This may be the worst pharmacy that I have ever gone to.. Every person that I have ever spoken to…read moreor interacted with is rude and not helpful. They do not fill prescriptions when they are indicated, and then they will fill prescriptions when they are the wrong prescription even after five phone calls. They will do everything that they can to push extra work on the patient and will not do things like submit things to the insurance company, instead they will just not fill a prescription or make the patient contact the insurance company to leave a message for the pharmacists.

Not through with the milk pranks at the office yet. I've never seen Reese's milk and I guarantee no…read moreone in the office has seen this either. Thanks!

I recently had my COVID shot here, which was so smooth and professionally done. I think the person…read morewho vaccinated me was Ms. Guadalupe Rojas. She not only knew how to give a shot but also neatly recorded my dose on my vaccine card. Thank you! Their waiting area is limited and could be something that they can improve, but I am not sure what they can do with the limited space. I am glad that this CVS Pharmacy has amazing professionals who treat customers so well. I highly recommend this pharmacy for your COVID vaccines. In the future, I will come here for my other pharmacy needs.

I get to use my employee discount. Different assortment of items that come in handy. Cashier had…read moretwo guys and they were very humorous.

Very nice and helpful staff, especially for special compounded formulations of medicines, including…read morefor pets. Free local delivery, or one can pick up at their store across the street from the CTA-Pace-Metra bus & train stations. However, I recommend dealing with them only by telephone and voicemail (despite what their website says). Email often gets lost, so I nearly got stuck on a refill, almost running out of my cat's vital medicine. And, staff do not know how to set up the phone/internet refill app for the customer, so I would avoid that too. (To the owner: I highly recommend that you remove the email and app mentions from your website, until you improve your IT systems to always work promptly and effectively with your staff and customers.)

Best customer service I've ever seen in a retail pharmacy. I used to goto Walgreens for my…read moreprescription needs but couldn't stand the long waits and poor service.

This is for retail only. My experience with the pharmacy has always been great. I bought a package…read moreof six hearing aid batteries for $15.99. Checking Amazon price when I got home, I found I could get 24 for $15.98! When I returned to the store to return the overpriced item, they insisted I needed identification. So I had to walk home & return to WG before they would process the return. If you don't ask for ID before you take my credit card, why is this necessary? Poor policy!

I don't know why everyone is complaining about the staff. They are all…read morevery friendly and nice. Especially the Pharmacy staff. Jacklyn was especially helpful.

I've always liked shopping here -- very good grocery selection for a Walgreens, and a wider array…read moreof quality products across the board. Very good pharmacy and for the most part a friendly staff. But I came to appreciate it even more after a distressing experience at another Walgreens's store, in North Evanston on Green Bay Road. Already a below average Walgreens when it comes to selection and cleanliness, this location also features less than friendly or responsible management. The store posts a sign telling patrons that they must wear masks to enter the store. But when I was standing in the checkout line, the young man behind me refused to wear a mask while talking forcefully on the phone (spraying droplets in the process. I asked to see management so I could find out why the store would allow this. The manager on duty was rude and almost belligerent. "We're not the police!" he said. "There's nothing we can do about it." I asked him directly: "This is a private businesses and you have standards and policies. Can you please enforce them for everyone's safety?" He then raised his voice and repeated, "We're not the police." I responded that people often come to a Walgreens for health reasons, meaning that their health may already be compromised, putting them at additional risk. He just said "We're not the police." I told him he'd lost my business and that I was planning to post a yelp review, and he shrugged his shoulders and turned away. Congrats this to the excellent and responsive service one can expect at the Walgreens at 635 Chicago Ave. in Evanston, where I found myself 30 minutes later to complete the shopping I abandoned at the north Evanston location. I asked someone at the checkout counter, what was this store's policy about that? The young woman there thoughtfully and warmly explained that yes, this was store policy, but it was a very challenging one to enforce and that she and other people who worked there had received a lot of verbal abuse and threats for attempting to enforce it. She said they also offer unmasked customers a mask and do their best to keep people healthy. And she apologized for the conduct of the management of the other store and assured me that this was not how Walgreens employees should act and that she hoped I could feel safe and comfortable in this location. Class act all around. I can appreciate the stress that the north Evanston manager might feel, but there's no excuse for being rude and dismissive, especially during a health crisis in a store geared largely towards people's health. The woman working checkout at the south Evanston store offered a clinic on smart, responsive and productive management skills -- the man working in North Evanston could learn a few things from her, and she deserves the leadership position and accompanying paycheck that he clearly does not.

THIS PHARMACY NEEDS TO BE SHUT DOWN!!! These workers that claim to know medicine and work customer…read moreservice for sick people they really suck at it. All of them at this pharmacy, making meds and the pharmacists SUCK. Trash store and embarrassing for a city and wealthy as nice as Evanston. Someone retrain the pharmacy techs on **customer service** they only have one person at the counter at a time?!?!? With a line going down the isles.

The restrooms at this facility are not open to customers. Terrible policy for anyone. I needed to…read moreuse the toilet and was told "it's out of order". Months later, was told the same thing. I'm a senior citizen, if a pharmacy declines my request, what am I to do? Bad, bad policy!! Btw, where do employees go?

This CVS has a nice size parking lot and the folks are always so friendly as you walk in. The store…read moreis clean and neat and things are organized very well. They always have an awesome sale on chocolates from the holidays. The shampoo and conditioner are always well stocked. It's always been a pleasure shopping here, on the way into the city. CVS is really the premiere pharmacy focused company. I can see why they gained so much of the market, while their competitors close their stores.

I believe the young person working in the pharmacy should be wearing their mask correctly. Wearing…read moreit under the nose is essentially ineffective. Given their role in a pharmacy, I would expect them to have some understanding of medicine and science. It also sends a concerning message to customers about safety and health practices. I would expect the pharmacist could tell them this also.

idk, there's nothing wrong with this walgreens to me. the workers are pretty cool and helpful. the…read moreonly problem i really have is that dove body wash is like over $11 and that products for yeast infections are almost $40 i think but other than that i can't really complain abt this walgreens.

Hello to Manager Vega and the Walgreens Team,…read more On behalf of our Alternatives Youth Prevention Program, I would like to sincerely thank you for allowing us to host our Drug Take Back tabling event at your store. Your support helped us provide a safe and convenient way for community members to properly dispose of unused or expired medications. We truly appreciate your partnership and your commitment to promoting community health and safety. We look forward to working together again in the future. Thank you again for your generosity and support. Warm regards, Rajana Huddleston Alternatives Youth Prevention Specialist

great customer service today picking up my prescription & thank you for the dog treats you gave us…read moreat the pharmacy drive thru!!

Very friendly and helpful staff. Great parking too! It's my…read morefavorite CVS in the area

Absolutely awful. The worst pharmacy I've ever been in my life…read more All pharmacists are absolutely nasty with horrible attitudes. You are just pretty much paying to deal with horrid attitude. Who hired them? How do you find a person in a medical field to be so nasty. Beyond anything!