Arrived at 7pm with severe vomiting and diarrhea. Busy…read moreplace! They sat me facing the waiting room from 8pm to 11:45pm vomiting and shaking. Sorry so many people had to endure watching/hearing me. Finally in a ER room, was cold, asked for a blanket, male nurse came back 15 mins later, oh, forgot. The insurance man went and got me a pillow. Later I asked for a gown and socks as I was still cold. Are all rooms devoid of basic supplies? After IV and meds my body was calming down but i was very concerned about being dehydrated!! My record showed I was alone and 74 yrs . At 2am the nurse told me I was being discharged! Really, I was still sick and alone. She asked if I could call Uber. "OH, it is dangerous " she said. She came in a few more times and at 6am asked me to call a friend to come and get me. Feeling pressured, I woke up a friend in Redlands, of course she didn't. At 7am the Dr came to the door to hug the nurse good by. A new nurse an Dr came in and Dr. Said "I'm not sending you home. We will give you more fluids. Totally different experience for me. Was dismissed at 9am when the concierge called a taxi for me.

This experience has been extremely disappointing and frustrating. My mother was visibly in pain,…read moreyet several nurses appeared more focused on eating snacks and socializing than attending to patients. We were left sitting in a hallway without a room and had to repeatedly ask for a bed. Once a nurse finally began placing my mother's IV, the process took an excessive amount of time because she was stopping to joke and converse with coworkers while my mother was clearly suffering. The lack of urgency and compassion was very concerning. I also attempted to ask whether my mother could receive pain medication, but I was dismissed before I could even finish my sentence. The nursing staff came across as rude, inattentive, and lacking empathy. We have been here since 2:00 a.m it is now 8:00am and she still has not been assigned a bed, despite what appeared to be multiple empty bed spaces available. Communication has been poor, and the overall level of care has not met even basic expectations. She's in the hallway not being able to rest because there is a construction worker, constant moving due to patients coming in, loud announcements and much more. Watching a loved one suffer while feeling ignored by the staff is incredibly upsetting. Based on this experience, I would not recommend this facility and hope management takes these concerns seriously to improve patient care and responsiveness.Do not come here this place is a joke to add, they couldn't even get my mom ice chips.... the bare minimum this place sucks and so does the staff. No bedside manner at all!! DO NOT COME HERE only if it's the very last resort. Looking over all of the reviews and seeing the replies from the powers that be stating that "there will be changes" is a lie! again this is an ABSOLUTE JOKE. this doesn't even deserve one star

From the doctors to all the nurses. Everyone was so professional and attentive ...very happy with…read moreall the services

I live in Palm Springs so I wanted to have my surgery as close to where I live as possible and…read moreDesert Regional did not disappoint. I had hernia surgery yesterday. I was amazed how kind, thoughtful, respectful and professional all of the staff and visiting staff were. My care was 100% perfect, I could not have asked for a better experience for my first surgery. Everything that they were going to perform on me was clearly explained and in no way rushed. I had the same experience for my pre-surgery tests and phone call. Everyone went out of their way to extend every courtesy to me. I thank all of the kind nurses and staff and the anesthesiologist who made my experience and recovery so much easier than I had ever anticipated.

I fell down stairs and fractured my back. The ambulance company said we have to take you to JFK…read moresince it is the closest hospital. I said NO that place is a dump, I want to go to Eisenhower. The paramedic said JFK has an outstanding ER, better than the other hospital and it is a Level 1 Trauma hospital. JFK is run down, the entrance to the ER looks like it's located in a 3rd world country, terrible. The ER waiting room is even worse, tiny, old chairs and honestly looks like a set in a NYC movie, crummy. The care I received was FANTASTIC! The ER is really small, 10 beds, is screaming for a remodel and more space, the staff is packed in there. The nurses, the orderly that took me for the Cat Scan, the female doctor, they were all wonderful. I was lucky to be placed in a storage room where it was quiet and not the main ER space. I had a good experience, but it's difficult to recommend a hospital that is so shabby and run down. I hope the building is remodeled and updated because the ER staff is top notch.

I sat in the emergency room for four hours in a black wooden chair with my empty IV fluid sack…read moreslung over my chair. While I waited I conveniently received " an estimate " of $300.00 which I paid on the spot. I was left in this wooden chair the entire time and no one came to check on me. The nurse offered the man next to be a warm blanket ; he declined but I asked to have his. None was offered to me and none was brought. I had to walk to the rest room dragging my empty iv bag behind me wrapped around my arm. The doctor was helpful and got me a diagnosis and started my road to feeling better. I was very sick and in some pain. The billing department was the highlight of my poor experience. They were never helpful and ignored my questions. Never ever going here again. Being busy does not give you permission to treat your patients without courtesy and respect. Zero stars. My account balance is zero but I had to make so many unnecessary calls just to make them do their jobs.

Only place we could find that was open and I'm so glad they were. The doctor I saw was great. He…read morewas friendly and informative. I had a horrible cough and he got me in and out with great care. Would recommend them for sure.

Everything went well from the moment i arrived, to seeing Dr. Frank Schuler who had the best…read morebedside manner I've ever experienced from a doctor! I felt he listened and heard what i said, he asked pertinent questions and by the next day, i was so much better! I have a tendency of breaking out with excruciating eczema and because I've experienced years of these breakouts i was freaking out. He prescribed a shot, which Rusty (nurse) gave me and also was attentive and gentle. I picked up my prescriptions and have been taking them as prescribed. It's amazing how being seen by a good doctor makes all the difference in the world! The office staff was also very efficient and professional! From my experience, i highly recommend Desert Regional Immediate Care and especially Dr. Frank Schuler!

Peggy, it's an amazing injector never tries to oversell but answers all questions and takes her…read moretime with you.

Dr. Sofonio is the best surgeon in the whole wide world. He has repaired two botched surgeries on…read moremy face not to mention he has fixed scars on my children. He is very competent and detail oriented. He is the only plastic surgeon I would let work on me. I wish I could give 10 stars instead of 5.

My doctor, Shafar George is a great, caring doctor. She is very efficient with my health care…read more She always asks me questions and makes notes on my chart. She keeps up to date on my care She is one of the best doctors I've seen at Kaiser.

Such a horrible expierence with Dr. Sheefaa Shahaat geroge. She was insistenently rude and…read morequestioned every decison I made as an individual. if I could give this personal Dr a 0 I would

Dr Patel wrote incorrect prescription for infection. No discharge instructions. Could not get the…read moremedicine filled. Would not answer the pharmacy call at 2 minutes before closing. They would not answer the door when we went back at 4:05, clearly they were inside as the "we're open" signs and chairs still outside. Had to go to ER to repeat process all over again. This is unacceptable and essentially malpractice. AVOID. AVOID. AVOID, it could cost you more than you think.

So here is the scam for anyone researching where to go for urgent care ... this facility shows up…read moreas IN NETWORK but the "specialist" they assigned to come see me for 2 minutes from Los Angeles is OUT OF NETWORK. I didnt ask for a specialist and there was nothing special about his care. DINO MELLONE walked in, took a seat, did NOT examine my wound, told me to buy some Aquaphor and walked out the room. Eisenhower sent the bill for almost $600 to collections.

My husband has total hip surgery on Monday. From the minute we walked in to the second we walked…read moreout was exceptional care.

I recently had a hip replacement. In recovery I had a hard time. Pain was really bad. Now they want…read moreyou to go home same day. It was difficult because I was in such pain. They didn't seem to want to give me an anything else. They said go home and take your prescribed medication. They dressed me and were wheeling me out to the car. My boyfriend could see I was not doing well. I was crying from the pain. The nurse Kendell who was taking me to car saw that and said no. We cannot let you go home like this. She wheeled me back and ran another IV of different medication. We waited 30 min and I was calmer and I could manage the pain. Btw, I am 66 years old in good health and don't take any medication on a regular basis. I honestly feel that Nurse Kendall was the only person on the floor that cared and was listening. Thank you again Kendell. You are a true angel.