I had a great experience at the Pittsburg location. Ed provided outstanding customer service from start to finish. He took the time to answer all of my questions and made sure I understood my options without ever pressuring me to upgrade or purchase anything I didn't need. He truly went above and beyond to make the experience easy and enjoyable. It's rare to find someone who genuinely puts the customer first. I would definitely recommend Ed to anyone looking for honest, professional, and exceptional customer service. Thank you, Ed! read more

I paid online for a discounted price, arrived to my appointment which I called to set, and it was even on the same day! They(Mohamed) was very welcoming, very informed and informative. I walked down the street for food while they worked. Came back less than an hour or so and was greeted again by Mohamed said "we'll meet you out front with your car." The work is immaculate, the worker(s) were clean, efficient and very helpful to any questions and answers I wanted. It is pricey, but to be frank, you get what you pay for. And that is excellent work, and I would highly recommend them. I know any problems I do have, they would fix but there is none yet. 100% worth it, and my go to for auto glass Now. read more

Do yourself a favor, stay away from this "bait & switch" business. Website offers 1 packages, Silver & Gold. Chose Gold (highest option available assuming thats the best quality) and before making a payment, thought it be better to pay after the Tinting service is done, so called their 888 number, booked an appt. Same same packages were offered, but this time, $200 extra charge because "my car" is not in their system (how convenient). Said, no thanks and hung up. 10 mins later the same person calls me back and says, we found your car (it was a computer glitch) and now there is no extra charge, just the $399 for the top of the line package. Reconfirmed that it was best heat rejection, ceramic tint, includes front windshield. Answer was Yes for all. I show up at my appt time expecting to give the car keys and leave (all info was already entered on the phone) but I was escorted into an office and told that the package I have is the cheapest quality and I should upgrade to the next 2 levels (Diamond & Platinum), neither were offered on the website or on the phone. I was ready to get up and leave, when the "owner/manager" was brought in. He listened to the story again and said "OK, I will take care of it and honor the price". Didn't stop there, when I asked to update the website to make it more transparent pricing, he said "Website is under construction", then goes on to blame the callcenter agent saying he will investigate, then blames sales guys that they didn't do their job. While all this is going on, another customer waiting in the lobby over hears our conversation, opens the door and is mad that he is honoring the price for me when he was scammed the same way (quoted $280 one the phone and charged $600, after negotiation, in the store). The owner leaves me in the room and talks to the other customer and honors him his original quoted price. While that conversation is happening, another customer walks in.....same story. You get my drift. The 3rd customer also had a quality issue with a huge stain on the ceiling of her car and was demanding that it be fixed right away. Needless to say, there were enough signs to run and save me more hassle. I would recommend the same to all of you. Save your time, money, car and peace of mind. Just go to the next honest Tinting business down the road. Just in case the owner retaliates to this post, I have proof of the appointment, screenshots of the website as of this post, to show that I was indeed there, but didn't choose to take their services after enough signs telling me to stay away. read more

Scheduling service to be done on car was easy. Called customer service and scheduled appointment next day. They send email confirmation and time to the shop. Arrived at the shop and was given different choices and tint percentages 5-70 percent to choose from. They have cheap tint all the way up to premium tent. Both my cars have the premium tint which blocks both uv rays and heat rejection. Would recommend. Service about 2 hours for sides/and rear. Get a call when ready. Cash discounts vs credit. 3 stars as there were a few small bubbles in rear windshield still, but overall did a good job. read more

Jet Black Tint - Outside - Car Window Tinting Near Me - Walnut Creek, California

It took me almost a month of arguing and showing them my bank statements before they chose to honor their own warranty. Once the warranty work was done and a few weeks passed, I noticed bigger bubbles and now creases in the tint. Not to mention the tint is now lighter than the the first purchase. Completely unacceptable! Now I'm being forced to consult with a lawyer and possible sue them for the tint costs and lawyers fees. read more

Came in at 9am on a Friday and got exactly what I wanted! For my Honda Civic I got a 15% tint on all windows minus my sunroof and windshield. I waited around 3 hours for the service and am very happy with the results. I ended up paying $300 and also had a groupon from them so in total around $375. No issues with the tint at all and the look is what I was going for. Thrilled about the lifetime warranty. One thing to note is, you can't roll your windows down for around 3 days after getting the tint so that it can set, so plan accordingly. Would recommend!! read more

Jet Black Tint - Car Window Tinting Near Me - Walnut Creek, California

Great service and value! Ahmed was very helpful and professional. The service took no time at all and the final result was flawless.

Very disappointing experience with Jet Black Tint in Walnut Creek. I first came in on Thursday and worked with a gentleman named Noor. We spent a considerable amount of time discussing the tint brand, percentage, shades, and price. He told me the specific tint I selected would be brought over from their Fremont warehouse. After I waited about 10 minutes, he said it might take too long and asked me to return Monday at 8:00 a.m. He assured me the tint would be there and that they would work on my car first thing. I paid a $100 deposit, shook his hand, and trusted that everything was arranged. I live far away, but I rushed through heavy traffic Monday morning to arrive at 8:00 a.m. When I got there, a different employee told me he knew nothing about the appointment or what Noor and I had discussed. Worse, the tint was not there. He called Noor, who then told me he was "just a salesman" and did not know what happened. That is not an acceptable response after taking my deposit and personally confirming the appointment. I wasted my time driving here twice, and nobody had the basic courtesy to call or text me over the weekend to say the tint was unavailable. This showed a serious lack of communication, organization, and respect for a customer's time. I will not be returning, and I cannot recommend this business based on the way this situation was handled. read more

Be transparent!! All windows were quoted at one price and then it turns out the moonroof windows are extra

This is my 2nd time coming to Jet black and tint in Walnut Creek. Very welcoming. They explained the different products they offer and made recommendations based on what I needed. I had my both cars fully tinted and the service was quick and reliable. Best of all they gave lifetime warranty on your work. I have to thank their manager Adrian. He was just very nice and soft spoken gentleman. Definitely recommend this this place. read more

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I've brought three cars to them. Never again. Do not recommend. You have been warned. CAR 1: Cadillac, low miles, clean and super dark-tinted windows. They removed the tint and installed lighter tint in a ceramic stile. I chose this shop for the price, which was half of the next closest in price. The work was done relatively sloppily, lots of visible water under the side windows, the clear windshield tint left the view out the window a little wavy and distorted, not dangerously so but annoyingly so and I was disappointed with the lack of film clarity. When another of the windows started peeling from the edge, I had to take it back in for warranty replacement. Warranty was honored but it's your responsibility to prove you were a client, as they will forget about you the second your tires hit the road AND they keep no records on hand. CAR 2: Another Cadillac, used, had old window tint on it. They couldn't remove the old tint fully, and little balls of dried adhesive or some other material stayed stuck on there and it showed through in the new tint. Brought it in and they retinted the offending windows TWICE and I stopped bothering with it and them cause it was clear they were NOT going to get it right. CAR 3: Ram Truck and I was marketed to with a 5 window special for $99 the week before Christmas. Made an appointment, brought it in, and asked them to do the front two doors, windshield, and the two glass sunroof panels. They refused saying the windows have to start from the rear and be counted going around the sides. I had already printed the full terms and conditions of the offer, said nothing about it. They asked me for an additional $400. Either this was a complete bait and switch OR they were just incompetent in their marketing. Called HQ and they were evasive, only told me they would "try" to get me in contact with the owner, avoided responsibility, and was evasive wouldn't provide their HQ mailing address or the name of the owner of the company (for small claims proof of service). I've seen another poster be denied a special that he purchased because they have added Combined with the above, any past warranty work was only done after I showed them my past receipts and they keep NO records of what was done. Shady business practices and shady people. Would not recommend. read more

I booked here for a 11am appointment they told be over the phone it will take about 3 hours. When I got there at 11 guy said my car won't be ready till 5pm cause there people ahead of me. The point is I have an appointment. Secondly the prices changes because they told me $199 for 20% ceramic tint when I got there they said there's no 20% either 25% or 30% that's what's on promotion. I say false advertising!!! read more

Got my windows tinted for the 2012 Altima. Ahmad was professional and informative. Was estimated 2-3 hours, walked over once it hit 3 hours and I had a missed call from him right when I got in the door! $99 offer online is only for 5 windows (the small triangle windows count as windows) which are an extra cost per window. Ended up going with the $349 package because my requested tint percentage wasn't available in the $99 offer. I wanted 20% in the front, 5% in the back. The $99 offer I chose online was applied to the cost of the $349 package which was good. Was referred here by my cousin, happy with the service overall. Would be nice to know ahead of time that the tint preference I wanted wasn't available for the $99 offer but I'm not trippin too much. I was quoted $330 at another business for the same ceramic tints but Jet Black had a more available schedule so I went with them! Curing time is only 3 days too which I was surprised with since my last tints I got done at a different business was 7 days. read more

Originally they booked me in the San Ramon location after I purchased a 99$ full car package The shop in San Ramon was vacant. I called and they asked me to go to walnut creek. Went there on new years eve , so I had to set an appt for Jan 2nd. They did my request, some air bubbles on each window and it's wavy on a couple windows. The kicker was they upsell you from the 99$ package so I had to pay another 200$ to get quality tint. The package is to get you in the door so watch out for the upsell. The staff is friendly but just seem " used car salesman" vibe.i dunno that I'd recommend this company because the windows aren't perfect like they claim they will be read more

I had an appointment scheduled for Friday April-10 at their Walnut Creek location. Came in at 8AM and they said that they couldn't do the installation because their technician wasn't onsite. They totally wasted my time and live 30 minutes away. Do NOT go to them. Very unprofessional. read more

Had a pretty good experience with Ahmad. The tint on my car looks great. It took about four hours for my appointment. The only downside to this experience was it seems like their website is not synced very well with the location. Ahmad had some challenges locating my order. I ended up deciding to go with the gold package after I was educated on the differences between the options. read more

Jet Black Tint - Solid tint job done at Jet Black Tint in Walnut Creek. I recommend them for your tinting needs. - Car Window Tinting Near Me - Walnut Creek, California

I made an appointment at the Pittsburg location for window tinting on 5 windows for my wife's car. There was 1 car in line ahead of me. Ed helped me decide on the tint, and was very knowledgable and very polite. Once they took the car in, it was a very fast procedure- 2 hours from start to finish! The tint came out perfect, and I would definitely recommend them to everyone. read more

Originally had a 2 PM appointment, unfortunately had to work later than planned. Called the customer service number, no problem I was told, how about 3:30? Great, perfect. Show up, didn't see anyone in the office or waiting area for at least 15 minutes to check in. Then finally a guy walks in, sees me, brings me into the office as if I was bothering him and very rudely says, "ya we can do the car but I have 7 cars ahead of you so it won't be done today." SEVEN? The sign in sheet only had a few names from several hours earlier. And who leaves there car overnight for tint??? Waisted an hour of my time driving there round trip. Very rude, unprofessional, and inefficient booking. read more

I was referred by a friend who has had three cars tinted at this shop. I was charged $580 and later found out my friend typically pays under $500. Their Gold package is listed at $399, while the Silver package is $99. I remember the technician explaining the different tint options, and we chose a "medium" option since I plan to return my lease in a few years rather than going with the most expensive option, which was over $1,000. I've messaged twice requesting clarification on what my invoice included, but I haven't received a response yet. read more

Fantastic service, quick and efficient. I had no idea what to expect or to ask for when it came to tinting my windows. I purchased the online $99 plus $80 for 7 windows. Which I see some people complaining about but, even so it's a GREAT price. They were able to get me in same day and the person who helped me did a great job explaining the difference in tint levels & recommending what would be best for my windows. read more

Jet Black Tint - Car Window Tinting Near Me - Walnut Creek, California

Good deal for tints. Good customer service. Quick service. Friendly, family oriented fellas. I will take my older cars here once they've been repaired for cosmetic issues ‍. read more

Jet Black Tint - RAV4, 2022. - Car Window Tinting Near Me - Walnut Creek, California

I've been wanting to tint my car and finally started to look around. There aren't many options for tint in Walnut Creek so I assumed they wouldn't have time for a walk-in. To my surprise they booked me right away, super friendly, great advice and experience without being pushy at all! Adrian and Akmed(sorry if I didn't spell it right) are professional and very reliable. Absolutely recommended!! read more

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4.5 stars. Adrian and Alex were really helpful and friendly customer reps. Good guys We've had two cars tinted by their Walnut Creek team and both jobs were done in good time and quality. First car initially had some minor air bubbles / scratch after the install, but when I pointed it out Alex had the tech immediately replace the tint, which turned out great. So tip, do a walk around with them when picking up your car. (Water bubbles are normal and those go away) Ahmad installed on my second car and did a good job as well. If I really looked hard I can find a couple tiny things trapped in the film but it's not noticeable in daily life, and if it really bothered me I'm confident I could get it replaced under warranty. No big deal I also brought back my first car after the side window had been broken into and Adrian helped out big to get the tint redone on the replacement glass. Jet black also does car glass replacements, but I didn't use them By the way, pay the extra few bucks for the ceramic tint. The basic stuff isn't going to block UV rays and will heat up your car as if nothing was even there. So do it right with ceramic and be comfortable. read more

Jet Black Tint - 25% ceramic tint, all windows. Good results - Car Window Tinting Near Me - Walnut Creek, California

I've had them do several of my vehicles over the years and this time was just as good! Ahmed took care of my new vehicle and the tinting looks great! Excellent pricing and very quick. read more

Terrible customer service. Our appointment was for 8am, the tech lazily showed up at 9am, this was the first wasted hour of my time. At approximately 9:30, the tech tinted a couple of windows, the just disappeared for an hour and a half, the person in the office had no idea where he went or where he will return. Here we were stuck waiting this guy, needed to get to an appointment, needless to say we missed our appointment because of the technicians disappearing act.... Called the 800 number to voice my disappointment and dissatisfaction with my experience, no response from them, no apology from Walnut Creek, nothing, nada, zip! Will never do business here again! read more

Horrible service. I came here to get a Tint exemption. I paid $249 dollars for a five year exempt. This was Aug 11, 2025. It is currently Oct 12, 2025. I had a consultation with a doctor who stated that I would have the exemption at the very latest 3 weeks. I've contacted this locations more than 6 times in this matter including going in person. No employee has helped me. I had a person tell me each time that I would be contacted by a manager the same day or next day. I never get a call. They keep asking me to send a picture of my license via text all times I've reached out and will not tell me why? When purchasing they took a photo while in person. It is very strange and frankly suspicious . Employees are rude when I refuse on the phone. I have proof of original receipt and it seems to do nothing. This company does not value their customers. I informed them on multiple occasions that I already received a ticket and need to prove my exemption. Still, nobody responds. This is outrageous. I come to this location to do all my cars as well as my whole family. I have never been treated this way in all the years. I do not recommend this company. read more

I do not recommend this place. Extremely used car sales vibes. First, they take everyone into a room and close the door, assuming that the others waiting can't hear their pitch. When I brought up having a Groupon, he lied and said they did not accept it there. When I questioned it further, he said he could accept the Groupon but would need to charge the difference... which didn't make sense at all. His demeanor completely changed when I was still deciding on the deal that Groupon was offering versus his upsell options. However, the joke was on me, because at the very end.. he said that I could pick up the car the next day... and that there was no way my car would be ready for same day pick up. This location makes the Jet Black name lose its credibility. On top of that, to deny accepting the Groupon is a complaint that I'll be making to Groupon directly. Do not come here unless you want to get treated poorly depending on how much money you're willing to spend with them. read more

The brother at this place, I believe his name is spelt Naur took care of my tint service today and overall did a great job on my tints and was very easy to talk to. Would recommend if you want a good tint job done read more

Message about a 99 dollar special they were running came in and he walked me through the different tint options got it done in about 2 hours very good read more

Great service and he took his time to explain the different tint colors. He did a sample on a window to see if i liked it. Very happy wth the tint on my windows. read more

UPDATE: They offered me a refund in exchange for removing my original review. They insisted that I take down my review first "in good faith" before they could process the refund. It's been a few days since I took down my review based on "good faith", no refund, no calls. They claimed to have called me, but I didn't see any missed calls from them on my call log. Very dishonest business, which only reinforced my original review ORIGINAL REVIEW: I don't recommend this place. I had to return twice because they did a poor job, with bubbles forming after a couple of weeks. The staff said it was "normal" and offered to fix them if I didn't like it, which is absurd. They didn't cut the film evenly either. Also, they don't honor appointment times, explaining that the appointment is just for drop-off, which is ludicrous. Finally, NEVER trust the price quotes on their website or over the phone. They lure you in with low prices and then charge much more. They are pretty infamous for the bait tactics. My girlfriend ended up paying three times the quoted price, and I wish I had been there with her. Overall, it was a poor experience, poor workmanship, and just a waste of my time. Do yourself a favor and go somewhere else. read more

About a month ago, on a day of triple digit temperatures, I did a walk-in looking for the $99 special tint job for my 10-year old sedan. While it was up on the website still, the offer had expired so I went ahead with an install. The local team was efficient and did a great job. I am very pleased and am bringing in my wife's much newer sedan this month for the premium film this month. read more

Just got my Cybertruck tinted at Jet Black today. This is the 3rd vehicle I got done there. Each time Ahmad was the one that helped me select the proper tint and coloring. I have done 15% in the front and 35% in the back on my Cybertruck and Audi. It's the best combination with the Solar Garden Ceramic tint. My cars look awesome. Ahmad is the man. Go see him! Highly recommend this place. read more

Speaking specifically on the WALNUT CREEK LOCATION. I called and received a quote, made an appointment and then after confirming that they accept the Groupon I made the purchase. 10 minutes before my appointment I get a call saying they made a mistake and the quote will now be $250 instead of $85. These guys are pirates, bait and switch, there's better places to get your tint done. I'll tell everyone how poor my experience was with these jet-black clowns. Waste of.my time.. read more

Where can I start... I came in for my 18 Kia optima and Moses was very helpful, welcoming and just was great with his communication. Recently I collected a new car and didn't want to go no where else because I fell in love with my car once these tints year Avis were added so I wanted my 23 Hyundai sonata to be great as well so here I am. Once again Moses was able to communicate the best package, answer any question, educate me on my new car, and surprise me with my amazing car thanks jet black for the add on. Highly recommend for many reasons, give them a try I believe you will always come back! read more

Jet Black Tint - The outcome - Car Window Tinting Near Me - Walnut Creek, California

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Absolutely amazing job my car looks so good. Tony was so nice friendly and professional. Showed me all my options and and answered my questions. Him and his partner are fucking great definitely 10/10 would recommend !!! read more

Jet Black Tint - Car Window Tinting Near Me - Walnut Creek, California

We've tinted two cars at this location a couple of years ago and had great customer service experience and the workmanship. So it was an easy decision to bring our 3rd car in for tinting. Nor was the rep who helped decide on what materials to use and explained pros and cons of each product. He was patient and thoroughly answered all my and my wife's questions. For the price we paid, I highly recommend this place for tinting. Nor is awesome and I'm sure he can help others like he did for us. Thank you, Nor. read more

t was my very first time at jet black Walnut Creek and they did an amazing job with my brand new car off the lot from Honda. They have the best explanation for the tint to use and their customer service is top notch. Highly recommend. They stayed and worked after hours to complete my car. read more

Rude... I would give this place a 0... Was told different things by employees vs the owner. Booked online only to be met with someone asking me to pay more for the small windows. And when it comes to their warranty, they push back on things that should be covered The owner is good, but one of their employees needs to think about how he talked to customers I will not be coming back. I would pay more for with their competitors for decent customer service or at the least a bit of respect as... read more

Big thumbs up to this company, gave me a quote over the phone, went in and they honored it. Standard tint $80, with tax $90 out the door. Dropped the car off same day and had it done within 2 hours. Honest and upfront, will recommend. read more

Jet Black Tint - Car Window Tinting Near Me - Walnut Creek, California