I bought a Toyota C-HR here and was totally impressed from start to finish. Leanne and Alvina were wonderful through the entire process, which was easy and quick. What impressed me most, however, was the owner of the place coming out with me and pointing out features and actually hooking up my phone, when I had some trouble. When the owner takes the time to come out and help you, you know you are in the right place. Thanks you guys for making it a pain-free experience. Highly recommend these guys. read more

We have had multiple issues with RideTime, of which we have received no response to any of them. When the car was delivered to us it was missing the front plate bracket. According to the CarProof the car was only ever registered in Manitoba so the part was obviously not placed back on the vehicle during the safety inspection or detailing. We were to pay from our own pocket in order to mount a front license plate as six months later we have received no response from RideTime on this issue. The car was purchased from our home five hundred kilometers from Winnipeg. Nowhere in any of our communications with RideTime did they bother to mention that it only included one key. Six months later we have received no response from RideTime on this issue. The sales representative we dealt with was obviously very inexperienced and quite inept. She stated the auto finance company was called "Auto Finance" when it turned out to be Scotia Bank. She couldn't answer any questions and always had to consult someone else. She also managed to mess up our insurance forms which were mailed to us. Luckily the insurance broker accepted them anyway or we would have had to have them couriered again to register the vehicle. Six months later we have received no response from RideTime on these issues. My wife was visiting Winnipeg in three weeks from the date of purchase yet we were pressured to take delivery of the vehicle in advance of this date. Once we agreed to take delivery they made my wife's sister come to the dealer to pick it up while their website states: "How you drive away in your dream car is completely up to you! We'll deliver your car straight to your driveway, whether you're just down the street in Winnipeg or anywhere in Canada or the United States", we were told by one of the owner's (Andrew) that the service department was "humming" and that they had multiple staff out with "sinus infections" and couldn't be bothered to deliver a vehicle to Fort Garry twenty minutes away (let alone anywhere in Canada or the US). Andrew was routinely rude to both of us after we refused to buy overpriced Gap protection for our vehicle. Gap protection is priced at $1,000 and would cover the difference in the amount owing on a loan if the vehicle were to be in an accident. I pay $180 a year for insurance on my home's possessions with coverage up to $35,000. How is a $1000 policy for a car purchased at $13,500 a good value when MPI states less than 1% of cars on the road are in an accident every year (let alone the unknown stat of how many are written off?). The car's exterior wasn't cleaned for delivery when it was picked up. It's now six months later and we have received no response from RideTime on any of these issues. Once the car reached us in Swan River there was a random part from another car in the back seat. The sales representative had no explanation for what it was. Four months after taking delivery we went to get the tires serviced and realized we had no key to unlock the bolts on the tires when the tire shop informed us that it wasn't in the vehicle. We called RideTime about this issue and much to no one's surprise they were completely unhelpful and never responded. The tire shop had to break the bolts and we had to replace them at our own expense. My wife's review has been up on Facebook for months and we have received no communication. It's clear this company is great to deal with when a sale goes right but are completely unhelpful when anything goes wrong. We aren't difficult people to please, a simple apology would have gone a long way for the majority of our issues (and save them our reviews) but we have heard nothing. While their website states "We promise to delight you every step of the way--so if you can think of anything to make your experience better, please let us know.", we have routinely attempted communication with them to rectify these issues but have received absolutely nothing in return. It's obvious this statement and ones like it are simply marketing gimmicks and RideTime has no concern for their customers should they have any issues. read more

Amazing group of people. I felt with Chaz but everyone helped. Most honest used car sales people there is. They listen to your needs and wants and tells you how it is. None of this beat around the bushes. I got my vehicle there and if I did have any problems, (got a nail stuck in my tire) they got me in right away. Costed much less than I was expecting. I would definitely recommend going here next time you're looking for a vehicle for a decent price Mention my name when you go read more

I bought a 2016 Jeep Grand Cherokee Overland through Ride Time. I dealt with Andrew and he was nothing short of professional. When I told Andrew my list of wants and wishes he came back with a vehicle that checked all of the boxes and more - not to mention he was under budget (who doesn't love that!). Given that I live in Toronto, Ride Time is in Winnipeg and the Jeep auction was in Montreal, to say that I'm impressed with Ride Time's nationwide capability is a vast understatement. This was my first purchase with Ride Time and I can guarantee it will not be the last. read more

Where do I begin: first they didn't put all the parts in my brake and it made a my noisy, second they lost my locking lugnut and had to break off my tire to fix there mistake then they punctured a hole in my coolant hose and it was leaking they are a bunch of scratches on my windows now we had to take the car somewhere else once they finished to make sure it was fixed all around bad experience not happy read more

I was in the market for a new car. I have a great paying and stable job, however my credit wasn't perfect. But the gentleman at Ridetime pulled my file, saw I was making my payments and coupled with my stable job situation got me approved for a loan at an interest rate someone in my situation can only dream of (5%). I've got a great quality car, at a price I can afford and on top of that since the loan came from an 'A' lender, my credit will only get better and better! They took my car for a trade in and gave me $2,000, which was.... very generous if you saw my old car. If you are in the situation I was in (not perfect credit, not horrible with a history of payments being made on time) you should check them out. Highly recommended! read more

Unfortunately we had a very bad experience here today. My husband and I went to see what the trade in value would be for our 2012 Suzuki. I will admit that it isn't in PERFECT condition but it absolutely isn't a hunk of junk. We were offered $100 for our vehicle. I didn't know whether to laugh or cry! We could've made more money off of it at a wrecker. I would've preferred they just tell us that they weren't interested in our vehicle! Will not return to or recommend this place to anyone. read more

Wish to add to my review from last year. Well Its the new year 2020 and still have not had any air miles from Ridetime to my account. Imagine that. Nor does anyone at Ridetime Oak Point Rd have the time to make a call to tell me anything about the Air Miles I was to be awarded....Very Disappointed....they don't deserve the 1 star either read more

We just purchased our second vehicle from Ride Time in a year and a half and we couldn't be more pleased with both our vehicles. The staff at Ride Time was pleasant, extremely helpful and polite.Very honest and straight forward regarding prices,warranties and financing no surprises at the end. Extremely recommend the place for the purchase of a vehicle,you wont be disappointed. read more

We went to the location written on this post but they had moved. We went to the new location which was 20 minutes away but it was worth it because the mechanics were great, fixed everything for a reasonable price and they were super nice and honest. The waiting space was very comfortable and there was free wifi and coffee. read more