I visited today, the Store Manager was there again and just seemed like she was looking to humiliate this sales girl because she did not like her. What "boss" reprimands an employee in front of customers? Only someone that does that on purpose because they are a bully. Totally unprofessional!! The store is on the smaller side, so it was not difficult to hear. I do not know if that young Store Manager was on a power trip, but if her bosses saw her acting this way, I am sure they would not be happy. I will not be shopping in this location again because of it. Bullies need to be reported and shown disciplinary action OR maybe the owners of Ruby & Jenna need to only hire mature middle aged woman to run their store. This is a terrible representation of their name and in today's world, where small businesses are struggling, I feel it is very important to hire people that will not abuse their title and jeopardize sales, which for me, did just that today! I would definitely suggest you shop in their Plainview or Roslyn stores or only shop in this location if the Store Manager is not working.

Trendy female clothing store on east broad street…read more I've found some cute items in the past there. The quality is not high quality though but if you are looking for trendy or in season pieces for a decent price then come check this place out.

I absolutely love this place! I live about 10 minutes away from here so I stop in once a week…read more Every week I see that they have fresh new merchandise and they have such a friendly atmosphere! I have been to many other consignment shops around and in the city and they do not have the friendliest of atmospheres. I truly love this places selections ad sizes.

I love this store! They carry a fabulous collection of clothing and accessories. You can also find…read moreamazing deals in their sale section. The staff is so friendly, warm and welcoming so I don't understand these negative comments. A great place to shop!

Wow very poor selection and horrible staff. They all seemed like I was ruining their day asking a…read morequestion. Usually when you enter a store you're greeted with a smile and "let me know if I can help you find something." Never again

A wonderful place for woman's clothing. Beautiful, classy, and timeless designs. The owner, Jude,…read moreis so friendly and a great person!

From the owner: Jude Connally offers a modern collection of classic and comfortable women's clothing. Shop vibrant…read moredresses, tops, and bottoms, all proudly made in the USA.

Cute store in Westfield center for women's clothing. Also has pricier jewelry, candles and some…read moreother accessories like hats, scarves , purses Entrance on e. Broad street and also in the back - where there is public parking The two girls inside were super friendly and offered assistance. Very sweet.

We were at a birthday thing for our friend. So some of us were shopping and then rest of us were…read morewaiting, even though we weren't planning on buying anything we were still window shopping. As we were waiting for our friends we sat down on the provided chairs, when two staff members came up to us and told us if we weren't shopping we had to leave immediately. Even though we were window shopping while the rest friends were actually shopping. They also were giving us lots of judgmental and snarky looks. We weren't being loud or disruptive we were just sitting quietly on the chairs in the store. To add we were the ONLY people in there.

Great service, nice clothes! Would definitely continue shopping there!…read more Thank you!

Great go to boutique for casual and dressy clothes. I love the selection and it changes…read morefrequently. The customer service is phenomenal. The prices are above average but it's a good value because of the unique designs of their clothing items. I highly recommend you stop by.

The manager or supervisor named Kaitlyn was truly one of the worst people I have encountered in a…read moreretail or any customer orientated setting. Not only was she horridly rude to myself and my mom, I watched as she was extremely disrespectful and snappy with other customers. Urban outfitters needs to hire better employees with better customer service skills or train their employees to be adequate representatives of their brand, at the very least.

Customer service was subpar. The location is self is really cute and unique, it's an old bank…read morebuilding. It's very spacious and spread out with lots of big mirrors. But the customer service from employees could use some work for sure.

Fun space , great team, gorgeous products in immaculate condition. Perfect business to consign and…read moreor shop in. One of the managers , Mark , is insanely handsome and charming . Hard working and friendly staff who want you to leave feeling happy and glamorous. You can tell this team takes pride in the work they do and have a passion for sustainable fashion.

If I could give a 0, I would…read more I'm sharing my experience with TRR and asking for advice from anyone who has dealt with a similar situation. I bought a pair of earrings worth about 2.4k through TRR's New Jersey consignment store, and the shipment was handled by UPS. When the package arrived in my country, it was flagged by Customs due to an incorrect declared value. Instead of 200+ tax, I am being charged 2+k, because the value of the earrings was declared at 24k instead of 2.4k I have contacted TRR multiple times over two weeks, often during US business hours, which unfortunately fall in the middle of the night where I live. Despite this effort, the responses were extremely unhelpful. I was repeatedly told to "go back to UPS," even though UPS did not provide the declared value and cannot amend it without the shipper's instruction. TRR promised to correct the declaration, but no correction was actually made. This left me stuck going back and forth between TRR and UPS, with neither taking responsibility for resolving an error that I did not cause. UPS could not clarify who exactly provided the incorrect customs declaration beyond "TRR", and told me to go back to TRR. Customs also informed me that I cannot pay the duties first and claim later. The declaration error must be corrected by TRR, as they arranged the shipment and provided the declared value. As a customer, this has been frustrating, time-consuming, and disappointing, especially from a company that deals in luxury goods and international shipments, where accurate customs documentation should be standard practice. This was supposed to be a Christmas present.

For the Amber Feather, they do NOT accept any clothes. The owner searches for clothes herself and…read moredoes not accept donations. I talked a little bit with her, and from what she said, the store is not for people who wear petite or small. It's for women who wear medium or large clothing. The fashion is for older women rather than younger women. The aesthetics of the clothing match bigger, flowery patterns like a table cloth. I wouldn't recommend this place if you are a teen or young adult, but it is for older women who wear mediums or larges. That being said, I would recommend 2nd Ave Thrift store in Union (very cheap and fashionable) or Anthem off North Union Avenue (for fashion and in-style clothing) for those younger and smaller women looking to go thrifting.

I would really have loved to give a great review. I'm a big vintage/consignment shopper and I was…read morereally disappointed today. I went out of my way to Cranford to check out this store (in celebration of National Thrift Day-- today). I passsed by around 4:30-ish pm and there was a notice on the door saying the shopkeeper would be back at 5. The notice said: "Stepped out to Laundromat and Post Office. Return 5 pm." It doesn't make sense to me to go do laundry during business hours? Shouldn't errands like that be done during the lunch hour if anything? But it didn't bother me at first I just walked around and came back at 5. And waited. And waited. I waited 1 hour for the shopkeeper to come back (until 6pm) and still no sign of the person coming back. After a while it was kind of hot to wait outside and I felt really weird standing outside for so long so I stepped into a café and watched from the seat. By the time it was 6, I couldn't even check out the vintage shops in other neighboring towns I was hoping to. All in all a disappointing day. It was just kind of unprofessional and disrespectful of customers' time and energy. In total I came, spent 90 minutes, energy, gas, parking money, etc etc just to come see this one store and waited outside the store for a significant amount of time kind of looking like an idiot...not a great impression. I was really patient waiting an hour and a half and I just don't want other customers to go through that. To be clear stuff happens and so I don't take it personally but it was just unfortunate. If I'm in the area again I'd still love to still swing by and try giving it another go.