1. The Violin Shop

    1. The Violin Shop

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    Encinitas, CA

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    The Violin Shop

    4.7 (12 reviews)
    Closed 12:00 pm - 5:00 PM

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    (I snuck a photo while they were playing together as he tried to choose which instrument he wanted)
    Erin Nicole P.

    Wow! What an amazing experience! I've teared up a dozen times today telling people about my experience. Tl;dr - if you need a lesson, a viola, violin, repair--this is the place! I brought my son to buy his first viola after he'd been playing in orchestra (with the school's instrument) for a year. This was supposed to be an exciting day for him, something he'd earned by demonstrating a year of commitment (we never reminded him to practice; he won an award for best student in his grade!). But instead of happiness, he was so overwhelmed. He felt like he had forgotten how to play (in the 5 weeks since school got out), he was afraid of choosing the wrong one, he was nervous playing in front of the store owners, he was anxious about the cost. He was overwhelmed and quickly paralyzed and finally, in tears. As someone who is not a musician and barely knows what a viola is--I felt unprepared to pull him through this. Jen and Shane, the owners, and another colleague whose name I sadly forget, skillfully took my anxious overwhelmed son, and turned the day around. They pulled him out of his shell, played WITH him, had the most encouraging words while playing, "there is no right or wrong, it's all just gathering information"... There was zero pressure, "take it home and try it for a week," there was zero upsale pressure (they could see how anxious he was with spending money), and they were so w incredibly patient. It was such a beautiful experience as a mom watching these talented people guide my son through his emotions and turning into a wonderful day. He is in love with his new instrument and we are so excited to have found a new teacher in Jen. I am so grateful to the owners for giving us this amazing experience. (On a practical note: they had everything we needed--love just one errand. I also love that it's a local small business!)

    Roehla Q.

    My son was in need of a viola bow upgrade. His viola teacher suggested we check out this spot. Such fun he had trying out several bows. Everyone was so helpful & kind. They let him play & test out as many bows as needed. Even gave him the opportunity to play in a sound proof room. My son had a wonderful experience & is quite pleased with his new bow. Would definitely recommend & will be back for future viola needs. Thank you!

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    7 months ago

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    1 month ago

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    4 months ago

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    10 months ago

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    11 months ago

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    5 years ago

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    Ask the Community - The Violin Shop

    Review Highlights - The Violin Shop

    Nope, viola came back the same day, Shane said the bridge was in good shape, only needed a little filing down.

    Mentioned in 5 reviews

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    Bertrand's Music

    Bertrand's Music

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    Rancho Penasquitos

    We have now entered the realm of student music... along with (what seemed) the rest of the entire…read morelocal school district(s). Bertrand's Music already did a great job marketing last year to introduce the kids to various instruments, and to provide parents with information about how to secure rental instruments and lessons. The fliers and information were helpful to return to this location. We were fortunate to identify a couple of violins from close friends but they desperately needed restring and repair. We came in Saturday to meet Troy - who was the nicest young man to help us identify the services needed. He provided detailed information about timeline and quote and made the whole experience painless. Mind you~ this is their busiest season at the start of the school year. Even though the building was filled with families, students, crying babies, and various instrument noises.. Troy provided top notch service and executed all needs without a hitch. We submitted instruments on Saturday and received a detailed telephone call by Monday to retrieve the instruments. Even upon return, we had the high fortune of meeting with Troy again. One of his fellow associates (newer in her training) helped us at first. Troy came to the rescue to help clarify the transaction, identified a computer error in billing, and skillfully provided us with the close of transaction needed. He went above and beyond to then offer to tune the instruments using one of their tools behind the counter (and he doesn't even play violin! just knows the ear and use of equipment). The violins sounded lovely. I never met this young gentleman before, but if Troy is the standard of hiring at this type of establishment, he has secured my business and my recommendation to come back to this Bertrand's. He was kind, well informed, and efficient. I was able to have two instruments repaired, tuned and timely prepared for the this wretched band season (I have two very excited musicians and a new box of earplugs.) The prices were reasonable and the service quick. He couldn't have provided better service. Be sure to ask for Troy when you return if you need anything related to music service needs. He made the experience fantastic and we will return and recommend.

    Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

    San Diego County Music Exchange - Clean

    San Diego County Music Exchange

    (56 reviews)

    $$

    My favorite music store in the world. There is *nothing* like a local music store: the…read moreknowledgeable staff who get to know you by name; the curated collection of instruments, equipment, accessories and resources; the music lessons on-site; the in-depth knowledge and recommendations given freely with a smile; the special orders with the expert opinion to know what you actually need and what the best choice would be based on quality, price, shipping time and more; the on-site repair shop - there is just *nothing* like it. Sure, I could buy from That Big Instrument Center, or that Sweet Other Big Retailer, or That Amazingly Big Website, but if I buy it from Dale or Aaron or Caruso, I'm getting the same price while also investing in the fabric of our community and in making my own day a little brighter, and my my musical knowledge grows a little every time I come in. I LOVE this place and so will you!

    I went in to try alto sax mouthpieces and was very enthused with this charming store. It's rare you…read morefind such a clean cozy music store with such warmhearted people and I was delighted to find one. It was definitely a welcome refresh from the corporate music stores of today. They had a wide variety of things in the store which is what first brought us there and we were not disappointed. When we first walked in they instantly remembered us from the phone and allowed us to use one of their rooms in the back to test out some of their products. When we went to check out it was clear it was great value especially considering the level of service. We even chatted with the owner, Dale for a bit and he gave me some helpful tidbits on things like reeds and maintenance. Everyone in the store was so welcoming and kind, it definitely made me feel like a part of such a warm music community. Was a bit out of our way but definitely worth the drive any day. We will for sure be coming back for other essentials and repairs if needed since it was clear it was a shop we could definitely trust! Would absolutely recommend!

    The Violin Shop - musicinstrumentservices - Updated September 2026

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