I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

My SUV barely rolled in and died due to a transmission failure in front of their shop. I took a…read morechance on replacing the part and doing service with them and have nothing but praises to say. Owner, Patrick, as well as rest of staff communicated very well throughout the process- in fact better than salvage company and even found a better deal on the part. The process took longer than expected solely due to salvage company delays. Service Street was on their game every time I called for updates and helped expedite the process faster than other locations might have. I will be back as I appreciated the staffs ability to communicate service without hesitation or attempt to upsell or find additional problems.

Slicks is great, I have used them for years now with no issues. I see the are adding on, I hope…read morethat doesn't make service worse.

These guys don't mess around! There were 2 cars in front of me when I pulled up, but I was still…read moreout of there within about 30 minutes! There was no pressure to buy anything extra, but they did check on my turn signal and fixed the prongs on it, so that it wouldn't blink too fast (I had already replaced the bulb, so there was no additional cost for the extra work). I'll be back!

They forgot to torque the oil drain plug back in place after an oil change. I found quite a bit of…read moreoil all over my floor the next morning. I drove back the next day and they did address the issue and admitted fault. $99 oil and filter for a 5 liter V-8.

Cody did an amazing job when I got my oil changed. He was friendly, attentive, and got the job doneread more

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

The guys working here are so rude. I simply asked a question and instead of just saying he didn't…read moreknow. The guys we talked to was named Ryan. This is the last time I go to this location. Charles and William were the only ones super helpful.

From the owner: Take 5 is your go-to for fast and simple oil changes in Knoxville - we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

More expensive than normal, but the service is top-notch. If you just need an oil change and your…read morecar is perfectly fine, go somewhere else. If you suspect you might have issues or the car is finicky, go here.

Awesome friendly and fast service. With a comfortably clean shop and a view of the lake while I…read morewaited, I feel like it was too good to be true! Very pleased and I will be back!

Tina gave excellent customer service. Helped me with everything I needed! Was quick and efficient…read morewith everything

As a single woman, finding a car repair shop I can trust has always been a challenge -- until now…read more From the moment I walked in Dan made me feel respected, heard, and never once talked down to. The staff took the time to explain everything clearly, didn't pressure me into unnecessary repairs, and even showed me the worn parts before replacing them. What stood out most was how transparent and professional everyone was. No upselling. No surprises. Just quality work, fair prices, and kind people who genuinely care. Ladies -- if you're looking for a place where you'll be treated with honesty and respect, this is it. I feel 100% comfortable coming here alone, and that peace of mind is priceless. Highly recommend!