Stopped in for a basic oil change and fuel filter change on an HD diesel. I supplied all oil and filters. I travel frequently and the highest I have ever paid for this service anywhere is $65. They quoted $332 and said it was due to labor. This job takes roughly 7 to 10 minutes. They wanted $68 for the oil change alone, again with me supplying everything. On top of everything else, they're messy and leave oil all over the underside of your vehicle. Another express lube shop previously performed the same service for $59 just three months ago. Absolutely absurd. Just say you don't want to do it. Anyone who pays that price should rethink their decision. Extremely overpriced! This is exactly why I avoid places like this. Take your business elsewhere. read more

Jiffy Lube - Oil spillage under the hood. - Oil Change Stations Near Me - Saraland, Alabama

walmart might be cheaper for an oil change, but with how respect the employees are + fast service this location provides, I most likely won't ever use Walmart again. I rather pay more for a better pleasing service, especially as a female. I stopped by here during my one hour lunch, I was out in approximately 20mins! read more

Lies, stealing, not replacing parts. Would never recommend this place to anyone. Did not replace my stone guard and told me it was never there but I have a witness it was. I filed a police report but nothing came of it. read more

Something has changed for the better at this location. I visited for an oil change and tire rotation. I was in and out in no time and the associates were great. If this is the level of service this store is providing, I will certainly be visiting again. read more

Jiffy Lube performed an oil change on my vehicle, and I was able to watch through the huge glass window in their waiting room. The facility is brand new, so it's still clean as a whistle. They have plenty of seating, restroom access (although there was no toilet paper in there) along with a Keurig (but no coffee pods) and a mini fridge with water bottles with a sign to help yourself. The staff was friendly and they even vacuumed my front floorboards while the oil was being changed. That was a nice, unexpected touch and I appreciated the gesture. Prices were reasonable and I wasn't pressured into anything extra. They did put the wrong sticker on my windshield. It says I should return at 64787 miles for my next service - my vehicle currently has 201K miles, so... I guess they mixed them up with the other customer in there at the time. read more

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Me and my wife got our oil changed here a few days apart. Her Honda accord and my GMC Sierra both of which had K&N air filters (life time filter) with the stickers on the breather were replaced with regular filters. At no time was either of us were asked to if we wanted them replaced. Unfortunately it was months before I realized what had happened. read more

I am a 19 year old female college student away from home, and this Jiffy Lube is the only car place I have gone to that hasnt made me feel stupid or lesser than for not knowing much about my car. The guy with the gauges/white earrings seemed to be the one in charge, and he treated me with respect and did not laugh at me when I said I didn't know much about my car, but that my grandpa sent me to get an oil change done. This experience made my day and it is good to know there are still people out there that have a level of respect in their jobs. read more

So,... if you want a lube job... shouldn't you be able to go to JiffyLUBE? Asked the guy if I could get oil and lube and was told yes so I pulled in... ... but when the bill was presented (most expensive I"ve ever paid for oil change) there was no lube job on it. So I asked if they'd done it and I was told their machine is broken.... WT??? Why not tell me that BEFORE I let you touch my truck? AND.. I saw a guy doing it trip with the oil in his hands and spilled it over radiator support, condenser, firewall etc. . Won't be back. Warning! Go at your own risk! read more

I'd give no stars if possible. "Fastest in town".... At scarfing down the five guys next door, maybe.

Very respectful, helpful and knowledgeable team. I very seldom let others work on my vehicles, if I am unable to get to a maintenance or service, I would bring my vehicles here everytime. read more

I didn't stay long. I normally get conventional oil in my vehicle. I was told that I needed synthetic and that it would be $90. when I told the lady I never get synthetic and I would be going somewhere else. I wasn't rude but I can't say the same for the lady. She was rude to me after I decided to not get the oil change. She also spoke to the workers who were already working on my car rudely too, all because I decided to not get my oil change done by them. I guess it didn't seem like I would realize they were overpricing me. read more

Long wait times and very overpriced. Waited one hour with one car in front of us for an oil change. Went to another location. I paid $40 less and was in and out within 10-15 minutes. I do not recommend going here. read more

So not exactly sure where to start but firstly I will never be back here again I've used this location several times and never had the experience I had this time I waited outside for about 5 minutes before I was greeted and the whole time a heavier set guy in jiffy lube uniform stood at end of shop and proceeded to act like he didn't see me while he was on his phone but finally another guy named Josh finally greeted me and got me in for my oil change after several minutes I was asked to come outside to look at something on my vehicle the same man who stood at end of building(Pat)was waiting for me and proceeded to inform me I need a valve cover and gasket replaced and that he recommended I get it done as soon as possible because it would damage my vehicle and I asked if that could be put on something so I could tell my husband and he said it would be he also said he could get me a estimate to fix it and did it was around 1200$ he said that was the valve cover,gasket, and labor so I told him it would have to wait he said ok well couple minutes later they have pulled my car out and I pay when I asked for a copy of my receipt I was informed they don't give copies but how was I supposed to know what all I paid for... so after I step out the same guy(Pat) who told me I needed the work done said if it was to much that he could do it for less but it wouldn't be through the jiffy lube and it would be on a day he was off or weekend I asked him why it couldn't be cheaper here and he stated because his manager only cares about the profit the store makes and how good it makes him that he understands how expensive it is and that's why he's offering to do it on the side so why if it can be done cheaper couldn't jiffy lube not just do it cheaper and what else could I have had being done cheaper this whole experience has changed my outlook on this location only select ones actually done anything and everything seemed over priced also to note none of my tires were checked and whatever they used to wipe my windshield with left it very streaky and my wiper fluid was empty I hate to complain and leave such a long review but it needs to be said I would have spoken with the manager befor I left but as I was told he was gone and the assistant manager was to on lunch I even tried calling back when i was told they would be back as was told they was still gone and told they weren't sure exactly when they would be back read more