Upon washing my Civic 2024, I discovered several dents just above the driver's door(!) Before…read morevisiting the "doctor", I was unaware of the more recent innovations of dent removal. Assuming that traditional body work was required, I went to a reputable body work shop and subsequently was sent an estimate. Yelp steered me in a better direction. The doctor's procedures were more straightforward, didn't require repainting and his estimate was less than half of the body shop's and cut the time to part of a day instead of 2 days. The job was done promptly and properly - you'd be hard pressed to located where the dents were. There's another reason you should visit the doctor - these guys are easily some of most nicest (for lack of better words) you'll meet - they will treat you well.

Took several pics for Scott and sent to his Cell…read more He then called me and we discussed all the dents in detail as far as lengths and locations twice. Scot verbally quoted $400.00 Scott also confirmed the $400.00 price via text. I drove out to the business and the moment I got there Scott's memory began to rapidly decay. "I didn't give you a price did I ? " ( No Scott I randomly wanted to WASTE my time and drive 30 miles out of the way ). I quickly confirmed the stated price ( it was clear Scott wanted to renege me on the price ). Interesting how Scott wasn't willing to give a cash discount but was willing g to not charge tax so he will gladly have the customer only get a measly 8% discount while he will take a 35% freebie from taxes. I offered to split it but Scott was greedy and repeated he will "let" me pay $400.00 cash ( Thank you Scott mighty kind of you ) While on phone we both discussed the approx length of the crease I stated "approx 10" Scott repeated what I said So Scott starts pounding on door then suddenly "needs more" money Scot stated a body shop "will charge $3,000.00" to repair the door - actually Scott the price is $1,400.00 plus tax So basically Scott is fine to 1.) not pay his taxes 2.) not provide a discount while he's getting a cash ( no tax is NOT a discount - it's being GREEDY 3.) allow me to drive 30 miles 4.) not keep his word 5.) state a ridiculous repair "at a body shop" 6.) increase his price 200% 7.) have a failing memory about price and the phone convo Anyone that is a moving target such as Scott is not anyone I'd recommend - NEVER. Scott is very Smart guy that likes to play Dumb when it works in his favor - those are what you call a sham artist. Scott do you suddenly charge by the inch - Ha Well 10"/12" = is 13% larger of 1 of 3 dents Better to have not be greedy since I went out of my way as well Even tho I had it in a written text Can't he trusted

I sides wiped the passenger side of my Honda Accord backing into a parking space in my works…read moreparking garage. I scraped up the passenger side door and took off the mirror. I brought my car here and they did an amazing job! You can't even tell there was any damage at all. Looks like new. The owner Joe is an extremely nice guy and was very helpful. I highly recommend them.

Our family has several older cars that need TLC. Sometimes, it's an emergency or "have to get done…read moreasap". Gary has always been responsive and gets the car in within a couple days. His work has always been very good with no issues and his prices are very fair.

Cervini's Auto Repair has maintained all my personal and work vehicles for years at a fair price…read more I always recommend them to friends. Chris.

Best Garage i have been to in rochester. Joe always goes above and beyond to make sure my Taurus is…read moretop shape. Cervini's has the best and friendliest customer service. It is the only garage that i am treated like family in the state of New York. My questions never go unanswered nor have I been sold anything that I don't need. The prices have always been fair and reasonable and they have done the most to help me get exactly what I need. I wouldn't go anywhere else.

I drive hundreds of miles a week through wooded areas on back country highways. I miss a lot of…read morewhite-tailed deer, but sometimes we just can't seem to miss each other. John and his team do fantastic work - I've used them twice in the last 18 months. The car came out looking like brand new each time. Collision 31 worked directly with my insurance company to make sure the car received all of the work it needed - making sure I'd be happy with the final product. This last time the insurer wanted them to bang out the dents in my driver's side doors (the deer ran into me, really!) until John pointed out that it would never look right. They took the car in when they said they would, and had it ready when they said they would. I couldn't be happier. I highly recommend Collision 31 to anyone needing collision repairs in the area.

This particular person deserves praise. Ronald Ward that works in the service department went out…read moreof his way to ensure that I was completely satisfied. He is a joy to talk with and he is honest. This is a great quality to have and should never be taken lightly. Warm regards, Julie

Do NOT buy a car from them. They will sell you a car KNOWING full well the transmissions are crap…read moreand the warranty will run out WAY before the transmission dies. The service manager was completely rude and basically said it was my fault. Most people don't have $6000 laying around to put a new transmission in a car but they couldn't care less as long as you bought it.

The last two appointments I've made here, they had no record of. We figured out on the second…read moreappointment, I've been calling the wrong location!! Ahhhhh BUT they got me in both times without giving me a hard time. I bought my last car here and will go nowhere else, these guys are great!! Silly me. They have a new waiting area and it's beautiful. They also have snacks!! And coffee... or hot chocolate... or tea. They have vending if these don't float your boat. For snacks they have fruit, granola bars and fruit snacks! Mmmmm. Makes waiting less painful. I had my car interior detailed here and was a little disappointed because it didn't have that clean feeling when I got it back. The air freshner they put in it was strange and there was no shine or gloss. For almost 90 bucks, I want more. I want to see and feel like it got cleaned and I didn't get that. The other problem was I asked for a loaner for the day.... I got one but they wanted me to pay for it. Excuse Me? I spend enough money here and they shouldn't be charging for a loaner. However, those were the only 2 hiccups I've had. I will continue to come here for service because it's fair and they're professional, I just won't be getting it cleaned here anymore.

I have been dealing with Ralph Honda for over 15 years. I find the people that work there are…read morefriendly and trustworthy. From Bob and Elvis in the sales department, to Steve and Savannah in the service department, and even to Chuck in the collision shop out back - they know how to treat their customers right. I bought two cars from them and I get them serviced at the dealer. I know some people think that's crazy but they actually work out to be less money and better service and they certainly know my car inside and out. And just today I went in with a question about a small scratch and mark on the fender of my car and Chuck in the body shop took 15 minutes out of his day to make it right. Right on the spot. That's what I call Service! I highly recommend Hondas and I highly recommend getting one from Ralph Honda.