This is the best music store i've ever visited! Super knowledgeable employees who always take their…read moretime to help you find exactly what you need! The Best!

Parts that belonged to me that "got thrown out", brand new parts on my brand new guitars missing,…read morewhich the required service was not compensatorily offered for and I am sitting with yet another job on that exact same guitar. Electronics installed in cavity that don't fit as well. I mentioned whether they would fit and he just installed that instead of ordering a part or backing off. Multiple extra visits for pickup height adjustment on pickup installs also included surprisingly my going out to pick up parts for my jobs for him. Requested a cavity photo for reference and did not receive the photo at all nor any acknowledgement of that. This is not a full list of the issues I experienced. Guitar Center fucks up just as bad unfortunately. I didn't say anything about this dude technically made some really uneducated commentary and I bought extra guitar strings to add to business (cheap online). I feel like I really came through while suffering from side effects of my cancer treatment and I still have work to do that was created by carelessness and negligence, if I pay for those services somewhere else my guitars will be in shop for months and I will be paying hundreds of extra dollars. Tech/owner was also extremely condescending and inaccurate, maybe he was religious I saw him with crosses on his shirt and some religious music playing on his low-end stereo. Happens all the time.

The best music store for guitars in North County. The store is well-stocked, and staff is…read moreknowledgeable. I always try to stop by when I am in town. On my last trip there, I was delighted to find that I could rent a guitar for a month for $60 (I took home a Yamaha Revstar Element - nice playing instrument).

Great guys Lots of guitars…read moreWould rather give them my business and support local. I'll be back

My finance inherited her Father's Guild guitar for me to play. I had some trouble playing barre…read morechords on it and I noticed the action was quite high. I had put on custom light strings and still wasn't happy with it's action. I decided to take it to Russell and see what he thought. He took one look at it and noticed that it possibly hadn't been setup before. He saved my newly (night before) installed strings and wow it plays amazingly now. I tried it out and he said "You should hear it from here" so I handed him the guitar and he played some Travis picking and yeah it sounds amazing. Barre chords are coming along better and the guitar feels more comfortable without the struggle. For the record I've bought a couple guitars from him and will continue to add to my collection via Moonlight Music. The work was quick and I had it back in no time.

I trust Russell to always do a great job on my guitars. His setup and new strings on my…read moreGuild starfire 2 bass were excellent. I love Russels shop here in Encinitas

Shad & Scott are the best. I really appreciate all the help and guidance through everything…read more Definitely the best experience I've had purchasing a guitar 11/10!

These guys are the best, and I mean the best. They made me this unbelievable deal on a Suhr PT 15…read moreIR amp head and matching cabinet. Completely blew any any competition at Guitar Center of even Sweetwater. This is hands-down the best guitar shop in Southern California. Customer Service here is second to none.

If you are looking for experienced luthiers that have a passion for guitars, this guitar shop is…read morefor you I brought my Les Paul in for a string intonation. It never sounded better. It was my first time using their services and it is now my "go to" shop. Also, had a look at their guitars for sale and although I wasn't in the market for one now, if I am, I will certainly check out their inventory.

Bought my first guitar around a year ago, excellent condition with an unbeatable deal…read more Places often times try to sell you guitars, these people put guitars in front of you and help you decide to buy or not, literally one of the most consumer friendly businesses I came to them with a small and trivial thing, they helped me instantly, in and out, and didn't charge me The world needs more places like this

My son has been taking piano lessons from Melinda at Giacoletti Music Center for several years now…read more Melinda and the staff have fostered and nurtured my son's love of music and he has excelled during Melinda's instruction. My son has played at venues, participated in recitals, and is a National Member of Guild because of Giacoletti Music Center. Now my son will be applying to college for a music performance degree. We are so grateful for finding Giacoletti and highly recommend anyone to take lessons here.

I just wanna give a shout out to Melinda, this review has been a long time coming. Me and my wife…read morehave been doing business with Melinda for quite a few years now and I have to say she is very committed and passionate at what she does. Just an overall great person. We would never bring our kids to another music place other than here. I highly recommend to my friends and family thanks. Giocoletti Music!!

Gary was knowledgeable and very helpful. We brought in my son's guitar for a full service. He was…read morehaving issues with a fret as well. I don't know what it was exactly but he was able to fix it, and service it in a timely manner. Thanks, Gary For your help. I am sure we will be back with our other guitar.

Gary is a master at his craft. Brought in a 12 string acoustic and custom shop 6 string electric…read morethat were in desperate need of some love and he brought these high-end instruments back to life. He delivered above and beyond expectations. Awesome guy who is passionate & knowledgeable about the industry. He is now my go to tech for all of my guitars. Thank you!

Customer service alone deserves more than a 5-star review. Went here on the 2nd of March to get a…read morenew practice amp as my cheap Amazon amp was not doing enough. Went to another music store, which shall not be named, and was not greeted very kindly- workers at that music store were very quiet, I wasn't even greeted at the door and had to make my presence noticed and say good morning- to them. The experience here at Harper's Music Store was different however. It's been years since I've been here- last time I was here, I recall getting a synthetic reed for my baritone sax. The owner, Steve, greeted me as I walked through the door and asked me what my needs were. I told him I was looking for a beginner AMP and first showed me some small, cheap options. I then asked him that I wanted something with a little more features to it and then showed me a Marshall MG30FX and a Spider IV Line 6 75 W. I decided to go with the Line 6 as the presets and customizability of the AMP was what persuaded me in buying it. I'm not sure if he works here too but Michael helped me in further solidifying my purchase of the Spider AMP over the Marshall because of the same reasons, so thank you to you too Michael! Purchasing my Fender Starcaster here was a breeze- I traded in a guitar for the Starcaster and that process was very straight forward- just show your ID and Steve'll take a look online to see how much it is priced and give you a fair offer like he did with me. Overall, if you're looking for musical needs, going to Harper's Music Store is a great idea. The customer service let alone is really what knocks this place out of the park. I'll be coming here again if I need anything else.

The owner Steve is extremely knowledgeable and kind. I also met Xavier, who went above and beyond…read moreto fix my Taylor's pickup system. Xavier is a guitar tech and was outstanding at listening to and addressing my detailed concerns. I have never experienced such a high level of customer care and these guys know how to take exceptional care of a veteran musician such as myself. Perfect customer service and prices.

They've taken care of most of my amps and guitars, they got me a new pick guard for my Flying V and…read moreTim really fixed up my amps well, my VT 22 and my 5150, he really did a great job with that even built the foot switch into my old vox Royal guardsman pedal. He even fixed a floorboard for my Pod Pro. Right now they are setting up my Kit built Tbird bass, and they had fixed Truss rod issues on as 46 year old 4003. Whatever it is, they'll get it done.

Truly amazing and professional repair shop. These guys are friendly, always faster than they say…read moreand extremely fair. I've taken all my vintage fender amps here and they know their stuff, always come back playing perfect.

My voice teacher Jade and the staff are amazing! I am so happy that I found this place!read more

Both of my kids have been taking lessons for a few months now. My daughter has one of their more…read moretenured teachers so she's had her the whole time and absolutely loves her. She has learned so much and even recently added on a voice lesson to her guitar lesson, which is a big deal for her because she is very shy. My son is on his 3rd teacher because two have left for various reasons, but honestly that is just going to happen at any large music studio, and every time he has gotten a new teacher he has liked him even better than the last! So it has all worked out and he is learning a lot. And the front desk staff - WOW. I really don't know how to express how awesome and helpful they are. They truly care about the kids, are very empathetic to kids' and parents' needs and concerns (I honestly do not understand how they have so much patience), always think to message when a makeup spot or better scheduling spot opens up, and are just so genuinely kind, professional and friendly. The service they provide really makes big difference in our experience as parents.