I just had my first introduction to American Music and Jay and I'm pleased with both…read more I found Jay to be friendly, personable, professional, and willing to teach me some tips in what I was trying to do. I enjoyed meeting him and also looking around the store. I'll come back for guidance and equipment as well as looking at singing lessons, and maybe even bass lessons. I highly recommend the store and I think you'll be very pleased.

This is the best music store i've ever visited! Super knowledgeable employees who always take their…read moretime to help you find exactly what you need! The Best!

We have now entered the realm of student music... along with (what seemed) the rest of the entire…read morelocal school district(s). Bertrand's Music already did a great job marketing last year to introduce the kids to various instruments, and to provide parents with information about how to secure rental instruments and lessons. The fliers and information were helpful to return to this location. We were fortunate to identify a couple of violins from close friends but they desperately needed restring and repair. We came in Saturday to meet Troy - who was the nicest young man to help us identify the services needed. He provided detailed information about timeline and quote and made the whole experience painless. Mind you~ this is their busiest season at the start of the school year. Even though the building was filled with families, students, crying babies, and various instrument noises.. Troy provided top notch service and executed all needs without a hitch. We submitted instruments on Saturday and received a detailed telephone call by Monday to retrieve the instruments. Even upon return, we had the high fortune of meeting with Troy again. One of his fellow associates (newer in her training) helped us at first. Troy came to the rescue to help clarify the transaction, identified a computer error in billing, and skillfully provided us with the close of transaction needed. He went above and beyond to then offer to tune the instruments using one of their tools behind the counter (and he doesn't even play violin! just knows the ear and use of equipment). The violins sounded lovely. I never met this young gentleman before, but if Troy is the standard of hiring at this type of establishment, he has secured my business and my recommendation to come back to this Bertrand's. He was kind, well informed, and efficient. I was able to have two instruments repaired, tuned and timely prepared for the this wretched band season (I have two very excited musicians and a new box of earplugs.) The prices were reasonable and the service quick. He couldn't have provided better service. Be sure to ask for Troy when you return if you need anything related to music service needs. He made the experience fantastic and we will return and recommend.

Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

The best music store for guitars in North County. The store is well-stocked, and staff is…read moreknowledgeable. I always try to stop by when I am in town. On my last trip there, I was delighted to find that I could rent a guitar for a month for $60 (I took home a Yamaha Revstar Element - nice playing instrument).

Another great experience at Music Mart! Jeff helped us find the perfect acoustic guitar for my son…read more6 months ago, and here we were today for his first electric. Huge variety, relaxed shopping experience with knowledgable staff, and walked out with an incredible packaged deal. Thanks Jeff! Support local!

As a professional luthier of over 30 years myself, and a human for 77 years, I know something about…read morespotting top notch luthiers, and top notch people. Buck is both. He has helped me out now several times with design and 3D printing jobs for Lame Horse custom guitars. The work is always top notch and very prompt. I could not give a higher recommendation!

Absolutely top-notch work from Buck. Great communication and service. He fixed up two of my…read moreguitars: a new Strat that had alignment issues and an older SG that needed some TLC. Buck fixed the alignment on the Strat, and it's playing perfectly now. The SG feels and plays like it did the first day I got it. He has great attention to detail and even pointed out a few things I hadn't noticed. I'd definitely recommend Buck for any guitar issues.

My voice teacher Jade and the staff are amazing! I am so happy that I found this place!read more

A wonderful music learning center with lessons of all types. A great atmosphere with kids and…read moreteachers coming and going. The online portal and email responsiveness to questions is great. My daughter enjoys it and likes her teacher.

Awesome experience! My son had a great trail lesson with Andrew! Super easy to schedule.read more

The front desk is super nice to explain everything. The teacher is knowledgeable and patient to…read moreteach our kids.

We are so glad we chose The Violin Shop for my daughter's violin rental. Amy was outstanding --…read morefriendly, knowledgeable, and super helpful from start to finish. She answered all our questions without ever making us feel rushed. The rental prices were very reasonable compared to other places we looked at, and the store itself is really cool with a great atmosphere. Highly recommend this place to anyone looking for quality service and solid rental options!

Amazing customer service & support. I rented my daughter a viola for the past 4 years. I just…read morereturned it as she's not taking orchestra any longer. I was informed the credit I built up doesn't disappear, which is lovely. Great customer service. Genuinely kind people.

Can't say enough good things about Eric and the work he does. Not only was he incredibly thorough…read moreand precise on the technical help I came to him for, but he is a warm hearted person who made the entire process as seamless and straightforward as possible. It took minimal time through conversation to find Eric as an honest working person who is truly passionate about his craft. I'm lucky to have found his contact and will gladly return with any more projects that I need to tackle in the future. Your equipment will be in good hands if you're considering him!

Eric is awesome. Replaced a malfunctioning tube socket, thoroughly went over the amp, recommended a…read morefew tube replacements and got my amp back to sounding great. And turned the repair around FAST so I have it for a gig. Highly recommended!!!!

My finance inherited her Father's Guild guitar for me to play. I had some trouble playing barre…read morechords on it and I noticed the action was quite high. I had put on custom light strings and still wasn't happy with it's action. I decided to take it to Russell and see what he thought. He took one look at it and noticed that it possibly hadn't been setup before. He saved my newly (night before) installed strings and wow it plays amazingly now. I tried it out and he said "You should hear it from here" so I handed him the guitar and he played some Travis picking and yeah it sounds amazing. Barre chords are coming along better and the guitar feels more comfortable without the struggle. For the record I've bought a couple guitars from him and will continue to add to my collection via Moonlight Music. The work was quick and I had it back in no time.

I trust Russell to always do a great job on my guitars. His setup and new strings on my…read moreGuild starfire 2 bass were excellent. I love Russels shop here in Encinitas

Peter Pupping of Guitar Sounds is such an incredible, incredible musician - wow!!! He made our…read morewedding ceremony so amazingly special! He was so easy to work with and so pleasant, thoughtful, and professional. So grateful to him for his talent and positivity!