Had some pre 65 silver coins to sell. Fair price, courteous service. Very knowledgeable gentlemen…read more No hesitation referring this coin store.

I went in a couple months ago and the gentleman was very polite and I walked away with some cashread more

There's been a shift in ownership over the past few years, and while the previous crew had their…read morequirks (one gent was acerbic, but could take a snapback like a champ), the newer team? Whole different vibe. In the best way. Now it's run by a pair of brothers, their family, a standout gal, and yes, the shop dog deserves their own five stars. The whole place feels like home with sparkle. They don't just fix jewelry, they reimagine it. I've seen them take tired pieces and turn them into something better than the original. Their custom work is next level, and they somehow always match your vision, even when you're not sure what that is. Do you like estate jewelry, modern, classic, curse words? They'll get you sorted. Bring your gold, your diamonds, your heirloom chaos. They'll breathe new life into it. I brought my girlfriend here and they were so kind (as always) that she was genuinely blown away. This is who they are. Kind, skilled, and quietly brilliant.

Old time service and fair prices…read more I was looking to buy a 14k chain. surely not their biggest purchase of the day but I was made to feel like a long valued customer. Been a while since I have done a jewelry purchase. Now I have found this place, I'll be saving to get one of the pieces I saw today!

I walked in there with a diamond tennis bracelet to be repaired. I was not acknowledged. I stood…read morethere 5 minutes. There was someone behind the counter discussing PT with a man that was a customer. All it would have took was for her to say someone will be with you shortly. Instead I stood there 5 minutes until I decided to walk out.

I had the pleasure of having Everett look over several rings. Everett's standard of customer…read moreservice is the standard all companies should expect of their employees and reward their employees for. Everett's knowledge and love of his job was evident. Schwarzschild you have gem.

Love my grillz. Didn't take long to make them...got them in a little over a week. Very pleased…read more They listened to what I said I wanted and designed something better!

If you go here, weigh your jewelry! I brought my chain in for repair & when I got it back, it was…read moredrastically underweight. Make sure they're actually repairing YOUR chain & not swapping it out with smaller mm or size. Weigh your jewelry before you drop it off & bring a scale to weigh it in store when you pick it up! Words of advice from my jeweler!

Wonderful service. I had a piece of jewelry that needed some work and they did a great job…read more Friendly! Would definitely use again.

Easy to work with and did a great job on altering my necklace. Friendly staff. Thank you!read more

I needed to get my engagement ring appraised for insurance reasons and was told by where we got my…read morering (Emily Warden) to come to Richmond Jewelers. I brought it in and they told me it would take about a week and they were done appraising it in about a day. I think it helped that I had all the paperwork that mentioned what kind of stones and metals were used in my ring. When I brought the ring in, I was helped immediately and given a yellow piece of paper to bring in when I returned. They asked for my full legal name and address. They gave me a call when they were done. When I returned, I showed the slip, got my ring back, and an appraisal sheet. They had me review the sheet to make sure everything was written correctly before getting the Appraiser's signature. This cost me $90, which after some research seemed to be the cheapest and most affordable cost for an engagement ring appraisal. It's a tiny shop with Carytown style parallel parking out front. The only downside about this shop is that it smells like cigarettes, but I was in and out of there so quickly this didn't affect my experience. Plus I got great service! I highly recommend visiting.

Needed batteries in my watches replaced and this is the closest place to me. It's one of those…read morethings - not many people need this service anymore but what a crime if they all go away.. They have a good selection of jewelry on display. But since I was on a mission I didn't pay too much attention. They service is friendly and they replaced the two batteries in 10 min time while I waited. I think the price is fair and they worked very fast. Definitely recommended!

We wanted a personal gift for our daughter's sweet 16. We selected gold initial ring and it…read moreturned out lovely.

Been doing business with Mr Thu for many years...He is a very honest and generous man... I have…read morerecommended many friends to his Colonial Heights store...Its my go to for any jewelry work/sales...

Good place to sell or pawn tools & outdoor equipment. I would definitely recommend them, great…read morepayout!

Staff, especially the owner, is very courteous and always willing to work with you. Never had a…read morebad experience when I go in to pawn something.

I have had severla great experiences at the store. I visited initially to see about selling and…read morebuying some pieces. Donna was very friendly, informative and spent time explaining the process to me,and allowed me to observe as she tested the items for metal content. She is very knowledgable with jewelry and graciously cleaned my items for no cost after we took care of my inqiries. I highly recommend this well run shop for repair and assessment of all your jewelry. Once you go, you will want to come back.

I have never reviewed anything on Yelp but I am starting with Midlothian Jewelry Exchange! My visit…read morethere last week was so amazing, I wanted to let everyone know. I visited the store with my son to see if I could sell a ring and a gold necklace. The gentleman, (who seemed like the owner), was so knowledgeable and courteous. He talked with my son and I like we had known him for years. He explained the reasoning behind the offer he gave me, specifically why gold prices have increased and the ins and outs on resale value for gemstones and other items. Lastly, he gave us, what I thought, was an exceptional value for my jewelry and so fast! I will definitely be a returning customer and, hopefully, next time to buy, as he had a wonderful selection of rings, watches, and even beautiful antique clocks. A++ and 5 stars!!!

Superior service and great prices at this boutique-style jeweler. Wonderful attention to detail…read more Mark completed my repairs to my total satisfaction. His appraisals were extremely helpful. I enthusiastically recommend Mark and Petersburg Jeweler.

Supporting a local small business did not go well for me. I dealt with multiple problems, but 2…read moremajor things arose. My items were not completed when promised. But worse than that, a ring that needed a small opal replaced was sized down 1 whole size (which wasn't requested.) Because gold was removed from the band, when Mark returned it to the correct size, the band is very thin. So disappointing.