Having previously had two (2) outstanding experiences at this location, I thought I'd use them for…read morenew tires. I used my Firestone account with my saved vehicle, to select tires and received a full "out-the-door" quote, including installation, taxes, and ALL fees, installed at my local shop. I reserved the tires, price and appointment, as directly offered. After booking, the store called and advised the price would be approximately $200 higher (roughly 20%) than the quoted out-the-door total; otherwise I would receive no warranty, etc.; despite the tires advertised with a 70K manufacturer limited warranty, and a 90-day limited satisfaction guarantee. I mentioned that I had reserved the tires at the locked price online, and was told that the prices online did not reflect the actual price at the location. I canceled the appointment, and the order. I contacted customer service, first via the online chat, which they push you to, to clarify if I had perhaps missed something; but the chat was not helpful, or intuitive. I then called the corporate 1-800 number to ask about the quoted out-the-door pricing online, versus a location not honoring the price. Long story short, while they were very polite (at every step) I was informed that I could not count on any location to honor the advertised Firestone pricing, and I'd be advised to contact local stores only from this point forward. It would be easy to try and point the finger at a single party, but I don't think that's fair. I think this demonstrated a serious systemic problem from the local level all the way to the corporate office(s).

I hit a curb in my Volkswagen ID4, cutting the sidewalk on one of my tires. Fortunately, I was in…read morefront of the Firestone Tire Center off North Gloster in Tupelo, MS. As it was Sunday, they were closed. I filled out my appointment request online & dropped my key fob in their drop box. At precisely 7 am, Andrew phoned me to let me know that they had my car in the shop & they would replace the tire today! Andrew was very polite & professional. I will forever use Firestone N. Gloster for all of my tire needs! A big thank you to Andrew & the crew at Firestone!

It's no longer locally owned ! Go to East Main Tire. Locally…read morefamily owned. Friendly staff who is interested in your satisfaction

I'll probably still get my brakes done, here, but I did not have a good experience this morning…read more first, i was told I needed front and rear brakes done ( which I knew was not true because they did all 4 just a few years back. I kept my paperwork). secondly, I was charged $100 more than I should've been because I knew they covered the pads and calipers for life. when I told the woman at the register, she called the technician and he apologized and took off the $100 from my bill. my point is this: the tech shouldve known about my previous brake jobs and my loyalty to Mac's. but most importantl, if I had not spoken up, Mac's would've ripped me off for $100 and if I had done all 4 sets of brakes it would've been closer to $250!! and I know this, because the woman at the counter was about to ring up my bill and didn't check my past brake jobs, either... I'm not too happy with Mac's. they are usually quite reliable...

Always good service whether it's new tires or getting an oil change…read more Clean waiting area and friendly staff.

I needed some tire work done and stopped by East Main Tire in East Tupelo and Timmy asked me what I…read moreneeded. I told him that my tire had been leaking for months and and he said we will fix you up!! I went into the office and in no time they had my tire fixed and I was gone! Everyone was so kind and helpful!! I appreciate that so much as I go to alot of businesses by myself without my husband:

If i can give this place i would. Greg and boys in the back fixed my tires and was able to go…read morehome. It was so cold and right after the ice storm him Oxford, and i was going to be stranded 5 hr away from home. Give them business they will treat your right.

I would NOT use this location. Had a full service there, charged me $140 dollars. They did not…read moretighten the lug nuts back on one of my tires. After I left and had made another stop we were leaving and my tire came off damaging my wheel, they had checked off on filters that should have been changed but were not. They had to keep my vehicle for two days fixing the damage that was done, but will not credit back the $140 for the terrible service (which the manager Seth had assured me would be taken care of). I would not recommend this location and will not be back.

They were awesome! Super efficient and great prices. Will definitely be back. Waiting room was…read morecomfortable. Very easy going atmosphere. They didn't try to sell me anything extra which is rare.

I had a great experience here! They changed the spark plugs in my BMW and did it quick! They also…read morehave coupons on their website that I used which was a big plus! Receptionist was very friendly and knowledgeable about my vehicle. I will return next time I need something done.

This was my first time coming to the shop. It was recommended to me by a friend of mine. Based on…read morethe customer service, quality of service, and military discount I will definitely be coming back! I appreciate the quick service, professionalism, and caring work. I had to come and get work on my tire, I had a slow leak. I recommend checking them out! Thanks for your service.

Best spot in town for an oil change. They're quick but thorough and always so nice! The coupons…read moredon't hurt either lol

Jake and Hayden turned a bad experience into one of the best experiences ever. I had really…read moreterrible service the last time I visited Jiffy Lube just not thinking the technicians actually did an actual oil change due to the fact I've had to put at least 5 quarts of oil in my vehicle between oil changes.. I came in today for an oil change, and these guys made everything right. They treated me with the utmost respect and made sure my issues were resolved. The whole crew was exceptionally professional. You can't beat service like this. I'll be back again and again. Keep this crew here they are the awesome. Renee B Tupel, MS

5 stars is not enough! Is there 20 available? I was stranded across the street dealing with battery…read moreproblems . The team jumped in with no hesitation. Jake & Hayden are the bestv in your customer service needs!!!

Bobby is great. Always so attentive and knowledgeable and gets me in and out quick. The folks at…read moreAuto Medic want to make the process as quick and seem less as possible while saving you money. Would recommend auto medic for car servicing, tire changes, repairs, and oil changes.

I took my wife's car there to have the air conditioning fixed. First they increased the price…read moreafter the work had already started. Then after she goes to get the car she notices the windshield is cracked. Ray in the office told her to have me contact them to make it right. I took the car to have a quote done on having the windshield replaced.When I get into contact with him Ray says that it was broken when they got it. He knows he is a liar. I wouldnt use this shop if I were you. What happened to businesses doing people right?