Love my grillz. Didn't take long to make them...got them in a little over a week. Very pleased…read more They listened to what I said I wanted and designed something better!

If you go here, weigh your jewelry! I brought my chain in for repair & when I got it back, it was…read moredrastically underweight. Make sure they're actually repairing YOUR chain & not swapping it out with smaller mm or size. Weigh your jewelry before you drop it off & bring a scale to weigh it in store when you pick it up! Words of advice from my jeweler!

I needed to get my engagement ring appraised for insurance reasons and was told by where we got my…read morering (Emily Warden) to come to Richmond Jewelers. I brought it in and they told me it would take about a week and they were done appraising it in about a day. I think it helped that I had all the paperwork that mentioned what kind of stones and metals were used in my ring. When I brought the ring in, I was helped immediately and given a yellow piece of paper to bring in when I returned. They asked for my full legal name and address. They gave me a call when they were done. When I returned, I showed the slip, got my ring back, and an appraisal sheet. They had me review the sheet to make sure everything was written correctly before getting the Appraiser's signature. This cost me $90, which after some research seemed to be the cheapest and most affordable cost for an engagement ring appraisal. It's a tiny shop with Carytown style parallel parking out front. The only downside about this shop is that it smells like cigarettes, but I was in and out of there so quickly this didn't affect my experience. Plus I got great service! I highly recommend visiting.

Needed batteries in my watches replaced and this is the closest place to me. It's one of those…read morethings - not many people need this service anymore but what a crime if they all go away.. They have a good selection of jewelry on display. But since I was on a mission I didn't pay too much attention. They service is friendly and they replaced the two batteries in 10 min time while I waited. I think the price is fair and they worked very fast. Definitely recommended!

Darryl is very fair and looks over your jewelry and gives you a fair price for re sell. Nice…read moredejection of jewelry to buy,

Owner was very easy to work with. I had him resize 3 rings for me and they came out perfect! And he…read morecleaned them as well. Super nice guy and very knowledgeable and professional. I will be going back to see him next week with a couple of broken bracelets I need repaired.

Wonderful service. I had a piece of jewelry that needed some work and they did a great job…read more Friendly! Would definitely use again.

Easy to work with and did a great job on altering my necklace. Friendly staff. Thank you!read more

Superior service and great prices at this boutique-style jeweler. Wonderful attention to detail…read more Mark completed my repairs to my total satisfaction. His appraisals were extremely helpful. I enthusiastically recommend Mark and Petersburg Jeweler.

Supporting a local small business did not go well for me. I dealt with multiple problems, but 2…read moremajor things arose. My items were not completed when promised. But worse than that, a ring that needed a small opal replaced was sized down 1 whole size (which wasn't requested.) Because gold was removed from the band, when Mark returned it to the correct size, the band is very thin. So disappointing.

I walked in there with a diamond tennis bracelet to be repaired. I was not acknowledged. I stood…read morethere 5 minutes. There was someone behind the counter discussing PT with a man that was a customer. All it would have took was for her to say someone will be with you shortly. Instead I stood there 5 minutes until I decided to walk out.

I had the pleasure of having Everett look over several rings. Everett's standard of customer…read moreservice is the standard all companies should expect of their employees and reward their employees for. Everett's knowledge and love of his job was evident. Schwarzschild you have gem.

We wanted a personal gift for our daughter's sweet 16. We selected gold initial ring and it…read moreturned out lovely.

Been doing business with Mr Thu for many years...He is a very honest and generous man... I have…read morerecommended many friends to his Colonial Heights store...Its my go to for any jewelry work/sales...

I had my watch battery replaced and band adjusted and attached. The shop looks great, and the…read morecustom jewelry on display is very cool.

This place is wonderful. I had an antique gold ring from my mother, that needed to be repaired, so…read morethat I could pass it down to my daughter on her special occasion. They did a fantastic job!! Their workmanship on this piece was amazing. I am so pleased. The price was very reasonable too. They also have a wonderful selection of one-of-a-kind jewelry items, designed and created in-house. Wonderful place. You can definitely trust this jeweler with your prized jewelry pieces.

Vera's did an amazing job repairing my engagement ring. 0ver 20 years old and it looks brand new!read more

Service is A1. Knowledge mixed with personality. Simply the…read morebest. Welcoming atmosphere and free Valentine's Day gift wrapping made it super special.

Had some pre 65 silver coins to sell. Fair price, courteous service. Very knowledgeable gentlemen…read more No hesitation referring this coin store.

I went in a couple months ago and the gentleman was very polite and I walked away with some cashread more