Legit worst car wash I've been like damn y'all go up on taps prices for just a basic car wash is 10 dollars and once your done with the 90% of the vacuums don't work most of them are broke y'all wanna over charge for trash come the fuck on read more

Zips Carwash If I could give -10 Stars I would. Super frustrating Broke my power mirror in early April. Still waiting for Zips to respond. Had to wash car 2x. 1st time passenger side still dry. 2nd time broke drivers power factory mirror. Obviously, wash is NOT centered to wash car fully. I just want my mirror replaced. Not very good service for a new business in town. Corporate last contact 4.23.18. Cody - Manager @ Burleson Provides NO info John - Asst Manager knows ZIP read more

Prices went up and the equipment and facility has gone down. I just left when I saw that over half of the vacuums are falling apart and do not work. GO SOMEWHERE ELSE!! Not worth it. read more

Jett Express is one of my favorite places to go. Their washes range from the basic at $3.00 up to the top o' the line at $10. On Sunday afternoons it seems ot get a little crowded, but at 3 mins a wash, they can funnel people through pretty fast. I think the longest I've ever waited might have been 10 mins on a crazy busy day. Free vacuums when you're done! I can't go to a do-it-yourself wash with a pocket full of quarters and do it cheaper than this! read more

Paid extra to get the bug goo off. The attendant didn't even look to see and sent my filthy bug-covered car through. Won't be back. This is a rip off. read more

This place drives me nuts. This morning i pulled in at 7:55am. Since both their sign & website say they open at 7, i was hoping to beat the crowd that they have during the week. I rounded the corner to see lines. 3 cars deep. They were not open. This is not the 1st time i have encountered this issue with this location. I waited & a guy came out & got the cones at 8. 7am means 7am. Not 8am. This location seldom has all their vacuums hooked up. Forcing cars to line up & wait or not vacuum at all. The other jet express washes are so much better. read more

Jett Express Carwash - Car Wash Near Me - Burleson, Texas

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This happened on a Friday, in September. I got the car washed, as usual, at 4 pm. There was no line in the stalls to pay, as someone said. I drove up, paid with my credit card, and went on through the car wash. The machine finished. I drove into the vacuuming stalls, and gave my towels something to dry. Then, I got out the free vacuums. I give it 5 stars out of 5! read more

Horrible customer service. I pulled into the parking lot a 7:58PM. The kid in lane one puts the cone down as he sees me coming. He then quickly runs to the other two lanes and puts the cone down as Im less than 10 yards away. I call the phone number listed. The Manager answers the phone and tells me that his clock read 8PM and that the kid was doing as instructed. Unfortunately when I asked the Manager what his clock said at the time I called him, it was 2 minutes faster than my cell phone and 2 minutes faster than his led sign out front. Mr. Hagee I believe is his name. He doesn't want our business Burleson. Let's take our business elsewhere. read more

Of course, I want to wash my SUV and vacuum it for free! The boys love to use the vacuum!! NOT!!!!

Paid for the maximum car wash, waited for a reciept, machine was out of paper. Probably my first sign. Went thru car wash, got to my house 2 minutes away and there is dirt and dust still all over my car. Not cool. How can you say that it's the "best" level of car wash and it can't even simply get dirt off of my car? read more

Our quarter panel was in perfect condition and bolts in place prior to wash. Take responsibility for your business

Omg. I've had a hell of a day. I went to pay for my car wash, then all of a sudden my car broke down!!! Wtf! But thanks to the kind workers, I received a refund plus a free wash my next visit AND they tried their very best to help me with my car. I soon had to get a mechanic out there, but the fact that they took time out of their day to help was everything to me. So, for that, you get 5+++++ stars :) thanks again!!! read more

Eh its Ok, I took my filthy truck there and and paid a little extra for the wheel cleaning still had to get the rest by hand. Also got on the tracks and saw the not responsible for your antenna sign. Most of these places pull it off and hand it too you. Luckily it didn't break it. Anyway will stick with the basic just to clean it off. read more

You need to go early in the day as after a couple hundred cars the recycled water starts to really smell bad. The vacumes are not all hooked up and do not work that well. Better Wash at Burleson Express Car Wash on John Jones past Alsbury. read more

Crap car wash. Even if it might be convenient to wash your car at any one of their locations, it would be worth your time to drive on to a different wash. read more

Broke my driver wiper blade and put an oily substance he said was hydraulic fluid all over my truck. Said there not responsible for wipers. It's factory equipment your wash just broke. Then as for the oily stuff I had to wait an hour or so for them to fix it and try to get the stuff off my truck. Won't be using this place again. read more

Place keeps going down hill. today is the 3rd time I have gone here and there vacuums were not working. Staff is rude! Trash all over the ground and the place smells. it's sad to see. Well guess it's on down the road to the new place next next to Johnson county Kawasaki . read more

When this was Jett I really liked it. Now that it is Zips, it sucks! I liked that they have monthly memberships but it's not worth it. It leaves soap on my car and doesn't dry it at all. I have talked to them personally and left a message and of course no one responded. And their prices went up substantially. I recommend finding another place. read more

Not impressed water smelled awful while driving through. Went to vacuum but Had to move because one vacuum didn't work well at all. I thought this place was just redone with in the past 6 months. Expected more. Will try again next week just like the easy concept but we will see read more

Car was Scratched on 10/27/2016, the partners took responsibility asked for a estimate from Whites. The cost to repair my car is $1500 since the scratch runs the entire length of the car. Brought the estimate to them on Nov 29th, its now January 26th and they still have not paid to repair the work. They act as if they are waiting for some miracle to happen that the scratch will disappear by itself. The staff at the location thinks its funny they can avoid and asked me to sue the company so this could be resolved. Not a good business, they are not friendly, have bad business practices, and their equipment is old and needs to be repaired. If your looking to get a good wash with large scratches on your car this is the place to go! The owner name is John F U. but refuses to answer calls. read more

You are charging almost twice as much for the car wash and yet the vacuums hardly work... I was going to get a membership, but I canceled because they don't even know if they're going to fix the vacuums... not the way to do business...especially when there is so much competition. Probably won't go back. read more

I used the car wash during the time of day when the sun was washing out the touch screens. I could barely read the display. I chose what I thought was a $7 wash and ended up being charged $13. NO RECEIPT. When I asked the attendant to print a receipt for me she told me, "no, next time push the right button on the display." and sent me on through the wash. I will not be going back. read more

Jett Express Car wash in burleson. Paid for the ultimate car wash on a Friday night just before they closed. Saturday in daylight I notice terrible brush marks on the entire back of the car. I return Sunday and an employee looks and acknowledges the crappy job. Says to pull in for a free rewash. I'm lined up about to pull in and manager John Auto tells his employee to not wash it since it wasn't the same day as the wash. They have to back up 7 cars behind me. I have 4 new vehicles and used to visit this wash weekly in each vehicle at least once. Never again. John Auto lost $220+ monthly or $2,600 yearly from me. What an great decision he made. No wonder every internet review is terrible. read more

I use to use this car wash on a regular basis. In till. The washes started scratching my cars and trucks. I recently used it on my new car. And the wash broke my mirror off my car, then tell me that its not the washes fault. I am now going to take legal action since there corporation seems to think that a mirror being broke off in there wash is now there fault. read more

If you don't have to deal with the Management here, you'll be better off. No way the gentleman tonight should ever hold that title. I witnessed a customer ask him about the vacuums, Manager said, we only guarantee your car will get washed, if the vacuums aren't working you can come back another day. The customer said excuse me...Manager stepped forward in an aggressive manner in his face and said, your car got washed, come back another day for the vacuums if you're not happy. If I owned this company I would've fired that guy on the spot! Go somewhere else, you get what you pay for!!!! read more

Don't waste your money at this car wash! Rudest staff and management I have ever dealt with! I bought the premium wash. It advertises at the front that with this wash they spray a special bug cleaner on your car and manually scrub it before you go into the wash. I pull up and the guy stands there with the wand and pretends like he is spraying but nothing comes out. (Plus he didn't scrub the front of the car either). I go through the wash and then pull up to the vacuum and ask them why they didn't spray the bug cleaner on. He says he did and was so rude to me. Spoke to manager and after arguing with him for a minute or too I finally got the truth. It turns out that a hose is broken on the machine that shoots the bug spray and that they are still charging everyone for it anyway and then just pretending to spray it on and hoping people don't notice. So unethical and both guys I dealt with were JERKS! Never did get an apology. read more

this car wash scratched my 2013 maxima up. bad! there is over $2000 damage and they are refusing to pay for it! there camera show my car going in and coming out and how i was treated when i reported it to the supervisor on duty (a very young girl with an attitude from hell). i was informed that this was private property and she does not have to give me a incident report to file. i had to call the police and they asked for us to exchange insurance information where she refused without expanation of why. she refused to give me a copy of the report the police made her give me to fill out. this was the worst experience i have ever had with customer service and negligence. i bought this car only 3 months ago and now i have scratches all on my windshield, back glass and some on my paint. it was not there going in and was there coming out and they say it is not there responsibility?? even the police said they would never bring there car to that car wash, i never will again! read more