I fell down stairs and fractured my back. The ambulance company said we have to take you to JFK…read moresince it is the closest hospital. I said NO that place is a dump, I want to go to Eisenhower. The paramedic said JFK has an outstanding ER, better than the other hospital and it is a Level 1 Trauma hospital. JFK is run down, the entrance to the ER looks like it's located in a 3rd world country, terrible. The ER waiting room is even worse, tiny, old chairs and honestly looks like a set in a NYC movie, crummy. The care I received was FANTASTIC! The ER is really small, 10 beds, is screaming for a remodel and more space, the staff is packed in there. The nurses, the orderly that took me for the Cat Scan, the female doctor, they were all wonderful. I was lucky to be placed in a storage room where it was quiet and not the main ER space. I had a good experience, but it's difficult to recommend a hospital that is so shabby and run down. I hope the building is remodeled and updated because the ER staff is top notch.

I sat in the emergency room for four hours in a black wooden chair with my empty IV fluid sack…read moreslung over my chair. While I waited I conveniently received " an estimate " of $300.00 which I paid on the spot. I was left in this wooden chair the entire time and no one came to check on me. The nurse offered the man next to be a warm blanket ; he declined but I asked to have his. None was offered to me and none was brought. I had to walk to the rest room dragging my empty iv bag behind me wrapped around my arm. The doctor was helpful and got me a diagnosis and started my road to feeling better. I was very sick and in some pain. The billing department was the highlight of my poor experience. They were never helpful and ignored my questions. Never ever going here again. Being busy does not give you permission to treat your patients without courtesy and respect. Zero stars. My account balance is zero but I had to make so many unnecessary calls just to make them do their jobs.

This place is incredible! Very good care, great rooms with microwave, refrigerator, surround sound…read moretv, large room.Seems more like a hotel room. The food is great. wonderful staff.

I am reviewing the Renker Wellness Center employee (for Eisenhower medical Center Employees) gym…read moreportion. The gym is quite modern with many weight machines that can track your progress using an app. I had heard about it, but not used it until now. This is a great hardly used gem of a gym. It seems more like a resort gym than a gym for employees to use.

Okay... just as I thought I was establishing a primary care physican, Dr. Jeremiah Dreisbach, I…read morefind out he is leaving... I believe moving to Texas (which I don't blame him). So.... that now makes me have to scramble to get medical records and move everything I'm needing to another doctor's office. Thanks Dr. Dreisbach for being an awesome doctor and I don't blame you for leaving the state of California and everything that is going on!

Dr. Fink is my GP and she is a literal life saver. Despite being booked solid, she got me in for…read morewhat I thought was a stomach issue and she ordered an ultrasound just to see what was going on. That ultrasound revealed a mass on my kidney which was determined to be cancerous. I had the kidney removed before the cancer could spread, and I don't have to have any chemo or radiation treatments. Dr Fink was beyond compassionate during this very terrifying time, and I credit her with saving my life. I've been seeing her for almost 3 years and she is terrific every time.

"I had an incredible experience at the hospital! The doctors and nurses were extremely…read morecompassionate and attentive, making a stressful experience much more bearable. My room was clean and comfortable, and the night nurse was amazing. The food was, well, hospital food - not exactly 5-star cuisine, but that's not what it's about. Channel, my nurse, and Maribel, my CNA, were fantastic - so caring and helpful. I'm grateful for the entire team, from the medical staff to the housekeeping and food services. They truly save lives, and I feel thankful to have been in their care. Highly recommend!"

I Did not like JFK don't have your babies there they put a alarm on my Grandbby leg we could not…read moreleave the hospital with him like if we were gonna kidnap him, Next they came out to the car to make sure i was strapping him then asking for my address how far was i going i felt like saying none of your business U know not everyone on drugs and should be treated this way. Idk wat happened there but not everyone on drugs. Poor service I don't recommend this hospital at all.

It is much needed NEW Emergency Room, Mgmt. and Operational procedures to best serve the Community…read more The facility was very small, over crowded and chaotic. The worse part is taking a patient from an ambulance and placing him in the emergency waiting room--having him waiting for hours for help. His vertebrate could have been broken or many other issues abrupt do to this very poor judgement (had no medical precaution to immediately place him inside the emergency room). So many persons reacted immediately when I mention JFK Emergency Room. Im from out of town and wasn't quickly aware of the list of Yelps! My hope was that it would not be the case of another negative experience. I sincerely hope Mgmt. truly listens to the list of Yelps. I welcome a call from JFK as my intention is to be more formal on feedback and sincerely assist JFK to move towards making this facility a top class medical unit. A much needed resource for this community.

Where do I begin. Initially I read the reviews and was unsure of how my loved one was going to be…read moretreated. I can tell you that speaking with staff, including supervisors, admissions, nurses, director, nurse practitioners, social worker, and patient advocate my loved one was treated with the utmost respect and care. I specifically spoke with Desiree house supervisor, who was more than willing to put my apprehension at ease, and the staff all superceded our expectations as a family. Thank you all for taking care of my loved one.

My son is currently in this facility. There is absolutely no therapy, no groups no help! My son is…read morethere suffering in silence. He also has a severe gluten-free allergy and it's basically being ignored so he's unable to eat the meals there, other than occasionally sliced chicken. He checked himself in because he was a danger to society and his home, we were hoping he would learn coping skills, but that doesn't seem to be happening, so he'll be leaving there with no knowledge on how to help himself. I am now wondering who will be held accountable when he's released if something goes wrong because my son is not well, which is why he checked in. Office experience was very poor care quality very poor They offered no groups, no therapy and no tools to help yourself out in the real world