Logan and the Staff at Eastgate Towing were fabulous to work with. We had a tire blow out on the…read morecoldest day in SD. They kept us up to date on the timeframe and when we could expect them to arrive. They called us and arrived earlier than expected and delivered our car to the repair shop so we could go about the rest of our day. Highly recommend them!!

the staff there are very friendly and treat you with much respect which is hard to find these days…read more I apprecoate their work very much and will be using their services in the future.

I was stuck in Sioux Falls with a dead battery, 400 miles from home. The first guy AAA sent out…read morecouldn't successfully jump start my Prius, and he told me to call AAA again for a tow truck. Herman came out and not only got the car started, he invited me to follow him for a mile or so, to reassure me that I'd be able to get home. His professionalism saved me in a difficult time. Definitely five-star behavior! (For what it's worth, I notice everyone who has given this company one star is unable to spell.)

What an awesome company!!! I broke down in my Peterbilt and lowboy just south of Sioux City. They…read morecame out and tried to diagnose the problem in scene l, but it was a bigger issue. I let them go on their way and had one of my other trucks come get me. When I had problems getting my Pete to fit on the lowboy, they came back within minutes and helped us out again after dark and again with a smile on their face. Awesome company and great workers. For sure, the only company I will call when I need them in the greater Sioux City area. Thanks, guys, for a job well done!!!

Weekend accident and called Platinum with a pick up/ drop off location. My SUV was towed and…read moredelivered within hours of placing the call. Paid over the phone - as painless as possible, considering the circumstances. Will use again if ever needed!

This will likely get deleted as that seems to be the MO of this business, but this is the shadiest…read moretowing company in the Sioux Fall's area. Requires "cash only" but then doesn't have change for payments (seems convenient) and the owner had a huge hickie on his neck this morning (classy). They threatened to call the police on my daughter because she was questioning their business practices. All in all, it seems they can't handle any criticism or honest reviews of their business. If you see this before it's deleted, please be sure to tell everyone you know that Platinum Towing is desperate to take your money and they also like to threaten 20 year old women who question them with police action.

I did not work with them but was nearly hit by one of their drivers. I called the company and…read moreexplained to an employee what happened. They said they would speak with the people who drove the flatbed trucks.

We had been laid off and lost clients during current pandemic, hence ran out of gas, then towed by…read morethis company. What a bunch of inhumane people to work with: [1] Car was towed 4/05 [2] Called Minnehaha Motor Vehicle, no answer, cant chat, no PC [3] Called tow Co 4/20 to get an idea for saving the cash [4] Got Certified mail 4/29 for Notice of tow [5] How much they want to get car back Approx $1,000 I understand all business has to bill/charge and survive!! But if this is what we call business, it is cut throat and thieving At $30/day storage knowing that we are ALL same boat, and still taking title without working with us ( mind you, we are at bottom tier class below poverty ) as the lady arrogantly told us " We will get your Title regardless, and will dispose of the car for you " Lady, YOU WILL GET YOURS one day

Leaving this review on behalf of my mom. Her car had an electrical failure and stopped in the…read moremiddle of the road in Sioux Falls on 1/3/2026. Tate with Redi was so quick and was there within 15 minutes of receiving the call. He let my mom hang out in the truck when it was below zero temperatures, and treated my mom with respect on really bad day. Thanks, Tate and Redi - appreciate you!

Was broken down on the side of the road and referred by Triple A. The kid that helped us was great,…read morewas there within an hour and offered to drive out of the way! He took us where we needed to go and was very kind. We were able to bring our big dog into the tow truck. Very grateful for the help and kindness in a stress situation

I had a 3,000 dollar 2003 Mitsubishi Gialante V-XR borrowed out to someone then they got it stolen…read morefrom them and the gentleman that was in possession of it they had a warrant out for his arrest when you get pulled over in it was given the car back from the tow yard by using a fake short staffed ID with my name and picture on it why would they not have mailed me out a 10 day notice this happened in May and I didn't find out until September when it was already in another tow yard and I didn't get a notice that neither and they want 2 thousand $800 to get out my own vehicle that was originally borrowed then gets stolen. Period. They should have notified me within 10 days that is law for a tow yard.