I did not buy GAP insurance because I expected my vehicle to be written off. I bought it because I…read morewanted financial certainty if the worst ever happened. When that worst-case scenario became reality, I learned that the protection I believed I had purchased did not leave me financially whole. I still have to pay part of the remaining balance myself. That is the single reason I would never purchase this GAP product again. My advice is simple: before purchasing GAP coverage through this provider, ask one question in writing: 'Under what circumstances could I still owe money after a total loss?' If you do not receive a clear written answer that you fully understand, think very carefully before paying for this product.

This dealership skirts around rather abundant issue of their vehicles losing oil. After they…read moreclaimed our vehicle had "lost all of its oil" in a month (Oil changed in March, taken to dealership in April) they had us pay them to perform another oil change and participate in a Oil Consumption Analysis Test. A month later, we came in and magically the vehicle had only lost "0.7 Litres" as they claim. They topped it up. Fast forward another month and the vehicle had lost the same amount from March to April. The vehicle is losing approx 1.46mL/km, and somehow they tried to claim that amount as lower. Very shady things happening here.

Wow!!! Great service and a great price. Auto Excell took the time to help me find the right car and…read moregot me the best price in the city for the make and model.

Best cars and cheapest prices so far in the City. It was fun to deal with this car dealership. Very…read morefriendly and helpful customer service. Definitely recomment this place if you looking to buy good used car. Thank you

Learned my lesson the expensive way.. I am only writing this review to WARN everyone to think more…read morethan twice if purchasing a vehicle from this dealership. I came in wanting to lease a 2018 HRV. The salesmen I was dealing with were Hansel dela Cruz and Glenn Alcantara. Hansel showed me the breakdown of biweekly payment for a leasing application which I initialed and signed for agreement. He then asked me to deposit $1000 which he said was refundable even if I get approved or not. During the application to lease, I included a remote starter with the vehicle to include. Later that day, financial manager told me that I wasn't approved to lease but approved for financing. I verbally agreed over the phone knowing that they would contact me to discuss the contract but nobody did. I changed my mind and cancelled my application since I haven't signed anything for financing -- I didnt even know what my interest rate were at that time. DEALERSHIP DID NOT REFUND MY MONEY BACK. It was very stressful dealing with these people. They are rude, inconsiderate, and very unprofessional. They've told me that remote starter was installed and that there is no way they would refund my deposit back. After hours of them tormenting me and my mom, and making us beg for my own money, general manager Wade Lee, refunded $301 dollars because apparently I have to pay for the remote starter that they have installed without my knowledge. Wade Lee's own words "You pay a price by changing your mind". From one consumer to another: 1. Stay away from this dealership esp with Hansel Dela Cruz and Glenn Alcantara - there's a reason why these names are not mentioned in the good reviews below 2. Get everything in writing and make them sign it - esp with deposit - Don't just give away your money without making sure you'll refund it 100% 3. Tell them that you want the vehicle modified after you agreed to the contract otherwise they would keep your money (deposit) and make you beg for it

I purchased my vehicle last February 2018. Recently, July 28, 2022., I booked my maintenance minder…read moreB1,2,3 service online (July 28, 2022 at 9:45am appointment). The assigned advisor was Jajandeep Gandu and He gave me an estimate of the maintenance cost at first amounting to $661 and told me if I can wait until 2:15pm for the service to be completed as they also found out that my left front wheel was punctured and it needed to be patched up. I said I can wait and its ok but we finished almost 3:00pm. And to my surprise, I was being charged for a minder B 1,2,3 with the amount of $883.27 he then told me that their online service prices was not "updated". My pregnant wife got really mad and I was worried that she will be stressed out because her pregnancy was delicate. Good thing that somebody helped us I think it was "Kim" and we are so thankful that she found a way to lower the cost of maintenance to $726.94. I don't think we'll be back for our next maintenance or vehicle purchase to that dealership. Please check all your invoices carefully for those "hidden" charges.

Stay far far away from Vickar Ford. They messed up my financing. They damaged my brand new truck…read moreabout 8 different times. Applied the wrong undercoat. The GM never meets with you, he is too good to talk to a customer that has problems.

TERRIBLE EXPERIENCE! Do not but from them. They made me buy…read morethe "Security Package" but they don't honour it when I need to make a claim. STAY AWAY!

Avoid at all costs!…read more The service was extremely slow compared to other dealers I have been to. This would normally make me want to give them just an average rating, but some members of staff I interacted with were incredibly rude. I'd recommend going somewhere else where the staff is actually professional.

I got routine maintenance done on my Toyota vehicle in early December of 2014…read more I had to wait three weeks to get an appointment. My subsequent experience with them ranks as one of the WORST customer service experiences I have ever had. I got the impression that they were so busy ringing up people's service bills that they couldn't care less if the customers would be content or ever return. First: I waited 75 minutes past my appointment time for their shuttle and after calling 4 times to enquire about it's whereabouts and being dismissed, I was told to take a cab to the dealership. Second: After I paid my bill, they told me that they had lost the key to my car! I had to drive an unfamiliar loaner car (without a shovel, brush or scraper) home on dark snowy roads. Third: Although I was told the senior manager would call me to make arrangements to get my car back after they cut a new key, the junior manager called me. He offered me a free oil change for my trouble and told me I could come and pick up my car. Four: When I told the junior manager that I didn't think an oil change was fair compensation, he said he would look into things. He never called me back. Five: I emailed the manager this review to give him the opportunity to chat before I posted it. He replied to my email and said he would call me. He never called me back. (After I sent the email, I realized my phone message inbox was full, but I emptied it out the same day I sent the message. McPhilips Toyota touts itself as Manitoba's "hardest working" Toyota dealership. They might work hard to fix your car and hand you your bill, but, in my case at least, they didn't work very hard to ensure customer satisfaction. For my next service, I will try one of the other Toyota dealerships in the city of Winnipeg and I would advise anybody else to do the same.

I bought a Toyota C-HR here and was totally impressed from start to finish. Leanne and Alvina were…read morewonderful through the entire process, which was easy and quick. What impressed me most, however, was the owner of the place coming out with me and pointing out features and actually hooking up my phone, when I had some trouble. When the owner takes the time to come out and help you, you know you are in the right place. Thanks you guys for making it a pain-free experience. Highly recommend these guys.

Amazing group of people. I felt with Chaz but everyone helped…read more Most honest used car sales people there is. They listen to your needs and wants and tells you how it is. None of this beat around the bushes. I got my vehicle there and if I did have any problems, (got a nail stuck in my tire) they got me in right away. Costed much less than I was expecting. I would definitely recommend going here next time you're looking for a vehicle for a decent price Mention my name when you go

Brought in a fob for them to reprogram . Was told owner was not available till afternoon. went back…read moreand was shocked by the owner's attitude . He acted like i was bothering him . He started by saying how light the fob was ( saying it had no battery in it . ) This was even before he opened it up to find it did indeed have a battery ( new ) The he tested the signal being emitted from it . It was present and strong . Then he said there was something wrong with it and told me i needed to buy a new one . All the time I got the impression I was wasting his time . I walked out without buying and never went back . I would not recommend this business to anyone .

My car keys did not arrive due to a luggage mishap at the Winnipeg airport. In desperation, I…read morecalled FREEDOM to see if they could have another key made with a programmed chip that would allow me to drive home. They were fantastic to work with. The tech, Paul even completed the service without me being on location, which was a great relief considering I was travelling with a four-year-old. Great communication on what they could do, on what they needed from me and trying to prioritize my request. It did take them a few hours to get me put on the schedule so I had to spend some extra time in the city but overall fantastic service. Couldn't have gone smoother. Highly recommend.

Great service and very happy with the experience and purchase!!…read more Mike and Kathy were great and the overall service from the entire staff was great. Highly recommend this location.

replaced the heated seat in my Cadillac 3 times and told me to replace it again. had one faulty…read morebreak pad on my truck, wanted to replace every break and rotor at 22,000km.