They say you can use a credit card or cash, but there will be a 3.5% charge for credit card. When…read moreyou go to use cash, they say it's not allowed. Without special permission. Also, bought two packs of ammunition, they were supposed to be 50 count one was 40 and one was 49.

Bidder Beware. I left negative feedback on Proxibid for what were completely outrageous shipping…read morecharges of over $170 on the items purchased, which included books. Anyone regularly shipping heavy printed items, such as an auction house, should be aware of Media Mail rates which ship up to 70lbs. of books at $40. The remainder of the items should have shipped for under $50. I will not bid on further items from this auction house.

I really enjoyed the auction in Wickenburg AZ on 3/29/2025…read moreYvette is very professional and easy to work with. Her whole staff is very friendly and helpful.I think it is the best auction I have attended. The auctioneers were great. I purchased alot of amazing car parts, and memorabilia the staff was right there to help my husband and I loading. We came back the second day to finish picking up and they were right there to help again. I hope I will be able to attend there auctions again in the future!

If I could give zero stars I would but that is unfortunately not an option. We recently bid on and…read morewon 5 cars from an auction in Sanger Texas. My husband and I drove to Texas for a separate event that happened to be occurring during the same week as the auction. Not knowing whether or not we would be winning anything or not we opted to bring cash. Mind you I read all of the auction descriptions that clearly stated how you could pay for your winnings. ALL of them said option 2. CASH. Once we won the five vehicles, we were told cash was not an option. We attempted to speak with Yvette to figure out how we could work it out since we were already in Texas without a bank, we were a member of in the entire state. Yvette was VERY rude, condescending, and unprofessional. It was quite honestly astounding how unprofessional she proceeded to be in the days ahead. All she wanted to do was argue that the ad did not read cash. Which was a moot point at this stage of game. (SHE WAS HOWEVER WRONG AND EMAILED LATER SAYING SO) but continued to be rude. We owed payment within 72 hours. I realized soon i could not have an intelligent professional conversation with Yvette so I opted for email. I told Yvette her money would be wired the next morning first thing with the assistance of someone back home that could help me out so we could be done with the whole matter. She then proceeded to email me back the following: Yvette VanDerBrink Fri, Jun 21, 9:44AM (7 days ago) to 20martinezk, bcc: me Hi, Your Credit Card does not work for your purchases and your phone number doesn't either. I need payment for your GMC auction purchases. This needs to be taken care of. This is an elderly man's collection that is not well. WE need to get this resolved n paid for. YOU CAN NOT PAY ON SITE! I need to know how and when you are paying. This was due in 72 hours of winning the bid. Please call me, Yvette VanDerBrink VanDerBrink Auctions, LLC Mind you it hadn't been 72 hours! I told her I would be sending a wire transfer! We never once said we were paying on site. I found this whole thing to be not only concerning since I just told her how I was paying and when, but also insulting considering she was accusing us of not caring about an elderly man. It was also comical she said my telephone did not work, considering we had spoken several times the day before. We also asked for the sellers contact information since we were already in Texas (We live in Ohio) so that we could set up an arrangement to get our vehicles. She proceeded to refuse to give us his contact information on several occasions wanting us to go through her while is also in another state. Knowing this was not an option with such a difficult unprofessional person, I decided to find him ourselves and figure out situation out. We found the seller and had a great conversation with him! We were a wonderful man that by the way said he would have been happy to accept cash! He also continued to tell us how Yvette had been nothing but difficult with him as well. We spend several days getting some of our vehicles with the seller right by our side and even gracing us with lunch and water. We got to know the seller quite well in the few days and he even made the drive to Fort Worth with his wife to watch my daughter perform at the Will Rogers Coliseum. We plan to be in Texas again soon for the rest of our items and look forward to working with the seller directly. In the end I would highly discourage anyone from retaining VanDerBrink auctions for any of your auction needs. She is working for herself only. She will be rude to the people bidding and purchasing your belongings. She is unprofessional, rude and downright nasty to deal with.

DO NOT BUY FROM THIS DEALERSHIP…read more When I first test drove the car, the check engine light was already on. Their mechanic did not know how to use the diagnostic tool, brushed me off, and later told me vaguely it was "just a sensor" that would be fixed. I asked for documentation such as a service slip or a photo of the dashboard once it was repaired, but I never received anything. On the day of the sale they told me over the phone the light was off, but when I drove off the lot it was still on. I was in a hurry and they knew it. They stalled me, rushed me through the paperwork, and took advantage of the situation. This dealership buys cheap cars at auction, acts overly nice to gain trust, then sells them for high prices while hiding problems. They are too cheap to fix the cars themselves because that would cut into their profit. Instead, they leave the issues and want you or the warranty company to pay for repairs. When I contacted them after the sale, they told me to just bring it back since it was "covered by warranty," but that misses the point. A car with a check engine light on should not be sold in the first place, and a professional dealer would have offered goodwill repair instead of pushing it off. I also had the car checked out by another mechanic who said the tires were so worn down they should have been replaced before the car was sold. They did not even bother to remove an old State Farm tracking device that was still stuck on the windshield from the previous owner. That shows exactly how little effort goes into these cars before they sell them. The overall rating is misleading because it mixes in their auto shop. If you look only at the dealer reviews, you will see the same story repeated: check engine lights, blown engines, hidden rust, false advertising, excuses, and cars breaking down right after purchase. My experience was not unique. It was just the next one in the pattern. If they are willing to sell a car with the check engine light glowing, unsafe tires, and a mechanic who could not even use the diagnostic tool, that tells you everything. Fake smiles. Fake promises. No accountability. Save yourself the headache and go anywhere else.

I was a fool to buy a car from Berg Auto Mall and I count it as one of my top 3 biggest mistakes in…read moremy life. If you feel like testing the fates and buying a vehicle here, make sure you bring your tools or take it to a mechanic to take the damn engine apart. They said there was nothing wrong with the Vue. CLEARLY they did not inspect it at all after purchasing it from an auction. In fact, this car had been to auction 3 times and I failed to do a VIN search to find that out until it was too late. My husband, who's stepdad was a mechanic and knows enough about cars himself, checked out the car and test drove it. What we didn't do was have the engine completely inspected. There were no codes or check engine light to alert us that anything was wrong, and we soon figured out it was because they had erased the codes prior to the sale. Not even 20 minutes after we left the dealership, the dashboard lit up. I should've just taken it back then and saved myself $2400. The timing chain had to be replaced along with some other stuff and our mechanic discovered the oil was caked on the inside of the engine in a way that suggested severe neglect. The owner was difficult to deal with and never once talked to us directly. They said we could trade it in and pay the difference or pay for repairs at a discount. As you can see from other reviews, Berg's prices are ridiculous and frankly they were so shady and dishonest with us that we didn't feel like giving them any more of our money. We got a friend of a friend discount with a mechanic nearby, otherwise we would've been out of a lot more money on this piece of junk. I worked 90 hours of overtime over 5 months to pay for these repairs. Just know that if you go here, you're almost certainly buying an auction car and the codes will have been cleared as well as any other rig job to make it look nice.

I did not work with them but was nearly hit by one of their drivers. I called the company and…read moreexplained to an employee what happened. They said they would speak with the people who drove the flatbed trucks.

We had been laid off and lost clients during current pandemic, hence ran out of gas, then towed by…read morethis company. What a bunch of inhumane people to work with: [1] Car was towed 4/05 [2] Called Minnehaha Motor Vehicle, no answer, cant chat, no PC [3] Called tow Co 4/20 to get an idea for saving the cash [4] Got Certified mail 4/29 for Notice of tow [5] How much they want to get car back Approx $1,000 I understand all business has to bill/charge and survive!! But if this is what we call business, it is cut throat and thieving At $30/day storage knowing that we are ALL same boat, and still taking title without working with us ( mind you, we are at bottom tier class below poverty ) as the lady arrogantly told us " We will get your Title regardless, and will dispose of the car for you " Lady, YOU WILL GET YOURS one day

I am not sure why they only have 2 1/2 stars. I just used them this morning and they are 5 star all…read morethe way. They came out very quickly and the gentleman was very nice and extremely helpful. On my invoice it states his name is Dick. I would highly recommend them and their services to everyone. Give them a try you will not be disappointed. Thank you, Vickie

NEVER WORK WITH THIS COMPANY…read more My dad tragically passed away on the side of the interstate from a heart attack. His truck was towed by A Plus Towing while our family was dealing with the aftermath of his sudden death. We couldn't find his wallet, so the trooper helping us contacted the company to see if he could access my dad's truck. They wanted $150 just to unlock the gate so the trooper could look for it, since it was a Sunday and they were "closed." The next day, I went there myself. I understand that they have procedures for releasing vehicles to family members. That was not the issue. The issue was the complete lack of compassion. After the trooper contacted his lieutenant, who then contacted the company to release my dad's truck to me, Jeremiah told me: "Just because we talked to the lieutenant, I still don't know if I WANT to release it to you." I was absolutely stunned. He walked away, clearly annoyed, and brought me to my dad's truck. My dad had just died, and instead of showing even a little empathy, I was treated like an inconvenience. His truck had been there a little over 24 hours, and I was charged over $300. This review is not about the money. It's not even about their policies. Businesses have rules, and I understand that. It's about how you treat people when they are going through one of the worst moments of their lives. There was no compassion shown to me, especially from Jeremiah. I sincerely hope no other grieving family has to experience this kind of treatment--or work with this company again.

Parked my car for barely an hour and a half at my brothers apartment complex…read more Property manager is cool, so he doesn't care if we park in the grass when there isn't any guest parking left (which in my case there wasn't) Property manager said he didn't authorize to have anyone towed, yet these greedy mother fuckers took the car anyway! His landlord is always super chill and said he never has anyone towed ever. Said they probably had someone call it in or If someone was patrolling and saw it. $312 for one day. JESUSSSSSS CHRIST. Most people are paycheck to paycheck these days, so now I am 100% broke until my paycheck until about a week and half from now. Thanks for the highway robbery all American towing!

You are better off pushing your car to someplace than having to deal with them. The lady who works…read moreat the front is arrogant and rude, I'm shocked she still has a job after the amount of complaints she has. The driver will tell you what you want to hear to get you to use their service and trap you. He told us that they could possibly buy you vehicle off of you if you don't want it but when you go into the store they will tell you that they have a policy of not doing that. This company is predatory and does not care about you, only their bottom line and making money. DO NOT USE. Also it has a daily impound fee of $50... be for real right now, that is absurd.

The truck pulling our fifth wheel had a mechanical failure, and we needed someone to take over the…read morehaul. Ultimate Truck Towing Assistance arrived with the right setup for the trailer's weight class, and the driver checked the hitch connection before moving anything. The tow went smoothly, and the trailer arrived without any shifting or damage. The rate was fair for the job and matched what we agreed on over the phone.

From the owner: Our knowledgeable and competent staff provides hauling services with a prompt response and…read morereasonable costs.