I used this CPA/tax service after my spouse passed away and I needed help filing a relatively…read moresimple return. Unfortunately, my experience was very disappointing due to lack of transparency. At no point before the work was completed was I told what the fee would be. I was not given a quote, estimate, or engagement agreement to sign beforehand. When I came to pick up my return, I was asked to sign paperwork at the front desk to file my taxes, but there was still no discussion of the total cost or breakdown of services. The CPA did not personally explain anything and remained in his office while staff handled the transaction. I was charged $500, which was much higher than expected for a straightforward return. I would have appreciated clear communication about pricing before any work was started so I could make an informed decision. I'm sharing this so others know to ask for a written fee agreement upfront before using this service.

I would have liked to get a little further with this company because they had good reviews but I…read moretried contacting them several times and they don't return the calls. It would be appreciated if they would have had the courtesy to at least call back if they aren't taking on new clients which would be the appropriate thing to do not just ignore the calls!!

Such accommodating and reliable. I have been going with them for over 2 decades now. I highly…read morerecommend quality and accurate and speedy fast service. So nice to have an accounting firm you can trust here in the Palm Desert Area.

Friendly, down to earth service. Had some questions that probably weren't worth their time to…read moreassist me with, but they were kind enough to look into getting answers for me. That says a lot. Hopefully, I win the mega lotto and their thoughtfulness will be rewarded! I have no reservations recommending them.

We have been with Desert Accounting for over 10 years now and it has been a fantastic relationship!…read moreNo matter how crazy or normal of a year we have had, our taxes have always been professionally done without a problem. And trust me - we have thrown some crazy things their way! I think what sets them above the rest - they are fun just to talk to. You are not going to an accountant - you are going to your friend, who just happens to be an accountant. That's why we have no plans of going anywhere else!

This guy is as crooked as they come. After he fucked up my taxes he made me pay the IRS and he had…read morethe audacity to charge me again for amended taxes that he fucked up. He didn't even have the common courtesy to pick up a $62 interest charge for his negligence. I do not recommend this tax place and definitely would never recommend Mark Munroe's services. Crooked, cowardly, ignorant and unprofessional asshole and I know for a fact from other clients that he is horrible and unprofessional.

2020 was our first year with Stephanie and her team and it has been amazing! She was recommended to…read moreme by a co-worker and I am so grateful! We had 2 previous CPA's that weren't a good fit. Literally a complete 180. Stephanie is always available and always answers our questions thoroughly. I feel like I have received more info from her knowledge just this past tax year than I had in the last 3 years. She is exactly what we were looking for in a CPA - friendly, knowledgeable and responsive. I would definitely recommend her if you're looking for a CPA.

We had a very very bad CPA. We then, got a good one but died on us a year ago. We then got the…read moreworst CPA ever. Now, we hit the jackpot. Janine and Stephanie and staff, are the best. They are competent, prompt, honest, and friendly. 5 stars, are not enough for them. They are the greatest.

Have used the company for over 10 years. Absolutely, best service every single time. Being a dual…read morecitizen, their knowledge and expertise in ex-pat tax preparation is invaluable.

An exemplary accounting firm…read more I have been a client for many years and never once have my requirements or objectives been met with anything less than professionalism. Every certified public accountant at the firm is an expert. They specialize in income tax preparation, audits, bookkeeping and consulting. Their work is exceptionally thorough, comprehensive and completed with timeliness and accuracy. Put your trust in them as I have for all your financial service needs.

My husband and I have had careers totalling one-half-century-plus on Wall Street--respectively in…read moreM&A and trading--and have worked with most of the big-name accounting firms in the United States and internationally. Having moved West from New York several years ago, we now work with Kelli Cox and her team on substantially all of our personal, corporate, LLC, and 501(c)(3) returns; our son also works with Kelli on his own personal returns. Our singular regret in working with Kelli now is that we didn't move our accounting business to her decades ago. Kelli is an accounting wizard and magician, cost-effective, charming and kind. Six thumbs up.

Incompetence and unprofessionalism are taken to a new level. Despite having an appointment in…read moreearly February to prepare my taxes, they had to file an extension. Even though they had not completed my taxes, they sent me a bill and charged late fees although my taxes had yet to be filed. I called several times and sent several messages, none of which I received a response. When I made an appointment, they did not honor the time and when I finally reached a human, I was not connected to my CPA but with an assistant who could not answer my question. And, of course, they never got back to me with an answer to my question. Not cheap, not professional, and grossly incompetent.

Called this lady to ask just a question regarding my return, and she was so kind and helpful. I had…read morecalled "The Experts" out of the phone book, and they were terrible. Not only could they not answer any questions, but played games about whether the question was a legal one or not, they aren't lawyers. Cathy was great. I explained my situation, and basically had my taxes done, but had one important question. In the future I'll be taking any of my tax or payroll work to her.

Cathy is a delight to work with. She is patient, knowledgeable, willing to answer all questions. We…read morehave a complicated tax situation, and she made it all seem simple! Courtney at the front desk is also very nice, easy to work with, friendly, and professional.

DO NOT GO THERE. I brought my taxes in to them at the beginning of March, and I left them there…read more You can't reach them, when I did, she said she is working on them. I got a call yesterday from the owner Birtha (a bitch), yelling at me that NOBODY HAS EVER LEFT THEIR TAXES IN 18 YEARS. I have never done my taxes, so I didn't know. I called the Sheriff to accompany me today to get all my paperwork. I was petrified to walk into this place. And last night, I was worried that they would toss all my stuff. I said my husband died, and I didn't know, abnd she said; I DON'T CARE. She was so awful. BIRTHA IS PAIN AWFUL WITH ZERO COMPASSION.

Bertha has prepared my Federal, State taxes for many years and always with a professional,…read moreknowledgeable, and efficient manner. Dr. Miller