We spent a few days here & found ALL THE STAFF very friendly & helpful. Although the building is…read moreolder it was very clean & amenities were kept up. We stayed with our 2 dogs & although there were other dogs near us there was never a problem. I would recommend this establishment.

Was turned away incredibly rudely after having issue with credit card, would not accept cash or…read moredebit although we offered that solution. The huge and intimidating man at the desk told us to "enjoy sleeping in our car" and clearly delighted in our predicament. He even swore at us saying Get your ass out" although I was so civil the entire time. I told him I would leave this negative review and he was physically threatening and said "how dare you!" The good news is Motel 6 down the street took cash and were very helpful with assisting us. Go there instead.

The Manager here is absolutely awful. She has no respect for the hairdressers or customers. I hate…read moregoing into places and hearing staff get cussed out by the manager for such simple things, that could've easily been discussed in private. I have never seen such an unprofessional manager, until I went in for a clip. I'm sure I'm not alone when I say that it's not comforting to hear to hear "F*ck" after every other word. Wouldn't recommend. Definitely not going there again.

We used to use Chatters for our entire family. My daughter would make appts in advance only to…read morefind out a day before that her stylist would not be available and that someone else could do her hair. My daughter would then reluctantly rebook with her stylist expecting to get the haircut she is used to. But guess what, same thing again. This time they did not phone to let her know. Truly frustrating. After this happened to me...we were done with Chatters forever.

If you are in Cranbrook you have to check this shop out. Awesome clothing, including Kootenay Life…read moreProduct.

From the owner: The Choice has been Cranbrook's only skateboard/snowboard shop since 1996. Along with that, we…read morespecialize in apparel, footwear, and accessories for women, men, and children.

Dear Jeff Hills, Tom, Toby and Joe,…read more Thank you for your fantastic service at The GearHub on Mother's Day, 2021. Replacing my Tecnica boots on the warranty was a very helpful thing that you did, Jeff Hills. It made my year. :) I run a herd of invasive plant eating goats and I walk A LOT in the East Kootenay's. And having a great fitting pair of boots is a nicety! Mom and Dad were so impressed by the warranty of the Tecnica boots and your gracious service that they wanted a pair for themselves! They felt very taken care of by Tom and Toby when they were being fitted, and so thank you again. I LOVE LOCAL! Cailey Chase Kimberley, BC www.vahana.ca

I have been using Gear Hub for 11 years. They never fail to delight me with their knowledge and…read moredetermination to get everything just right. I cannot recommend them highly enough.