Having previously had two (2) outstanding experiences at this location, I thought I'd use them for…read morenew tires. I used my Firestone account with my saved vehicle, to select tires and received a full "out-the-door" quote, including installation, taxes, and ALL fees, installed at my local shop. I reserved the tires, price and appointment, as directly offered. After booking, the store called and advised the price would be approximately $200 higher (roughly 20%) than the quoted out-the-door total; otherwise I would receive no warranty, etc.; despite the tires advertised with a 70K manufacturer limited warranty, and a 90-day limited satisfaction guarantee. I mentioned that I had reserved the tires at the locked price online, and was told that the prices online did not reflect the actual price at the location. I canceled the appointment, and the order. I contacted customer service, first via the online chat, which they push you to, to clarify if I had perhaps missed something; but the chat was not helpful, or intuitive. I then called the corporate 1-800 number to ask about the quoted out-the-door pricing online, versus a location not honoring the price. Long story short, while they were very polite (at every step) I was informed that I could not count on any location to honor the advertised Firestone pricing, and I'd be advised to contact local stores only from this point forward. It would be easy to try and point the finger at a single party, but I don't think that's fair. I think this demonstrated a serious systemic problem from the local level all the way to the corporate office(s).

I hit a curb in my Volkswagen ID4, cutting the sidewalk on one of my tires. Fortunately, I was in…read morefront of the Firestone Tire Center off North Gloster in Tupelo, MS. As it was Sunday, they were closed. I filled out my appointment request online & dropped my key fob in their drop box. At precisely 7 am, Andrew phoned me to let me know that they had my car in the shop & they would replace the tire today! Andrew was very polite & professional. I will forever use Firestone N. Gloster for all of my tire needs! A big thank you to Andrew & the crew at Firestone!

One of my favorite shops to take my semi truck to. The guys always do an excellent job. Don't try…read moreto sell you on a lot of stuff that doesn't need to be fixed. And the price is always fair. Was able to drop my truck off and have tires put on and three axle alignment and didn't have to wait all day.

From the owner: Southern Tire Mart is your source for America's favorite quality brands. At locations throughout…read morethe southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!

Quick and courteous service. Facility is clean and well organized. I have purchased 2 sets of tires…read morethere and will probably be back when another set is needed.

Great place, I get all my tires there. Walter ( the owner) is a great guy and easy to deal with. I…read morehighly recommend Tupelo Tire and Wheel.

Max at Firestone Complete Autocare is WONDERFUL!! I had my mom at a doctor's office and my elderly…read moredad out in the SUV when I let my car battery go dead listening to the radio. I called and within 5 minutes he showed up and jumped off my SUV He did not even want to charge me even though I did give him some money. It is hard to find really helpful people, but they are out there and he is one of them!! He is a former firefighter so helping others is just in his nature. If you ever need anything in the Tupelo area, I cannot recommend him enough!! Thank you again, Max. I sure do appreciate your kindness and help!!!

Took car earlier in the year to get an alignment said it was all green, went back and told me it…read morecouldn't align all the way, got out on me a alignment DO NOT GO HERE

Always good service whether it's new tires or getting an oil change…read more Clean waiting area and friendly staff.

I needed some tire work done and stopped by East Main Tire in East Tupelo and Timmy asked me what I…read moreneeded. I told him that my tire had been leaking for months and and he said we will fix you up!! I went into the office and in no time they had my tire fixed and I was gone! Everyone was so kind and helpful!! I appreciate that so much as I go to alot of businesses by myself without my husband:

If i can give this place i would. Greg and boys in the back fixed my tires and was able to go…read morehome. It was so cold and right after the ice storm him Oxford, and i was going to be stranded 5 hr away from home. Give them business they will treat your right.

I would NOT use this location. Had a full service there, charged me $140 dollars. They did not…read moretighten the lug nuts back on one of my tires. After I left and had made another stop we were leaving and my tire came off damaging my wheel, they had checked off on filters that should have been changed but were not. They had to keep my vehicle for two days fixing the damage that was done, but will not credit back the $140 for the terrible service (which the manager Seth had assured me would be taken care of). I would not recommend this location and will not be back.

They were awesome! Super efficient and great prices. Will definitely be back. Waiting room was…read morecomfortable. Very easy going atmosphere. They didn't try to sell me anything extra which is rare.

I had a great experience here! They changed the spark plugs in my BMW and did it quick! They also…read morehave coupons on their website that I used which was a big plus! Receptionist was very friendly and knowledgeable about my vehicle. I will return next time I need something done.

My tire pressure light came on as I made it to Tupelo, MS so I stopped by to see what was wrong…read more As soon as I drove up I was greeted and he was on the job in no time. I was surprised he was able to help me so quickly because they were quite busy. He got me fixed up and on my way! I would definitely recommend the place based on the customer service alone because I didn't have to have service work done only tire pressure checked and he added air to my tires.

I have came to this location many times and never had any problems to get oil changes quickly and…read moreeffectively. This time, I brought my husband's Jeep in to get oil change, tires rotated, and an alignment. The alignment was added on last minute. I guess whoever was working on it decided to just skip the alignment thinking it "didn't need it," and still charge a woman, who didn't know any better, for it anyway. $250 later, I got it home and husband drove it and said sure enough it was driving exactly the same as before. I should've known when the guy wouldn't look me in the eyes and talked about how he himself didn't think it really needed it. Ladies, I wouldn't go here for anything more than an oil change without a man present, sadly, unless you know your crap when it comes to vehicles.

While in town I need to pick up a few things so I stopped in and it wasn't too busy…read more I was greeted and helped in the bakery area as I searched for a sourdough that they have but they were sold out. I ended up with another one, fingers crossed that it's good. I've always had a good shopping experience here and I would recommend it.

While visiting with my nephew in Senatobia, MS. We did a trip to Sam's Club. It was something to…read moresee They gave everything you need and the layout of the place made it easy to shop.