I've been coming to this location on and off for the past four years, and I've always had such a positive experience! The team is wonderful--they know my vehicle, greet me by name every time, and always make me feel welcome. I use both the spray and tanning services, and I've consistently been very happy with my results. The friendly, personalized service keeps me coming back! Highly recommend! read more

This place is actually horrible. I paid $42 for an ultra dark spray tan or whatever it's called and walked out the EXACT same color as before. I thought okay it will develop over time and went to sleep in it. I woke up still the exact same color as before (which is blindingly pale). I had 2 splotches of orange on my stomach and one on my hips. I followed the instructions very carefully. I did every position exactly as the lady and the poster showed me and still saw absolutely no results. After rinsing my "tan" off in the morning, I ended up having to apply my own self tan mousse in order to actually get the results I was looking for. Whatever you do DO NOT go here. You will waste $42 on quite literally nothing. The only good thing I can say is that the lady who showed me how to use the spray tan booth and walked me through before and after care was really nice. read more

The front desk staff is not very friendly, they don't make you feel welcome! I'm always the first one to say hello and they act like they are bored and don't want to be there. read more

Be prepared to wait for a while even if you've made an appointment. The employees are always sitting and ignore you when you walk out too.

The girls at the front desk were nice, but I ended up cancelling my membership before even tanning once. I was told that they are not allowed to let me tan for the amount of time I wanted. They are obligated to choose how long I can tan each time I visit bc of their "no burn" policy. I can appreciate the suggestion, but I am an adult. I make difficult decisions every single day, and consider myself to be fairly competent. I will not pay for a service that I'm not "allowed" to use as I see fit. Again, girls were nice and facility appeared clean. Just wish I'd known that detail upfront before I wasted my 15 minutes on paperwork, etc.... So this is for the folks like me that couldn't deal with the whole "you get 6 minutes today.." You've been warned. :) read more

I've been tanning with Jill's Beach for 4 years. There's something to be said when you walk into a business and the staff knows your name -- definitlely makes you feel special. I've tanned in all levels of beds and spray tanned as well. They make the billing very easy and seamless (I've stopped and started my account over the years without any issues). If you need a dose of Vitamin D, give Jill's a try! read more

I started coming here last month about a week before I went on vacation. I've never been to a tanning salon before, so it's been a new experience for me so far. I was warmly greeted and got set up on their middle-tier monthly membership. It wasn't but a minute or two later and I was tanning! They do have all the materials you need (lotion, eye globes, etc.) but you can of course maybe find them online a little cheaper. But when it's convenient or needed, they have a good selection of products available. Sometimes I have to wait a few minutes, but no big deal. If it is, I just get another available bed and do the one I wanted to do next time. The "24-hour" policy can sometimes be a bit frustrating because sometimes your schedule only allows for you to be there at certain times and maybe it's before a full 24 hours have passed since your last session, but I know why it's in place and don't really have any major opposition. Love the location too! I work right down the street and it's easy to get in and get out quickly. All the girls who work there are nice and friendly...and all of them very pretty too! Anybody single? ;) Definitely a great spot. I would certainly recommend them to others! read more

I walked in and everything looked great and the girl at the counter seemed sweet enough. She walked me over the beds explaining the basic bed went for 20 mins for a base tan, the medium bed went for 15 and provided base tan with bronzing and the most intense bed went for 12 mins and provided a deep bronze tan. I opted for one session of the intense bed since I am already very very tan. I have olive Italian skin and spend every weekend at the pool and I just wanted to even out some bathing suit lines and a few uneven spots before my sister's wedding. The girl behind the counter sold me a deep tanning lotion and showed me how to use the bed. I lotioned up and hopped in. A few minutes later as I'm just getting comfortable the bed shuts off. I'm thinking this has to be a mistake! I hop out and peek my head out and ask why the bed turned off so soon and the counter girl says, "you only had 6 minutes". That was NEVER communicated with me, not once. I was told the bed went for 12 minutes and that's what I expected to get when I paid $42 to tan. After back and forth the girl tried to tell me you may see some color because she used the bed and saw color herself. She is a fair skinned woman with light hair, and I am literally the opposite, a very tan and dark haired individual. She then shows me a sticky note that says the bed has new bulbs and reduce everyone's time by 3 minutes. That should have been communicated before I even paid AND If you do the math 12 minus 3 still is not 6!!!! After much more back and forth she offered me a free session the next day, which I asked "what for 6 useless minutes?!" And she responded, they might bump you up to 8. At that point I walked out and I completely wasted $42.00. read more

I am not one to post reviews, but hands down, this is the best place to relax and rejuvenate while getting some color. Aside from the variety of tanning beds, spray tans and products, every salon I've been to has always been extremely clean and tidy. Not to mention that Everyone is friendly and makes me feel like I'm more than just a customer. The many locations make it convenient for me no matter where I am, but I just wish the bourse were slightly longer. read more

I gotta give it to Jill's Beach! This place really knows what they're doing. I go a couple of times a year to avoid blinding everyone with my white legs or to prep for a beach vacation, etc. For a tanning salon, the decor is cool and trendy - fun chandeliers. The most important thing about this salon are the knowlegeable staff. They are great at starting you out in the right tanning bed at the right time and slowly working you up. They call this the 'no burn policy'. One thing you should know is they are very strict about making you wait 24hrs between appointments...to the minute, so remember what time you go if you plan to go again the next day. The only negative I found was the price of the lotion, however this isn't specific to Jill's Beach. Every tanning salon I've ever been to seriously upcharges the lotion. My advice would be to buy a sample packet - find one you like and then look it up on amazon.com. It's seriously 50% cheaper that way. They offer a few different packages starting at $29/month. You can freeze anytime for $5/month but that money goes into your account for future use....sounds good to me! If you're looking to get a shade or two darker for the summer, I'd highly recommend Jill's Beach....it is the closest beach to Raleigh. read more

Great staff. Good pricing with 30%off package deals through end of month. Beds are so comfy.

Great staff, very clean, and new/up-to-date equipment. The staff was very helpful in assisting and informative in helping me get my desired results. The beds and facilities are clean and new. read more

If busy schedules or rainy weather limit your ability to enjoy the sun and surf of our coastal beaches, Jill's Beach is the ultimate alternative where you can work on your tan. The friendly and knowledgeable staff are ready to assist you in selecting the tanning package geared to your needs or making recommendations on various tanning products. The staff knows your name and makes you feel like you are part of their family. If you want to relax and work on your tan in a top quality salon, Jill's Beach is the place of choice! read more

FINALLY found a tanning salon I like here in Raleigh coming from the Midwest. The staff is always great/very sweet no matter the location. The salons are very clean and have that 'luxury' look. They offer monthly unlimited memberships for different levels and the ability to freeze your membership...which is exactly what I was looking for. They also have a great selection of high end lotions (and you get a nice discount with your membership)! Highly recommend! read more

Girls there are so nice and know what they are doing,,,the beds there a top quality. Only place I would go.

Everyone I've come in contact with is genuinely nice and helpful. No wait. It's clean and stylish as well. If you're using a spray tan machine remember to make an appointment first. I definitely have and will go back! read more

Terrible service didn't explain my membership well at all so I ended up being charged for an extra month and extra half of a month when all I wanted to do was sign up for one month. Never returning and never recommending this place. read more

This is not a place where customers are held in high regard - if I could give them zero stars I would. Perhaps this is why they haved closed locations. It is the middle of summer my tan is darker than the front desk girls and yet I just wasted ten minutes arguging with them about tanning for the maximum time. I felt as if they were going to ask to see my tan lines to make a determination- tanning should not feel like an interrogation. Take my advice and go elsewhere. read more

Let me start by saying this place is the best place to spray in a booth. I have a package for the mystic HD spray tan here and the price was very reasonable. I am however very disappointed with the fact that every time I take the time to schedule my spray tan days in advance, I am NEVER able to tan at my scheduled time. I'm talking 20-30 minutes after I have arrived on time. This is a huge inconvenience, and I really don't get it. If people arrive late for an appointment, do not allow them to tan. Put a policy in place. It's that simple. If appointments are constantly running into each other, spread them out more. read more

I got a huge rash after tanning. I do not know if it was because it was dirty or because of the chemicals they used to clean it but I will never go back. I spoke with the owner and she was rude just saying over and over that it has never happened. Well it did happen and I showed her. I did not get my money back. read more

I've been coming here on and off for years for both spray tans and for bed tanning. I have always been impressed with the cleanliness and friendliness of the staff. They are all super helpful and don't try to push packages/lotions on you like a lot of tanning beds tend to do. Much prefer Jill's to the more corporate places and happy to support a local business! They are a smaller business but they still have all the bells and whistles of the larger tanning bed chains plus more flexibility and affordable/competitive prices. Love this place! read more

I started going to Jill's Beach when I was 18 years old and eight years later, I am still a loyal customer. The older I get, the more I care about customer service and the CS at Jill's is why I have never wandered to any other tanning salon. They always answer the phone cheerful, patient and kind. They treat each customer with priority and are never pushy or short with you. Every single employee is smart, knowledgeable, helpful and sweet as can be. Jill obviously is on the up-and-up when it comes to training because I am telling you, these ladies absolutely make my day. The beds are clean, the salons are stunning, the wait time is minimal and they have THE best pricing that makes the most sense. You should not even waste time looking at another salon; I have done the research year after year and Jill's always has the best price point, the best service and THE best employees. Kristina Torres has been there since the first day I ever tanned and that girl knows her stuff. Jill is also in and out of the stores so it is nice to see the woman behind it all; she is so kind, smart and KNOWS her tanning industry! Michelle has been working there for years as well and knows every customer's name that walks through the door. Go here. You will not regret it. AND MY TAN LOOKS SEXY AS HELL! read more

I canceled my membership at Jill's Beach back in April of this year at their Wake Forest Rd, Raleigh store location. They made me sign some paperwork and gave me the carbon copy receipt... the girl working said "keep your receipt in case it accidentally charges you because we've had that happen before." So I kept my receipt... I should have taken a photo of that receipt though. I just discovered yesterday that they did not close my account back in April and instead have been charging me $54.95 every month since then... adding up to a total of $274.75 over the past 5 months... they lost all the paperwork they made me sign to cancel my account and failed to enter anything into their computer system. They will not refund anything unless I can provide my cancelation receipt (even though I am not the one who lost the paperwork... and why on earth would I just not tan and continues to charge my account for 5 months). I moved houses last month and saw my receipt but I believe it got thrown out in the move. At this point, they are telling me they cannot refund any of that money that they drafted... even though I did my part as the consumer to cancel my account... I'm beyond frustrated with this company. I canceled my membership because I thought "luxury" was a stretch for their tanning beds... and the cost didn't meet the satisfaction. Now I'm even more disappointed that they have zero evidence that I canceled my account. I recommend losing your money to a company worth your time and loyalty. This company clearly doesn't value their customer's time and loyalty. read more