Price was a bit steep and he will not give you any kind of receipt (even when he says he will) he…read moreruns a cash only business. The entire ride to the parts store, he was hitting on me. Wouldn't take no for an answer. Did take me where I needed to go but, I would recommend a females use the buddy system.

From the owner: Adams Towing provides 24/7 Emergency Towing Services and winch out service. Fast, friendly,…read moreprofessional, reliable, worry-free towing at reasonable and fair rates. Fully insured. Family owned and operated. We service Athol, Orange, Erving, Petersham, Phillipston, Royalston, East Templeton, Templeton, Warwick, Winchendon, MA, Richmond, NH, as well as Interstate Towing state-to-state long distance vehicle towing from Massachusetts to New York and New England states. You can count on Adams Towing for all your vehicle towing needs.

Dale's employees like Ed are a fixture of Athol, Orange, and this region of Massachusetts. When I…read moresay a fixture, I mean that they're a member of the community and aren't shy to show it. Just listen to how Ed helped me out when I needed a jump, a tow, and his expertise. So, there I was, at a Sunoco near Route 2. My battery and starter had finally given up the ghost after 10 years of a powerful battery finally being unable to crank my car one more time. But how was I supposed to know after it had jumped and started in the past? So, as I parked at Sunoco, expecting to jump my car, I was shocked by the bad news, and by not putting the positive connection on first. My car wouldn't start. In the cold, I asked my tow truck neighbor, parked, if he could try jumping me. I said I didn't have any money but I had an AAA membership. Ed, his name I learned later as he DID need to come back to tow me, wasn't about to ask for any help. His job was to first make sure people knew Dale's was there and that he was, too. Sure enough, his jumper pack didn't work, and Ed has the experience to boot. "I smell something," was his remark and our common experience. He was confident I had a problem bigger than my jump. So I asked if he could give me a tow with AAA, and he said, sure, as I had a premiere membership and they tow quite a long distance. I just had to call up and see if Dale's was assigned. After I had finally found my new membership card's number, I was relieved to see who was arriving to do my tow. It was Ed!! From Dale's!! He was only a few minutes away, and maybe he informed his dispatch that I'd be calling with a tow any minute. Thank goodness if this is true, because his dispatch caring more about a new call versus a definite need meant Ed had to travel only 10 minutes to get back to me. He had space in his truck to carry me and my child who was managing this displeasure very well this day! The good news for us was that I had a ride coming to get us, so Ed could take my car to a shop I had imagined might help instead of my house. I mentioned their name in Amherst (Gil's), and he knew them, and even told me where. Incredible. I felt like I was part of a support network thanks to Ed and Dale's being aware of the area. Inside the Sunoco, I met their local convenience support, who recognized my tow truck driver. "He's a great guy," was Julie's remark, which I was glad to hear her say. She had already entertained my child and could affirm Ed would get my car where I needed. I can't say if Dale's Auto Body can do a perfect job since they seem to be wearing a lot of hats in this area. However, they aren't some external corporate body, they're local people who care about their reputation and try to do their best with what they got. See what you can to work with them, and I hope you'll have other staff as quality as Ed helping you out. Thank you, Dale's.

I would not recommend anyone doing business with Dale's Auto Body and Towing. I brought my car in…read morebecause it was shaking whenever I hit my brakes. I was told to bring the car into the shop either the night before or that day, and I chose the night before. The next time they called me, I was told that the car was fixed and ready to get picked up. I came in, paid for the service, and left with my car. However, the issue I had brought it in for was not fixed, The shaking was still happening when I used my brakes. I immediately went back and asked Dale to come with me on a drive so I can point out the issue. During the ride, he kept arguing that I needed front brakes instead of admitting that they didn't understand what I was asking for and just fixing what they wanted to. Dale would not fix the issue without me paying more money. In short, I brought my car in, and only wanted them to fix the shaking. They did work I didn't authorize, but did not fix my shaking issue. I was not given a diagnostic and I was not given a quote before these repairs were done. Very poor customer service, I would never trust them with my vehicle again.

Precision auto is the place to get any of your car needs, they fixed fixed my car after a major…read more acciden and it came out even better it was before ! the owner is such a great person always on top of everything making sure the customer is always happy ! I highly recommend this place.

From the owner: At Precision Motors Inc, we provide a carefully curated selection of quality pre-owned vehicles,…read morebacked by a commitment to reliability, transparency, and exceptional service. Our team offers tailored financing solutions for all credit profiles, including ITIN and passport approvals, making the buying process smooth and accessible. With a full in-house service facility, we ensure every vehicle meets high standards and continue to support our customers with professional maintenance, repairs, and warranty services. Proudly serving Worcester and surrounding areas — we also speak Portuguese

Great, prompt service during an auto-related hassle. Appreciate their calm demeanor and helpfulnesd.read more

Would rate negative stars if I could. They used to be my go-to for tows. Then one fateful day my…read morebeloved car was rear ended. The police asked me to call my preferred tow service, which at the time was them. After it was towed to their lot, I went down and said I wanted it brought to my mechanic's shop, who offered to store it inside while waiting for the adjuster to see it. The guy in charge had the audacity to try and tell me "oh, it's going to be totaled (spoilers: it wasn't), and that it had fluid leaks (from a rear end collision). Of course, all he was after was collecting storage fees in his open lot in a scummy part of town. I was livid and demanded it towed to the shop. Don't dare toy with my emotions. I will NEVER, EVER use them again.

I'll keep it short ... between Ken and Mike handling the counter and additionally busting ass out…read moreback w the rest.... the manager who is currently out and the higher ups owe these gentlemen a great deal of gratitude.... In the form of something monetary as well as recognition... this is a big operation here on orange and they are booked straight it seems. Lastly from what I see with all the building work and additional stress... these two men in my opinion handle it very well maintaining a professional attitude the whole time I was there and this was multiple (3) times in two days A distance a part in the time of day morning and afternoon and always same....( multiple trips were no one's fault just worked out like that) -Brian 4-16-26

Thank you Joe & crew!! Got new shoes on my car for the winter quickly and efficiently. These guys…read moreare the best!! (June)

I am pleased to say I have found a repair shop that can actually do repairs. Whether it is body…read morework you want to have done or routine maintenance the staff at Sirum's will get you up and running again at a fair price.

This is a shop that does not stand behind its work or its warranty, attempts to sell you work you…read moredon't need as a solution, and then refuses to take responsibility even when the evidence is clear enough that the Northwestern District Attorney's Office took the case. My catalytic converter was replaced at Leon in Feb 2025 at 160,318 miles. It started to leak in April 2026 at 172,001 miles. It was still under warranty. Shippee Auto flagged the leak and said I should go back to Leon to have it replaced. Leon checked the leak on 5/15/26, confirmed it was coming from the other catalytic converter (the much less expensive one), and wrote me an estimate for work I did not need. I went back to Shippee's for something else, and they confirmed for a second time that the leak is coming from the catalytic converter Leon replaced. Anita Wilson, Consumer Protection Coordinator at the Northwestern District Attorney's Office, agreed to take the case. Ben, the owner of Leon L Sirum Co Inc, spoke to Anita on August 12th. He said he would work with me on the warranty, but I would have to find a way to get the part to him. The problem is I live 5 hours away now, and I already made the trip for him to tell me the leak wasn't in the part he replaced. Ben said the reason I have to transport the part is the negative reviews I posted about his business. He stated to Ms. Wilson that he personally looked at my vehicle and that he did not do anything wrong. If he did not do anything wrong, why would he be willing to work with me on the warranty of a part he claims he did not replace? Instead of doing the right thing, he tried to leverage the removal of my negative review to get me to transport the part to his shop. I agreed to remove the review after the issue was settled, and not before. That was not good enough for Ben. Instead, he wanted me to transport the part myself or remove the negative reviews without any guarantees that the warranty would cover the cost of the work.

Greg's is the only place I'll bring my vehicles. Not only is he a standup guy but he's honest,…read moretrustworthy and reliable. I had an issue with my truck and brought it to 2 other places before Greg's. He diagnosed my issue in under a minute - fixed it and extended the life of my truck. He is extremely knowledgable and I will bring all my vehicles here from here on out. Go to Greg's if you want quality service and great customer service.

I already had my car diagnosed; I bring my car into this garage because I'm told that they cannot…read moregive me a solid quote without the car. They had the car for 2 days and can only tell me a quote for 1 of the parts. Apparently they will ONLY use 1 of 2 suppliers for parts. Because of this they charge TOP DOLLAR for any of the parts. I look up the parts online and discover the horrific mark-up. I asked if they can use a different supplier and get a better price. I'm told I need to speak with the owner, Greg, about that. All of a sudden Greg is no where to be found - no call back, nothing. They parked my car in a public lot for a week and charges me $30 to get the car back with NOTHING DONE TO IT! If the answer was 'no' and I didn't want to pay the extremely high prices for the parts then fine - maturity can prevail. Instead the owner decides to dodge all calls, no call backs, and no one else will make a decision on anything. Finally we have had enough. My wife and I drove an hour to go pick up her car. Greg's garage said they will leave the keys in the the car and we can pick it up after hours. We get there an the car is locked with the alarm on. This could not have gone worse. AVOID THIS SHOP AT ALL COSTS!

After ignoring warnings from friend's and family, I decided to buy a car from this dealership only…read moreto have it NOT pass inspection and fall apart in the middle of a busy intersection. $300 later in towing expenses, I went back to Clouatre Motors and asked for my money back they refused to refund any of my money or fix the car for a reasonable price saying it was a "used car and it had no guarantees". Lesson Learned- NEVER buying anything from that place again.

My girlfriend was in need for a new car, so we decided to check this place out. Out front there was…read moreone for sale, marked at a decent price. We figured, why not give it a look? After talking to the guy inside, who told us it was a good solid car, we took it out for a test drive. It ran fine, and sounded alright. All it needed was a replacement windshield washer jet on the left side. So we brought it back and purchased it, just as long as they replaced the missing windshield washer jet. For some reason, when we offered to buy it, he asked for a few hundred dollars more than what it was marked as... weird... The next day, we picked it up. We noticed the windshield washer jet was fixed, so we took it home. I guess we should have checked it out first... They replaced the jet, but never installed it correctly, so it didn't work. But that's not all... Upon further investigation of the car, we noticed that most of the electrical work had been redone under the dash previously. Instead of looking like it was done professionally, the wiring looked like it had been slapped together by a 14 year old, using wire bought from Walmart. It was also covered with medical tape... The ventilation controls started acting strangely after the first few days, and the AC stopped working. Just recently, (only 4 months later) the car broke down on the highway. Allegedly the timing belt went, which led to even more damage with the engine. Bringing it to a mechanic, we were told it would cost well over $1,500 in repairs. Bottom line, just don't buy a car from here... I have heard nothing but horror stories from this place, and unfortunately we ignored the warnings as well. The guy is as crooked as a politician, and the atmosphere is as friendly as I'd assume the county clink's to be. How this dealership has been in business for this long, may be nothing short of a miracle...