Jim and Cindy are awesome, and very professional and honest. Been go I need to them for years and highly recommend them!! Thank you and God Bless read more

The reason I gave one star is because of Cindy Gardner, Jim Gardner's wife. Years ago I went to Jim Gardner to have my taxes done. He did an excellent job. He was very professional, clearly an expert in his field. I met his wife at that time, and she made me feel like an intruder, however, Jim made up for that with his kindness to us. His daughter was the same - lovely. This year I called to have my taxes done again. Cindy answered the phone. I have never been treated so rudely. She acted like I was interrupting her life. She literally raised her voice at me when I asked if Jim would be available to do my taxes again. I asked to speak with Jim. She said that she does all intake, Jim does not speak to customers. I was so shaken by her vicious attitude, I was speechless. I wouldn't even tell her my name at that point. Just horrifying. l contacted the person who first recommended me to Jim, and that person told me that since Cindy Gardner started screening Jim's calls, she has dealt out this kind of abuse to his customers. Apparently she is loathed by his customers. Mr. Gardner, this ugly, nasty, bitter troll is driving away business. This is a shame, because you are a pleasure. I will take my business elsewhere. read more

Jim is a funny guy and he really knows his stuff. If we ever feel uncertain about things, he walks us through and helps us get our paperwork in order. I honestly don't know how we would get through the year without the Gardners' help. read more

What a pleasure it is to go and get my taxes done! We were refered by a friend and couldnt be happier. This was our second year so we kind of knew what to expect, but what a great experience this was second time around. SPOILER... The "candle" and candy bars are a sweet idea and there are a few other suprises if you visit this tax resort So relax, kick your feet up and get them taxes done! read more

Jim Gardner & Company - Thats what im talking about! Payday! - Tax Services Near Me - Beaumont, California

This is the nicest couple ever associated with the dreadful term "taxes". They are kind, patient and very thorough. I deal with two different states and I've had some bugaboos, but they always get them straightened out. I've been using them about six years. Top quality! read more

Love these guys. I have been coming to them for two years now and they have been great. It's a family owned business so it has that personal feel and every time I go in both Cindy and Jim treat me like family. I have them file my personal taxes that includes rentals and they are now handling all the taxes I do through my corporation. They have been really helpful in walking me through the entire process which I need because it was all new to me. I have been through a couple other tax service locations in Beaumont and these guys have been by far my favorite to work with. read more

Why go to Hawaii when you can go to your local tax office! Jim Gardner & Co will become trusted advisors and confidants. Cindy is an enrolled agent which means she has earned the right to practice before the IRS on unlimited tax matters. They have a unique ability to bring taxes down to an understandable level. I don't want to brag, but I even received an invite to their home for Christmas dinner! With so many options for tax prep and accounting, you won't be disappointed with the tax professionals at Jim Gardner & Co. read more

Smart, warm and generous. Very knowledgeable. I'm so happy I have them to prepare my taxes. If I could give them 100 more stars I would!!!

Cindy and Jim are the best! My husband and I live in Santa Clarita and drive out to their offices every year, because they are the simply the best in the business! Their offices are so comfortable and relaxed, we enjoy spending time with Cindy and chatting with her every year. We look forward to tax season just because of them! read more

We bought a house in Riverside last year and decided to try someone new this year that was geographically closer because our regular tax professional is in Long Beach. I was referred to Jim Gardner & Co by an acquaintance that spoke highly of them and decided to give them our business this year. When i called to make an appointment I asked what they typically charge for doing taxes and was told $50 - 500 depending on the taxes being filed. I was hesitant to make an appointment as I was uncomfortable of such a large range and not knowing what it would cost me, but I figured there was no way I'd be at the high end of the spectrum since I've never paid that much before for filing married joint taxes (no business taxes or anything) so I moved forward with booking an appointment with Cindy. Upon arrival I was surprised that the business was in a home but the inside had been wonderfully remodeled to a tropical/Hawaiian themed office which was a nice and unique environment. The 2 things I loved about this appointment was that I didn't have to wait once I arrived and Cindy took the time to review the taxes with me step-by-step so that I understood what she was doing and I was able to see everything she was inputting. No one had ever taken the time to do that before so that was an appreciated touch. The reason for the 2 stars is that I was completely unhappy with what I was charged at the end of my 1hr 15 min appointment. When I asked what I owed, she looked at the screen, thought for a moment, and then turned to me and said $350. At the time I was in an emotional state because the return did not turn out favorable and I have had a recent tragedy that I am still dealing with, so I didn't question or fight the fee but instead paid it and left quickly. Once I was of sound mind, it really bothered me that I had been charged $350 for my taxes, so much so that it was on my mind all day because I felt taken advantage of and overcharged. I called the next day and asked Cindy why I was charged $350 as I didn't file business taxes or overly complicated taxes and had minimal deductions/forms plus I'd never paid that much before and she seemed taken aback that I questioned the fee and said something along the lines of "well for my time, the various forms, and that is the fee we typically charge". I asked her to return all of my original documents and advised that we were going to get a 2nd opinion elsewhere - I did feel that she got a little snippy with me at this point. She said it wasn't fair that we would go elsewhere when she wasn't completely done with our taxes, so i sent her a few missing documents and after she gave us the final numbers we still decided not to file with her and instead go elsewhere. I am most frustrated with the surprise fees and think that Jim Gardner & Co should be able to provide a range of fees up-front for new customers (after gaining some basic information that would help provide an estimate) or be able to tell you early on during the appointment. I don't think it's fair or a good business practice to throw a random high fee out at the end of an appointment as I was not prepared to pay that much nor did I think it would be that much. I would have felt better about the fee if she could have said, "we charge starting $xx for married joint filings, we charge $xx per hour or per time spent over xx, and we charge $xx per each additional form that we file" - this would have given me a clear explanation of how she earned $350 for doing my taxes. I really feel that she pulled the amount randomly out of space and I find this a little unethical since they know that you know you owe them something. I felt obligated to pay the fee even though I didn't agree with it and had I been in the right mind I probably would have negotiated a lower fee or declined at that point. I unfortunately learned an expensive lesson and won't make that mistake again. If a business can't give me a close range of their fees for their services or a formula on what they base their fees on then going forward that is not a business that I will patronize. read more

I have used Jim and Cindy for approximately 8 years now. I've had them refile on years past when I first came to them and went from having paid to getting money back. Since then I have referred several friends and family members that are glad they made the change. When you find someone you enjoy doing business with and works in your best interest as I have, I'm glad to be a customer for life! read more

We have been going to Cindy and Jim Gardner for over 10 years now. They are personable, professional, and just great people! My husband and I always look forward to seeing them! Also, they are good about ensuring that everything is reported accurately so that you pay the right amount of taxes without paying more than you should. I highly recommend Cindy and Jim if you need your taxes done! read more

This is the tax service you've been looking for! They are the best! I have been going to Cindy for years and she takes even the most complicated things and makes them clear and easy. She gives me the information I need and is always up to date on all the changes to the laws and current trends. She is a wealth of information and a joy to work with. While taxes have never been something I looked forward to, I schedule my appointments early on so that I can get one first off, but mostly because I enjoy catching up with these awesome people. I drive an hour each year to see them and they are worthy every penny they earn. Make an appointment this tax season. You'll be so glad you did. read more

great professional......i appreciated Jim Garden the service give you to our community ...God bless his business