have used Cliff's for years .very competent with fair charges and they honor their warranted work.read more

I have always received great service from Cliff's. I have never had to bring my car back, for the…read moresame problem. They have always fixed it right the first time!

I live in Washington State and was midway through an 8000-mile road trip around the country in my…read moreMercedes. While driving from Huntsville, Alabama to Oxford, Mississippi, my dash suddenly signaled that all of the car's sensors were not operating. I pulled into Tupelo, Mississippi hoping to find a Mercedes dealer only to find out that the nearest one was in Memphis, 116 miles away. I found Auto Medic online and saw that they specialized in Mercedes and other high end vehicles. The shop was hidden from the street behind another building. I began to have doubts until I noticed all of the high end cars parked in their lot. I arrived at 4 pm on a Wednesday. From that point, they made every effort to get me back on the road safely. The problem was determined to be a 4' x 6' piece of plastic wrapping material that had somehow wrapped around the left front drive axle so tightly that the sensor wires had snapped and the inner seal had been crushed. The damage required the half-axle to be replaced. Auto Medic's owner, Bobby, drove us to a car rental agency to get a car while his team started to search for a new half-axle. This was during the second year of Covid, and foreign car parts were very difficult to find. A new half-axle was found in Florida, and they had it shipped to another distribution center in Mississippi. Rather than wait for the part to be re-shipped, they drove 120 miles round trip to pick up the part when it arrived at the distribution center. They had us on our way Friday morning, with the damaged parts in tow in case there was some difficulty with our insurance claim. (There was none.) During the entire time I was at Auto Medic, they made sure I had everything I needed. I was invited to watch them work on the car, and they took photos to show the claim adjuster (who was in Connecticut! ) what the situation was. I was most impressed to see the lead mechanic using the opportunity to explain the working of the 4-matic (AWD) system to other mechanics as it is rarely seen in cars sold in the South. Although they went through a lot of extra effort, they stayed with their original estimate. When I returned home, the car was due for its B maintenance check and was found to be in perfect condition.

Bobby is great. Always so attentive and knowledgeable and gets me in and out quick. The folks at…read moreAuto Medic want to make the process as quick and seem less as possible while saving you money. Would recommend auto medic for car servicing, tire changes, repairs, and oil changes.

Having previously had two (2) outstanding experiences at this location, I thought I'd use them for…read morenew tires. I used my Firestone account with my saved vehicle, to select tires and received a full "out-the-door" quote, including installation, taxes, and ALL fees, installed at my local shop. I reserved the tires, price and appointment, as directly offered. After booking, the store called and advised the price would be approximately $200 higher (roughly 20%) than the quoted out-the-door total; otherwise I would receive no warranty, etc.; despite the tires advertised with a 70K manufacturer limited warranty, and a 90-day limited satisfaction guarantee. I mentioned that I had reserved the tires at the locked price online, and was told that the prices online did not reflect the actual price at the location. I canceled the appointment, and the order. I contacted customer service, first via the online chat, which they push you to, to clarify if I had perhaps missed something; but the chat was not helpful, or intuitive. I then called the corporate 1-800 number to ask about the quoted out-the-door pricing online, versus a location not honoring the price. Long story short, while they were very polite (at every step) I was informed that I could not count on any location to honor the advertised Firestone pricing, and I'd be advised to contact local stores only from this point forward. It would be easy to try and point the finger at a single party, but I don't think that's fair. I think this demonstrated a serious systemic problem from the local level all the way to the corporate office(s).

I hit a curb in my Volkswagen ID4, cutting the sidewalk on one of my tires. Fortunately, I was in…read morefront of the Firestone Tire Center off North Gloster in Tupelo, MS. As it was Sunday, they were closed. I filled out my appointment request online & dropped my key fob in their drop box. At precisely 7 am, Andrew phoned me to let me know that they had my car in the shop & they would replace the tire today! Andrew was very polite & professional. I will forever use Firestone N. Gloster for all of my tire needs! A big thank you to Andrew & the crew at Firestone!

It's no longer locally owned ! Go to East Main Tire. Locally…read morefamily owned. Friendly staff who is interested in your satisfaction

I'll probably still get my brakes done, here, but I did not have a good experience this morning…read more first, i was told I needed front and rear brakes done ( which I knew was not true because they did all 4 just a few years back. I kept my paperwork). secondly, I was charged $100 more than I should've been because I knew they covered the pads and calipers for life. when I told the woman at the register, she called the technician and he apologized and took off the $100 from my bill. my point is this: the tech shouldve known about my previous brake jobs and my loyalty to Mac's. but most importantl, if I had not spoken up, Mac's would've ripped me off for $100 and if I had done all 4 sets of brakes it would've been closer to $250!! and I know this, because the woman at the counter was about to ring up my bill and didn't check my past brake jobs, either... I'm not too happy with Mac's. they are usually quite reliable...

Best experience I've ever had with repairing my car. I couldn't drive it so they came to me and…read morespent several hours helping to fix it. They were amazing! Troy and Perry were so patient and kind and got everything fixed perfectly! I'm really grateful and highly recommended them!

i drive all the way from alabama to have him service all my cars thanks you so much for everything…read moreyou do

Highly recommend, good people who are honest and their work is very affordable. Great work. I will…read morebe a customer that comes again.

Had a blow out on side wall. They had a tire that most don't keep in stock at a good price. I drop…read moretire waited 15 minutes tops back out door with new tire. Awesome to do business with!!

Always good service whether it's new tires or getting an oil change…read more Clean waiting area and friendly staff.

Went in for oil change and the technicians said I had 2 minor leaks under my car. I didn't want to…read moreshrug off what they said but if I needed the repair I wanted the check it out with mechanic. They put it up on rack and said one was null and void and the other just tighten the screws and recheck in month. Paid $45 to get it checked out. With the prices going up all over the place I think it's not right to try to make money by saying things needed repair when they don't. Some other place told my friend he needed 4 new tires and wiper blades which had already been replaced and same garage told him that he still had more miles on the tires which they could have sold him a set of tires. Doing the right thing by your customers pays off in the long run.

I brought my car in for an oil change and they saw my two turn signals in the front were out. I was…read moreprepared to pay to replace the bulbs but the technician tightened both bulbs and they came back on. I appreciate their honesty in this small matter they could have charged me for two new bulbs. Thanks