Chris was great! He responds promptly. My family was in a real jam after some travel hiccups and…read moreneeded a ride in the middle of the night from Sebring to Tampa airport. Even though they were technically booked he rearranged some coverage and was able to come through for them! We are so grateful for the wonderful customer service!

I've used them Multiple times. On time every time. Either Driver Chris or Duane are great. Good…read moreconversation.

Owner was rude, left me stranded for 3 hours. He told me they'll get when they get there. Then…read morethreaten to cancel ride. Store was closing. Had to ask customers for ride home. This is second time they did this. Asked what time to get ride, he said "they'll get when they get there". I said thank u. He replayed "never". Worse service Some don't speak English. Again left me stranded at vet. Cause he didn't understand English. I found out that these cab services don't need license to be a cabby. Give them a fat zero! Also known as 4Ridez

Unnecessary long wait times and person answering phone was extremely rude and very unprofessional!…read moreThey also make excuses for their lousy service! Never again and I gave them several chances!

I think the Transportation system is amazing!! I have been coming to this airport since I was a…read moreyoung tot!!! I have finally been back to this airport after many many years, and all the updates are amazing. The restaurants are great, and the shopping has come around full circle to equal one big awesome experience at the airport.

I booked this service to pick up my 81 year old mother. They took great care of her! She felt safe…read moreand was very comfortable. Thank you!

Life is unpredictable and complex at times especially when an emergency arises while on vacation…read more I contacted several companies and 1st Class Limo &Car Service was the most prompt and transparent in response. I had an exceptional experience with Victor. He was professional, responsive, and genuinely committed to delivering high-quality service. Communication was clear throughout the process, and every question or concern was addressed promptly. What impressed me most was Victor's empathy, care and sensitivity to our situation ensuring a smooth trip. Victor went above and beyond to ensure everything was completed efficiently and to a very high standard. The service was reliable, timely, and exceeded my expectations. I highly recommend 1st Class Limo & Car Service to anyone looking for professionalism, quality, and outstanding customer care. I will definitely be using his services again in the future.

If I could rate 1st Class 10 stars I would…read more My daughter was traveling solo to Tampa for her school's spring training camp. We had to figure out airport-to-hotel transportation on our own since she was arriving at a different time from her teammates. In researching Tampa car services, I called 1st Class first since they are the only one with numerous reviews that are all 5-star. The owner, Victor, immediately put my mind at ease with the professionalism and kindness in our conversation. He took on the pick up himself even though he had an early start the next morning and my daughter's flight was delayed numerous times, arriving later than expected in the evening. Victor even walked in to great her at the airport, help her with luggage, texted us updates, and walked her into the hotel to make sure she was with her team. For me, this is just a totally unexpected level of service and care. Oh, and to top it off, he would not let me tip him additionally after the drop-off. I travel a lot for work and wish every car service operated like 1st Class.

Very punctual, well kept vehicle, very helpful and sensitive to needs. Always a great experience.read more

Always have a great experience. On time and very communicative. Clear and well maintained vehicles…read moreand great staff!

With the app i get a pic of the driver and can watch him arriving on a map real time…read more Driver was on time and friendly arrived airport quickly with time to spare. I HIGHLY RECOMMEND SUPER SHUTTLE. This is not my first time using them MY ONLY NIT IS THERE ARE NO HEAD RESTS IN THE VANS IN CASE OF ACCIDENT

Top service company! Excellent web page. Highly recommended without reservation. Professional,…read morepunctual, and knowledgeable.

We contracted them for 12 hours - round-trip Tampa to Gainesville from 3 PM to 3 AM for a concert…read morewith 10 teens and 2 adults. The total cost was $105/hr plus 25% gas surcharge and a 20% tip. We had a 13 passenger Mercedes Sprinter. On our way to Gainesville we noticed that there was an issue with the air-conditioning. The driver mentioned something about he was afraid that was going to happen. Then we experienced all the following issues on the way home: * Rear AC began pouring water onto 4 teenage passengers in the back row, soaking seats, clothing, blankets, and pillows making 4 seats unusable. * we had four teenagers sitting on the filthy floor with no seatbelts for the majority of the interstate ride home. * when I moved to the front to free up a seat, I noticed the dash had a overdue maintenance warning light. * we had to turn the AC in the back off and blast the AC in the front causing the front windshield to fog because it was so humid inside. * with 40 mins left in the drive the "Driver Fatigue" warning light remained illuminated for the remainder of the drive. * I submitted a formal safety complaint to Olympus Limo and received an apology and a refund of the gas surcharge. It was a really scary and unsafe experience and not something I would've expected from a contracted commercial transportation company. We have videos that we sent to them that I'm not posting here because kids are in them. There are more choices out there, so I just wanted to give you all a heads up. I know many are looking for safe options to go back-and-forth to Gainesville for football games, etc.

Excellent service with Felipe!Very professional!Kept in contact till pickup at arrival.Made me feel…read morevery confident that he was there.

We've used their service 3 times now for medical appointments and they are on time to and from our…read moredestination, even though exact timelines are not available based on duration of procedures. Dawn is super professional and understanding when booking the rides. Our driver has been Charles and he has been a joy to ride with. Highly recommend Smooth Connection.

I called on the chance they had an opening for a short trip to pick up my car at the mechanic. They…read moredid. Professional and friendly. I'll use them again, and that's the best review I can give, because if a business is iffy, I move on.

I used this service many times, very satisfied. Joe is funny and easy to talk to. Always on time…read more.knowledgeable about the area,I recommend him to anyone. Also has wheelchair access van

From the owner: Wheelchair transportation, professional, reliable affordable transportation. Sedan service. Make…read moreyour reservations today. Uber, Lyft alternative. It’s all about you. Over 30 years in the transportation industry. Any questions feel free to call me.