My tire pressure light came on as I made it to Tupelo, MS so I stopped by to see what was wrong…read more As soon as I drove up I was greeted and he was on the job in no time. I was surprised he was able to help me so quickly because they were quite busy. He got me fixed up and on my way! I would definitely recommend the place based on the customer service alone because I didn't have to have service work done only tire pressure checked and he added air to my tires.

I have came to this location many times and never had any problems to get oil changes quickly and…read moreeffectively. This time, I brought my husband's Jeep in to get oil change, tires rotated, and an alignment. The alignment was added on last minute. I guess whoever was working on it decided to just skip the alignment thinking it "didn't need it," and still charge a woman, who didn't know any better, for it anyway. $250 later, I got it home and husband drove it and said sure enough it was driving exactly the same as before. I should've known when the guy wouldn't look me in the eyes and talked about how he himself didn't think it really needed it. Ladies, I wouldn't go here for anything more than an oil change without a man present, sadly, unless you know your crap when it comes to vehicles.

Super fast but professional. Told me about the coupon and saved $26. In and out with perfect…read moretransaction.

Went in for oil change and the technicians said I had 2 minor leaks under my car. I didn't want to…read moreshrug off what they said but if I needed the repair I wanted the check it out with mechanic. They put it up on rack and said one was null and void and the other just tighten the screws and recheck in month. Paid $45 to get it checked out. With the prices going up all over the place I think it's not right to try to make money by saying things needed repair when they don't. Some other place told my friend he needed 4 new tires and wiper blades which had already been replaced and same garage told him that he still had more miles on the tires which they could have sold him a set of tires. Doing the right thing by your customers pays off in the long run.

Their prices are way too high. The customer service is terrible. I think the prices are different…read moredepending on who you are. I'll never go back.

I really like going to D & S service center. Their prices are reasonable and they have great…read morecustomer service.

My car was full of pet hair on the inside and dead bugs on the outside from a series of road trips…read more From the time I called to inquire to the time I left, they were friendly, professional, and accommodating. I highly recommend their services, and I'll definitely return when I come back to Tupelo!

From the owner: Hands On Car Wash & Detail is a professional car detailing company. If you need our help or…read moreassistance, call us now. We serve in Tupelo, MS, Plantersville MS; Verona MS; Endville MS; Brewer MS; Saltillo MS and the surrounding areas. Car Detailing Service, Auto Detailing, Interior Car Detailing, Car Exterior Detailing, Mobile Car Wash Mobile Detailing, Auto Detailing, Car Detailing, Car Wash, Car Wash Service

i drive all the way from alabama to have him service all my cars thanks you so much for everything…read moreyou do

Highly recommend, good people who are honest and their work is very affordable. Great work. I will…read morebe a customer that comes again.

I needed to get an oil change and they didn't have a line of folks, so I stopped by. I don't…read moreremember ever going to a Jiffy Lube so I was hoping that it would be a good experience. The team members were all very nice and explained some of the other services that they had available. I thought the price was fair and the service fast with a smile. I would recommend this location based on my visit and would happily return.

I told them to not take out my filters they did anyways just to show me they were new …read more Then proceeded to tell me I needed new wipers. Which I told them they were just put on as well old ones were in the seat . Said oil change was 79.99 Sign in the lobby states that. Said they applied a coupon and it was still 93 dollars . I told him that was false advertising. He said he understood just doing what owner tells them I told him what was same oil change before only 79.99 plus tax he said it was the same. No it wasn't I told him they need to quit scamming people as false advertising and quit charging extra hidden fees . I will not be back They also told me last time I needed new brakes as they were low. I had them checked else where they were not even 1/2 worn yet . I will not be back even if it was free and I hope others find somewhere else as it's reduclous how the owner is programming the staff to get every dollar they can.

Best spot in town for an oil change. They're quick but thorough and always so nice! The coupons…read moredon't hurt either lol

I've used the Gloster Street location three (3) or four (4) times in the past year, for two (2)…read morevehicles. Each time has been a prompt and overall pleasant experience. At this point, that's what I'm really paying for; the convenience of staying in my vehicle, and being in/out in under 1/2 hour. And, doing so at a business that you can trust, actually performed the maintenance you paid for. That said, it's certainly not inexpensive, comparatively. In my experience it's cheaper, even at the dealership. However, that comes with appointment(s), sitting in the lobby, and dealing with pushy service advisors, who make the bulk of their paycheck, off of upselling the client(s) for services they often don't want or need. In my most recent experience, the tech assisting me at Express, did seem to be a bit confused, that when he asked me to crank my car, and the engine didn't come on (it's a hybrid) ... whereas the previous tech knew he had to have me throttle the engine to override the battery, and make it crank for verification purposes. To be fair, that's not a huge deal, as for all I know, the tech could have been new. The billing has also been slightly inconsistent with military or return customer discounting one (1) time, but not another; although I appreciate the itemized printout, including part numbers for things like the oil filter. All that said, I must again lean on the convenience, location, and general pleasantness of the employees. And, I've never once had a tech try and sell me something I didn't need. As it stands, I'll be a return customer.

I was greeted with the offer of cold water, that was nice. They worked as a team. They were…read morerespectful, efficient & communicated clearly. I will definitely return & continue to recommend to family & friends.

trash !!!! they complelty ruined my slip plate !!! don't not properly put on not once but twice !!!…read moretook almost two months to repair !!!

I have used Tom's Automotive for my car needs for years. I have many friends who have used Tom's…read moreAutomotive for decades. I noticed a few low scores in ratings. Following my reading of these reviews, I detected a similar observation. Tom's was NOT in the wrong. Frequently, when people have repair needs requiring repair experts attention, the infrequent customer might have no idea of how a repair shop functions. Yes, prices today are high for everything. I have found that Tom's service is impeccable. They have always informed me prior to repair, regarding work needed. My service requests have all been fulfilled to my complete knowledge & satisfaction. Tom's Automotive is my 1st choice in any repair needs!

Waited for a tow truck from 2:30p- 8:30 pm. Estimate was max 2 hours. Couldn't get anyone on the…read morephone. Trackers said someone was coming. Waited patiently. I don't know what was worse, needing a tow or dealing with Tom's. To make matter worse when I finally got someone on the line after 30 minutes @ 6:54pm on 4/21/26 and got an update, it was to the minute the same update I had been given 96 mins ago, 47 mins. I told her I thought something was wrong and maybe I could get a new driver. She said something out of line to me, then hung up. I wasn't rude to her even after waiting 6 hours, why was she so rude to me? If calls are recorded, I hope you look into it.