For starters, I must say thank you to Dr. Chitale and Dr. Maloon for their wonderful work on my…read morewife. You Truly know your profession. It is just too bad that you have associated your office with Mr Quentin Jenkins. Patient success does not end with the surgery and it has been a night mare for my wife and I With her recovery. We left out your office today with talks of suicide from my wife. Mr. Quentin Jenkins has treated my wife badly ever since she came in due to an infection after surgery. We did not show up to blame any one, we just needed help. He simply told us " This is not due to surgery" and that her stomach pains was not either. Well thank you Mrs. Kristen for helping my wife to the car and calling the hospital concerning our arrival. My wife bowels had stop functioning correctly due to her medication after surgery. Today was our next encounter with Mr. Jenkins and it was still the same unprofessional attitude. We came on time for our appointment ( I have the appointment card to prove it) We arrived at 9:17am for a 9:30 appointment, my wife ended up walking out the BACK at 10:30am begging me to help her to the car. That Mr. Jenkins was busy sitting in his office this whole time. How is this possible if not intentional? As I told Mr. Jenkins of his unprofessionalism, he asked me to come to the back. Well Mr. Jenkins your patient is the one you should have spoken to. It is sad that my wife's path to recovery has been so rough. She had back surgery! We came in today with her back stinging. We left out barley making it to the car and her not wanting to live any more. So thank you very much Premier Neurosurgical Institute.

If I could give this doctor zero stars I would. I went in complaining of pins and needles,…read morenumbness, visions problems, cognitive impairment, falling, tripping, dropping things.. etc. (Basically every single symptom of MS). Dr. Maloon looked at me all of five minutes and didn't even do an exam or check my blood pressure. When I was going over my symptoms he interrupted me and told me I was going way too fast for him to keep up. Seriously? You're a neurologist. Told me I had nothing wrong with me but he would send me for an MRI to prove to me that it's all in my head and there's nothing wrong with me. The office never called to schedule the MRI and when I called to leave multiple voicemails I received no call back. They literally blew me off completely. Dr. Maloon proceeded to tell me I just had migraines and sent me home with migraine medication. Migraine medications severely lower blood pressure in people who already have low BP. Which I do and he didn't even check it so how would he know? Very disappointed in this doctor. Beware. Don't waste your time here. You won't get answers. I went back to my Rheum who in fact did blood work and is suspecting MS. Sending me for an MRI and referring me to another specialist who will get me the help and treatment I need.

Professional and to the point…read more Staff is efficient and truthful. In my world, that is high praise. Insurance and surgery instructions can be confusing. This staff will take the time to break it down. I've met with two of the surgeons here. Competent and charming. It's like being transported back to small town doctors office. The listen and care. I've never felt rushed or not listened to.

I absolutely hate writing bad reviews, but damn this office staff is the absolute pits of customer…read moreservice. Let me first say though Doctor Greg Hathaway was absolutely amazing, they just needs to clear house on this upfront staff. SKIP THIS SPOT So First time in this office, as I was waiting you could hear customers service in their phone calls, every single time they got off the phone with any one.. they would talk smack about that caller, laugh at them and their conditions/issues. SUPER UNPROFESSIONAL So while sitting there, a elder lady came out, and started to walk out. A lady loudly yelled at her to come back immediately to check out, then continued some lower tone smart ass comment. The elderly lady then came to window, to tell them the doctor said she did not need to check out, then they confirmed it. AND DID NOT EVEN APOLOGIZE TO THE LADY. I get into the room, doctor did great, nurse who was helping doctor did great. LEFT. Now I am insane amount of pain from location of procedure, I call at 8am, then again at 11am to be pushed into voicemails. To get a call back at 3:15pm to be told I can come get it but they close by 4pm. ... uh what? you ON PURPOSE waited till the last moment to tell me I can drive there to come get the script? This is terrible, I will be sending this issue to as many Wellstar as I can, this should not be allowed.

Exceptional Care, Extraordinary Skill - Dr. Daniel Refai and the Emory Team…read more On June 30, 2025, Dr. Daniel Refai performed ACDF surgery on my cervical spine, fusing levels C2 through C6 and placing a cage to address significant spinal stenosis. The precision of his work is truly remarkable. My post-operative X-rays clearly demonstrate the meticulous care and technical excellence he brings to his craft--an image truly worth a thousand words. I genuinely believe this type of surgery is both a science and an art, and Dr. Refai is a master of both. Because I am a small person, he thoughtfully designed and fitted a cage specifically for my smaller anatomy. That level of individualized surgical planning speaks volumes about his expertise, attention to detail, and commitment to achieving the best possible outcome for each patient. Equally impressive is Dr. Refai's outstanding bedside manner. He is kind, patient, reassuring, and truly listens. At every stage before and after surgery, he took time to explain, answer questions, and ensure I felt informed and confident. His compassion and calm presence made an enormous difference in my experience. Just as remarkable was the entire Emory care team. The nurses and staff were consistently kind, patient, attentive, and professional. I always felt supported and cared for, and their warmth and responsiveness made a challenging medical journey far more comfortable. It is clear that excellence is a standard throughout this entire team. Most importantly, the chronic pain I lived with for years is now gone. That outcome alone has been life-changing. I am continuing with physical therapy to regain full strength and mobility, and I am making wonderful progress thanks to the quality of the surgery. I would wholeheartedly recommend Dr. Daniel Refai and the Emory medical team to anyone facing cervical spine surgery. Their expertise, compassion, and professionalism are truly exceptional. I am profoundly grateful for the care I received and for the quality of life I have regained.

Amazing pre-op, surgery, and post op care. Very happy with…read moremy hip replacement. The staff and nurses were stellar.

Love the staff at this office! Been seeing Dr K for years and I am so grateful for him. He has…read moresteered me right through every part of my spinal injury. He is kind, answers all of my questions and works well with my surgeons.

Kindest doctor ever. He has helped me so much in my life. Recommend this office to anyone and…read moreeveryone!

I am pleased with my appointment with Dr Yi Ding, He was…read morevery clear and informative. The whole staff was really nice.

Dr. Grasso is easy to talk to and provides great insight--this is not a reflection on him…read more My issue was with the intake and billing process at the Marietta office. UPDATE - I was contacted by Heather and allowed to explain everything. She handled my concerns professionally and I appreciate customer service, so I am updating my review.

Very friendly and professional. Dr. Patel helped me to understand exactly what was going on with my…read morehand and then provided effective treatment. thank you!

I went to Dr. Patel in Atlanta Hand Specialist on Roswell Rd. in Marietta. I was pleased with Dr…read more Patel; was in shock when the bill came for a 15 minute visit. It seems that this group charged my insurance company $535 for the initial office visit, $205 for a syringe to give me a cortisone shot, $645 for an ultrasound of my wrist, $200 for a 3 view x-ray of my wrist, and $25 for the medicine for the syringe. I have to pay $343.67 out of pocket. I was never informed of the outrageous prices of this practice. I was just informed that my 5 minute follow up visit was billed to my insurance for $350. Can't wait to see what I will have to pay. Just make sure to ask for pricing before you go here.

My cousin, who is a nurse, knew that I was looking for a neurosurgeon and mentioned that she had…read moreworked with Dr. Gates before. She said he was a joy to work with, and very kind, humble and knowledgeable. She suggested I try him. Hands-down, he is the best doctor that I've ever seen. He has wonderful bedside manner, was very friendly, knowledgeable and thorough. He wasn't condescending. I don't need to see a neurosurgeon often, so it won't be often that I need to see him, but I wish there were more doctors like him. If you need a neurosurgeon, he's amazing

I am so thankful for Dr. Gates. I awoke 2 years ago with no previous trauma to my back, but could…read morenot stand up straight. The pain was excruciating, resulting in me having to go to the emergency room because the pain was so bad that it was adversely impacting my blood pressure. Due to multiple trips to the emergency room I was admitted. The attending physician in her discharge notes referred me as normal to an orthopedic specialist, but she also mentioned that there was a neurosurgeon in the Piedmont Physician's Group that she would like for me to obtain a consult. Of course the Ortho doctor initially ordered PT which did not help me and after 2 months of that, I scheduled an appointment with Dr. Gates, for the first time, a doctor actually listened to me. He ordered a nerve study and other test and more x-rays and when I returned for our consultation, he took time, we reviewed the results and he provided a diagnosis and plan of action. Diagnosis, sciatica and my L4 & L5 disc had slipped and was pinching my nerves. At this time I am on a walker. I had gone in less than 6 months from high impact aerobics to living, breathing and with every movement of my body being in horrible pain & only able to be slightly mobile on a walker with no relief regardless as to the strength of the pain medication. So very thankful for the ER's referral to Dr. Gates! He was caring, listened to my concerns and fears and provided me with a comprehensive plan of action that included a foraminotomy procedure that restored my quality of life and removed constant, tingling in my (R) leg and hip and living without constant pain and discomfort. Thank you Dr. Gates for your professional, caring approach to patient care. In my months of care with this physician, he only presented himself as a physician that was 100% dedicated to improving my health! 2 years later and I am still happy and pain free! Praying that you experience the same outcome, GOD BLESSED ME WITH DR. GATES!

We had to use this facility for husband's carpal tunnel surgery…read more Dr. McMillan Starr Jr. was wonderful, meticulous, and very professional. Even one of the nurses said that he is the best. He took his time taking measures of the hand that needed surgery. Dr. Starr made us feel comfortable about the upcoming operation. All staff members were welcoming and friendly. During the follow-up visit after the surgery Rachel was helpful and explained to us how to exercise my husband's hand to help the healing process. We can highly recommend this facility. Great location close to Kennestone Hospital. Easy to park by the building.

I left my session today feeling completely dismissed. Rather than offering support or guidance, my…read moretherapist Sherrie Robert's essentially said there was nothing she could do to help me -- in a tone that felt very careless and unprofessional. When I tried explaining that I was referred here by my doctor/surgeon, she responded as if she didn't even understand that connection. Not here because I chose to but DOCTOR ORDERS. It was frustrating, especially since I came seeking help and followed medical instructions to be here. I expected compassion and expertise, but instead felt brushed off and unheard.